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At The Larson Group, we believe buying a truck should be more than a transaction. Our reputation is built on our passion, which translates to premium products that keep you on the road, industry leading customer service, and the knowledge that comes from founders who were drivers before they were dealers. A relationship with us means you’re not just buying a Peterbilt - you’re buying a TLG Peterbilt.
Mixed reviews on service quality; some customers praised quick and efficient service, while others reported poor communication and lack of follow-through on repairs.
Parts Department
The parts department received both praise for having a good inventory and criticism for slow service and unhelpful staff.
Sales Experience
Sales experiences varied widely; some customers had positive interactions with sales staff, while others reported issues with transparency and quality of used trucks.
Customer Support
Many customers appreciated the friendly and helpful staff, but there were notable complaints about rudeness and unprofessional behavior from some employees.
Pricing Concerns
Several reviews highlighted concerns about high prices for parts and services, with some customers feeling overcharged.
DS
Dustin Schrad
Dec 15, 2025
1.0
Went there for a simple plug and the service side never looked just told me they don’t have it poor quality most Peterbilts look for the part back home
DM
Damion Martindale
Oct 31, 2025
5.0
Excellent service
LG
Levi The Great
Sep 15, 2025
2.0
They are slow and I had to bring my truck back because they were not knowledgeable about all the EPA settings. Wasted a total of 6 hours in 2 days plus Jay has no personality worth mentioning. Also overheard fleet manager and Jay gossiping poorly about a local company that just purchased multiple trucks. Not professional.
SA
shorties adventure shorties adventures
Sep 3, 2025
1.0
There service is seriously lacking. I took my truck to get air leak fixed they couldn't find it. Also to get idle shutoff removed and they failed to take it off. They don't follow up once they sell you a truck or give good service in my opinion. I would avoid them completely buy your peterbilt somewhere else.
EW
Eric Woltering
Aug 24, 2025
5.0
Bought a used 579 Ted was my salesman very good person to work with he works hard at getting you into a truck