Many customers praised the friendly and helpful staff, particularly mentioning individuals like Corey and Ben for their exceptional service.
Service Quality
There were mixed reviews regarding the quality of service, with some customers experiencing issues such as incomplete diagnostics and improper repairs, while others reported quick and effective service.
Pricing Transparency
Several customers expressed dissatisfaction with unexpected charges and upselling tactics, indicating a lack of transparency in pricing.
Timeliness
Customers had varied experiences with wait times; some appreciated the quick service, while others reported long delays and poor communication regarding their vehicle's status.
Overall Experience
While many customers had positive experiences and would recommend the service, there were notable complaints about service inconsistencies and follow-up issues.
RB
Ryan Bullock
Oct 25, 2025
1.0
I had my water outlet housing replaced at this location in June 2024. Here we are 16 months later and it needs replacing again. It's almost a $1000 repair and all they could do is offer a $75 coupon. The Dobbs "fixed forever" warranty didn't apply here. This particular part and the associated labor was only covered for 12 months. Appears they need to update their slogan. If you like paying twice for the same part and the labor to replace it this is the place for you.
MC
Michelle Crocker
Oct 17, 2025
1.0
I asked for diagnostic, due to check engine light came on & car was making a rattlinggʻ noise all they did was put oil in it and said engine was using oil, i asked if I could make it home, I had 20 miles to go some hiway, was told just take it easy. I barely made it home with a whole lot of praying! Also when picking up car, they did not bring car to me, I'm handicap, had to stop 3 times before getting to car.
Also, they did NOT do a diagnostic, all the dirt was still on portal. I was hoping for better service as a coworker ( a male) said they were awesome...maybe for tires but nothing else.
Guy at customer service desk was NOT HELPFUL AT ALL! He was basically a cashier, not knowledgeable at all about cars!
I will not go back, stick to Gravois Auto in S. County....I'll have it towed next time. Only went there because it's near work.
$208.00 just for diagnostic..
KT
Kierra Thompson
Oct 15, 2025
5.0
The process was actually very easy, they told me exactly what the problem was with my car….fixed it first thing in the morning as promised.
FW
Frank Wang
Oct 5, 2025
4.0
My Audi car's maintenance manual says it uses 5w40 engine oil, but they gave me 5W30 engine oil instead
JO
joseph oduor
Oct 1, 2025
4.0
I had a great experience at Obbs Tires and Auto Center. I was kindly served by a gentleman named Lou at the reception—he was friendly and professional. The team quickly fixed my tire and even went the extra mile by balancing the air pressure in all my tires. I really appreciated the thorough and thoughtful service. Highly recommend!
Frequently Asked Questions About DOBBS TIRE & AUTO CENTERS INC
Where is Dobbs Tire & Auto Centers located?
Dobbs Tire & Auto Centers is located at 9598 Olive Boulevard, Olivette, MO 63132, USA.
What are the operating hours of Dobbs Tire & Auto Centers?
The center is open Monday through Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and closed on Sundays.
How can I schedule an appointment at Dobbs Tire & Auto Centers?
You can schedule your appointment online by visiting https://www.gotodobbs.com/locations/olivette/ or by calling +1 314-991-1013.
What services does Dobbs Tire & Auto Centers provide?
They offer tire sales and automotive repair services as a tire shop and auto center.
Since when has Dobbs Tire & Auto Centers been in business?
Dobbs Tire & Auto Centers has been serving customers since 1976.
What is the contact number for Dobbs Tire & Auto Centers?
You can reach Dobbs Tire & Auto Centers at +1 314-991-1013.
What are some dining options near Dobbs Tire & Auto Centers?
Nearby dining options include The Kickin' Crab for Cajun and seafood, Domino's Pizza for pizza and chicken, LuLu Asian Kitchen for Asian cuisine, and Tai Ke Shabu Shabu for Taiwanese dishes.
Are there any entertainment venues near Dobbs Tire & Auto Centers?
Yes, Olivette Lanes offers bowling, bar, and restaurant services, and Dimensions Dance Studio provides dance and fitness activities nearby.
Where can I find grocery stores near Dobbs Tire & Auto Centers?
Nearby grocery options include East East Oriental Grocery Store and Grocery Grabbers, which also offers food delivery services.
What are some nearby services customers might find useful when visiting Dobbs Tire & Auto Centers?
Customers might find services like the United States Post Office, Bank of America, and Olivette Cleaners convenient during their visit.