Jiffy Lube

4.5
598 reviews

About

Oil Change Service StationCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in JEFFERSON CITY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
611 Dix Rd, Jefferson City, MO
65109, United States

Hours

Reviews

4.5
598 reviews
5 stars
458
4 stars
76
3 stars
24
2 stars
9
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Quality

Overall, customers reported a mix of excellent and poor service experiences, with some praising the professionalism and quick service, while others highlighted issues with mistakes and lack of follow-through.

Staff Attitude

Many reviews noted the friendliness and helpfulness of the staff, with specific mentions of individual employees who provided outstanding service.

Timeliness

Customers frequently appreciated the quick service, often mentioning being in and out in a short amount of time.

Pricing Issues

Several customers expressed dissatisfaction with pricing, citing unexpected charges and feeling misled about costs.

Communication Problems

There were complaints about poor communication, including misunderstandings regarding services performed and lack of follow-up on issues.
  • KF
    Kathryn Finley
    3 days ago
    5.0
    Great speedy service! Saturn was super knowledgeable and helpful! Would highly recommend.
  • SS
    Sierra Straight
    Nov 11, 2025
    5.0
    It was fast, friendly, knowledgeable and helpful. The staff is always great!
  • LB
    Larry Brown
    Oct 20, 2025
    5.0
    After a frustrating communication mistake or possibly a convenient lie by a recent new employee (to whom I gave my assertive complaint about his inaccuracy), the regular team made it right and completed the inspection and service with perfect harmony, accuracy, and professionalism.
  • BN
    Brandi Neely
    Oct 15, 2025
    5.0
    Been going here for years and years and they are always so nice and fast! They also offer a military discount, which is great and saves some for those who are or have served! If I could give them over 10/10 I would!!!!
  • AE
    Anton Ego
    Oct 12, 2025
    1.0
    I was in for an oil change and I watched them break off my windshield wiper, and they tried to tell me it was old and sell me a new one. I informed them I watched them break my perfectly fine windshield wiper, and I just had it replaced, so it was not old. I asked them to "fix" it, but when I left and started to drive away, my windshield wiper flew off my car. I was able to retrieve it and went back to Jiffy Lube and confronted them for NOT fixing my windshield wiper. They promptly informed me they would fix it but once they did, they tried to charge me for the replacement! I told them I was NOT paying for the replacement when it was their fault it needed to be replaced anyways. Shoddy establishment. I won't be back.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service