DOBBS TIRE & AUTO CTRS INC

Reviews

• SG

  Stephanie Greenlee

  Oct 28, 2025
  5.0
  Friendly service
• AA

  Adam

  Oct 24, 2025
  5.0
  Great customer service
• DS

  Dave Spiegel

  Oct 16, 2025
  2.0
  I stopped going to the Ellisville Dobbs years ago because of the slow service and attitude of some of their employees. My mother in-law got a nail in the side wall of one of her tires and needed an inspection. I went to NTB only the find out they only had 2 workers that day. I refuse to go to Firestone so I thought I would try Ellisville Dobbs again. Guy who originally waited on me was friendly and ordered the tire. Told me it would be in the next day and the car should be done around noon. I have to get a ride out to them so I made plans for a ride around 1:00. Called and whoever answers their phones at lunch time had attitude and let me know that I do not have to call them to see if the car is done they will call me! Okay…I waited for their call. No one called and it was already after 4:00 so I called them. Car was just pulled out of the bay but they forgot to do the inspection so they went and pulled it back in. Bottom line my wife had to leave work to come get me close to 5:00 instead of the ride I lined up in the afternoon. Again, as in the past the car was in for simple stuff and was promised around a certain time but was done 5 hours later with NO phone call or text! A simple text message informing me that it would be done much later then stated would of made a huge difference in my experience with Dobbs. Communication!!!! I can always plan accordingly as long as I know what is going on. Having to find a ride or disturbing my wife at work at the last minute could of been avoided and I had the pleasure of slightly being scolded for calling and asking for the status of the car. Now that Dobbs is no longer owned by the Dobbs family and things have not changed for the better I guess I will make the drive to the Plaza tire in the valley.
• JB

  James Brooks

  Oct 14, 2025
  5.0
  Friendly people. Great job!
• DB

  Deborah Burke

  Sep 21, 2025
  5.0
  My car wouldn’t start after visiting a friend miles from home. Was told it could need a new battery or starter by a few people. Had my car towed to Dobbs on a Friday night after they were closed. An employee was leaving but handed me an overnight envelope and stayed till I filled it out and put it in the night slot. Called them late on Saturday morning and was told they would be able to take a look at it and get back to me. They were able to quickly diagnose the problem (not either of the mentioned) and called to get an OK to do the work, which they had finished before the end of the day. We are regular customers and have always been treated with friendly, professional and courteous service.

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