Charlie's Fast Lube Oil Change - Poplar Bluff, MO

4.6
473 reviews

About

Oil Change Service Station
From full service oil changes to fluid services we are committed to keeping your vehicle running better, longer! We offer comprehensive oil change services designed to get you back on the road quickly and affordably. We service all makes and models, foreign and domestic, cars, and trucks. We also specialize in preventative maintenance services and have highly qualified technicians to assist you with your auto services needs.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Charlie's Fast Lube Oil Change - Poplar Bluff, MO
2020 N. Westwood Blvd, Poplar Bluff, MO
63901, United States

Hours

Reviews

4.6
473 reviews
5 stars
385
4 stars
38
3 stars
14
2 stars
11
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Most customers praised the staff for being friendly, professional, and helpful, creating a welcoming atmosphere.

Efficiency

Many reviews highlighted the quick service, with several customers noting they were in and out in a short amount of time.

Quality of Work

While many customers were satisfied with the thoroughness of the service, some expressed concerns about specific checks not being performed.

Management Response

Positive feedback was given regarding management's quick response to issues, particularly in handling customer complaints.

Pricing Transparency

Several customers appreciated the reasonable prices and transparency regarding costs, although there were a few complaints about unexpected price increases.
  • FB
    Frank Braun
    3 days ago
    5.0
    Was impressed with the efficiency
  • JK
    Jeff King
    Nov 15, 2025
    4.0
    Brought my own oil and filters and just charge me a fee.
  • KE
    Kristi Epperson
    Oct 15, 2025
    5.0
    Very informative and helpful with all my car needs quick service and friendly
  • VG
    Versie Gibbs
    Oct 15, 2025
    5.0
    They was Wonderful ! Best place I’ve ever been to get my oil changed. I will definitely go back and highly recommend them. So nice and friendly and helpful. My liner had fell down under my car and they put it back in place. They are the Best !!! Thank All you young men for your help.
  • CC
    Cathy
    Oct 6, 2025
    5.0
    This rating is for the Poplar Bluff, MO location only. Corporate could use some retraining on how to handle bad situations!!!! A few months back I went into the Poplar Bluff, MO location to have my car serviced. The work was done fine but one of the employees felt it was okay to say VERY inappropriate things to me. I felt uncomfortable and was having to find my way out of this situation, because if you don't know, they save your address on file. So that made me even more uncomfortable. Luckily, the address they had under my name was wrong! I am one to speak up and say something but this time I honestly felt I couldn't. I just had to get myself out of that place safely. I called my husband and he went up to that location to tell the manager what had happened. The manager immediately sent the worker home, called corporate and got the investigation started. I am very thankful to Dana for taking it very seriously and acting so fast! He is the only reason we will continue to use Charlie's fast lube. The man that called me from corporate, I don't remember his name but wish I did, asked me what happened, what was said, and where everything was said because they have cameras. At that point I felt relief because they would see exactly what happened. However, this man proceeded to say, "I really have a hard time believing this guy would do that. Of all the people there, he is the last one we would expect this from because he is in the military." At that point, I was crushed. I honestly thought it was going to be pushed aside and not taken seriously. I was worried for all woman's safety, not just mine. I have contacted the manager at the location and was informed the employee was fired. I am so thankful there was audio and video recordings of this otherwise this employee could have gotten away with it just because he is in the military. Thank you so much Dana for being an amazing person and being the hero!

Frequently Asked Questions About Charlie's Fast Lube Oil Change - Poplar Bluff, MO

What types of vehicles does Charlie's Fast Lube Oil Change service?

We service all makes and models, including foreign and domestic cars and trucks.

What are the operating hours for Charlie's Fast Lube Oil Change?

We are open Monday through Friday from 8:00 AM to 5:00 PM and Saturday from 8:00 AM to 2:00 PM. We are closed on Sundays.