Customers consistently praised the business for its honesty and integrity, noting that they do not upsell unnecessary services.
Customer Service
The staff received high marks for being friendly, professional, and attentive to customer needs.
Efficiency
Many reviews highlighted the quick turnaround times for services and the efficient handling of repairs.
Fair Pricing
Customers appreciated the reasonable and competitive pricing for services, often noting that costs were lower than competitors.
GO
Gokhan Olmaz
Dec 19, 2025
5.0
I came in for an ID/OD inspection. They gave me an appointment within an hour, and the whole process took about 5 minutes. The front desk staff was very helpful and professional. Fast, efficient service—highly recommend.
TH
Tom Highland
Dec 19, 2025
5.0
My first encounter with Derek was nearly 20 years ago. The part that was needed was purchased from a Honda Dealer and Derek’s comment was “the price for this part is too high-I can’t charge you that much”. That started a relationship which lasted through 4 locations. What a guy!
VV
VickieHoshor
Dec 11, 2025
5.0
So far, so good! The flush of our heat system seems to have worked and we are so pleased. We appreciate you!!
LK
Leslie Kendall
Nov 25, 2025
5.0
Dereks Automotive is one of the most honest Automotive places I have been in my life. I have been with them now for 10+ years. I appreciate their ability to not take advantage of a woman who might not know auto mechanics. They are so honest in their evaluations, it’s rare to find. I highly recommend them.
Frequently Asked Questions About Derek's Automotive Service
Why is my check engine light on?
The check engine light can come on for both minor and major issues. You will want to schedule an appointment to have it checked. Call today.
How often should I change my oil?
Oil changes can vary based on the make, model, and type of oil used. However, it is typically recommended that you have your oil changed every 5,000 to 7,500 miles. Call today to schedule an appointment.
What should I do if my car is overheating?
Overheating can be caused by several factors, including low coolant, thermostat issues, or a failing water pump. It is important to address overheating promptly to prevent engine damage. Call to learn more.
Why is my car making strange noises?
Noises like squealing, grinding, or knocking can be caused by problems with your brakes, suspension, engine components, or exhaust system. Call to schedule an appointment today to have your vehicle looked at.
What signs will I notice when it’s time to get my brakes replaced?
Squealing or grinding noises, pulsating braking, longer stopping distances, or a lit-up dashboard brake light are all potential signs that your brakes need to be replaced. Call us today to schedule a brake inspection.
What is causing my car to shake?
Shaking or vibrations while driving can stem from issues with tires (such as imbalanced tires or worn tread), suspension components, or even engine problems.
How often should I replace my car battery?
Car batteries typically last three to five years, depending on usage and climate. Signs of a failing battery include slow cranking, dim headlights, or a check battery light.
Why is my AC not blowing cold air?
This could be due to low refrigerant levels, a malfunctioning compressor, or issues with your AC system's components.
What does it mean if my steering wheel is hard to turn?
Difficulty in turning the steering wheel could indicate low power steering fluid, a failing power steering pump, or issues with the steering rack.
How do I know if my alternator is bad?
Signs of a failing alternator include dimming headlights, a battery warning light on the dashboard, or difficulty starting the vehicle.
Why is my check engine light on?
The check engine light can indicate both minor and major issues. Schedule an appointment to have it checked by calling today.
How often should I change my oil?
Typically, oil changes are recommended every 5,000 to 7,500 miles, depending on your vehicle and oil type. Call to schedule your appointment.
What should I do if my car is overheating?
Overheating can result from low coolant, thermostat issues, or water pump failure. Address promptly and call us to learn more.
What signs indicate I need to replace my brakes?
Squealing, grinding noises, pulsating braking, longer stopping distances, or a brake warning light suggest you need a brake inspection. Call us today.
Do you provide services for truck repairs?
Yes, Derek's Automotive Service specializes in truck repair along with a variety of auto repair and maintenance services.
What payment methods are accepted at Derek's Automotive Service?
We accept American Express, Apple Pay, cash, check, Discover, MasterCard, and Visa.
What are your business hours?
We are open Monday through Friday from 8:00 AM to 5:30 PM. The shop is closed on Saturdays and Sundays.
Is Derek's Automotive Service wheelchair accessible?
Yes, our entrance is wheelchair accessible and we have unisex restroom facilities.
What nearby places can I visit before or after my auto service?
You can visit The Rock LS or Tribe of Women churches nearby, or enjoy some recreation at The M Athletic Facility and Prestige Athletic Center PAC after your visit.
How can the nearby U-Haul Neighborhood Dealer help me during my visit?
If you need truck rentals or other automotive services, the nearby U-Haul Neighborhood Dealer offers convenient options while your vehicle is being serviced.
Are there any useful nearby businesses related to vehicle maintenance?
Yes, Cruise America RV Rental offers RV rentals and services nearby, which might be helpful if you're planning RV trips after your service appointment.