I had a great all-around experience with them. Their customer service was excellent—they really took great care of me. Communication was top-notch; they always returned my calls promptly and assured me that everything would be taken care of. They even provided me with a rental car while my vehicle was being serviced, which made things so much easier. Truly great people! I highly recommend this place if you're looking for a vehicle.
AH
ALETA HILL
Jun 13, 2024
5.0
We purchased our sons car from Herrinton, before we even purchased it there was a noise in the motor a rod or something, The owner put it in the shop and had it fixed BEFORE we even signed papers. A few months into owning it, it was making a new noise and the AC did not work. I called and took it down, they got it in the same day and 4 hours later it is done and the kiddo is back on the road. This Is under the warranty and had no issues. They also rotated and balanced the tires. I have no complaints so far. This is an older vehicle with 64G miles on it and they are keeping it tip top for us. Great Company!
AB
Aaron Bray
Feb 11, 2020
4.0
Nice guys. They were willing to go above expectations. I will continue to go there.
LM
L Mark
Nov 3, 2017
5.0
Smitty the mechanic who helped me. Not only let me know the things that needed to be fixed but also prioritized them for me. He explained everything to me with patience and understanding. I will go here every time I need a great mechanic.
KF
Kevin Fikret
Mar 8, 2017
1.0
Bad service I took my car to get fixed ended up messing it up even more just so I can come back and spend more money
Frequently Asked Questions About Herrington Automotive Repair Service
What types of vehicles do you repair?
Our team repairs every kind of vehicle, including cars, trucks, SUVs, and hybrid/electric vehicles. Whether you own a domestic, import, or luxury vehicle, our experienced technicians are here to provide the help you need.
How often should I bring my car in for maintenance?
It is advisable to adhere to your vehicle manufacturer's recommended maintenance schedule, typically found in your owner's manual. Generally, it is important to have your vehicle serviced for routine maintenance such as oil changes, tire rotations, brake inspections, and fluid level checks every 3,000 to 7,500 miles. The exact interval depends on your specific vehicle and driving conditions.
How do I know if my brakes need to be repaired or replaced?
Several indicators suggest your brakes may require attention. These include hearing squeaking or grinding noises during braking, experiencing a soft or spongy brake pedal, feeling vibrations or pulsations while braking, or noticing increased stopping distances. If you observe any of these symptoms, we strongly recommend scheduling a brake inspection promptly to ensure your vehicle's safety and optimal performance.
How can I tell if my car battery needs to be replaced?
Several signs may indicate that your car battery is failing. These include difficulty starting your vehicle or the engine turning over slowly, dimming headlights or other electrical issues, a 'check battery' or warning light illuminated on your dashboard, or visible swelling of the battery case or corrosion around the terminals. If you notice any of these symptoms, it is suggested that your battery be tested to prevent unexpected failure.
What are some common causes of engine overheating?
Engine overheating can be attributed to various factors. Common causes include insufficient coolant levels, a malfunctioning radiator or thermostat, a faulty water pump, or damage to the radiator hose or cooling fan. If you notice your vehicle beginning to overheat, it is crucial to address the issue promptly to prevent potential engine damage and ensure the continued safe operation of your vehicle.
Can I wait while my vehicle is being repaired?
We provide a comfortable waiting area for our customers during vehicle repairs. For more extensive repairs, we recommend scheduling an appointment and leaving your vehicle with us for the day to allow sufficient time for thorough inspection and repair. We also offer a shuttle service for your convenience, subject to availability. Please inquire about this service when scheduling your appointment.
Do I need to make an appointment?
While we do accommodate walk-in customers, scheduling an appointment is recommended. This ensures we can allocate sufficient time to inspect and repair your vehicle efficiently, minimizing your wait time and optimizing our service delivery.
How do I schedule an appointment?
To schedule an appointment, you have several options. You can contact us directly, visit our shop in person during business hours, or utilize our online booking system available on our website. Choose the method that is most convenient for you to ensure prompt and efficient service for your vehicle.
What types of vehicles does Herrington Automotive Repair Service repair?
They repair all types of vehicles including cars, trucks, SUVs, and hybrid/electric vehicles from domestic, import, and luxury brands.
How often should I bring my vehicle in for maintenance at Herrington Automotive Repair Service?
It is recommended to follow your vehicle manufacturer's maintenance schedule, typically every 3,000 to 7,500 miles for routine services such as oil changes, tire rotations, and brake inspections.
What signs indicate my brakes need repair or replacement?
Squeaking or grinding noises, a soft brake pedal, vibrations while braking, or increased stopping distances are signs you should have your brakes inspected promptly.
Does Herrington Automotive Repair Service provide a waiting area or shuttle service?
Yes, they have a comfortable waiting area and offer a shuttle service subject to availability, especially recommended for longer repairs.
Do I need to make an appointment before visiting Herrington Automotive Repair Service?
Appointments are recommended to ensure efficient service and minimize wait times, though walk-ins are also accepted.
How can I schedule an appointment with Herrington Automotive Repair Service?
You can schedule an appointment by calling, visiting the shop during business hours, or using their online booking system on their website.
What are the operating hours of Herrington Automotive Repair Service?
They are open Monday to Friday from 9:00 AM to 6:00 PM and Saturday from 9:00 AM to 5:00 PM. They are closed on Sundays.
What nearby businesses or services are close to Herrington Automotive Repair Service?
Nearby places include H&R Concrete Co., Black Banner Productions, Midwest Tinting, Summit Park Church South Campus, and Blue Agave Grill Y Tequileria among others.
How can nearby places like Summit Park Church South Campus or Blue Agave Grill benefit customers visiting Herrington Automotive Repair Service?
Customers can attend services at Summit Park Church South Campus or enjoy a meal at Blue Agave Grill before or after vehicle servicing, making their visit more convenient and pleasant.
Is there public transportation or accessible landmarks customers can use to find Herrington Automotive Repair Service in Lee's Summit?
Herrington Automotive Repair Service is located in Lee's Summit, MO, near well-known places such as H&R Concrete Co. and the Pfeifer-King Building, which can help customers orient themselves when visiting.