Joe Machens Nissan

4.5
1415 reviews

About

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With new Nissan models for sale nearby, trusted local auto service and the largest selection of used cars in the area, our Nissan dealership in Columbia, MO, is here to cater to your needs. Visit Joe Machens Nissan today for the experience you deserve.

Location

Joe Machens Nissan
201 Nebraska Ave, Columbia, MO
65203, United States

Hours

Reviews

4.5
1,415 reviews
5 stars
1,141
4 stars
82
3 stars
36
2 stars
38
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and knowledgeable staff, highlighting their willingness to assist and provide a pleasant buying experience.

Sales Experience

Several reviews noted the smooth and straightforward car purchasing process, with specific salespeople receiving commendations for their professionalism and helpfulness.

Service Department

The service department received mixed feedback; while some praised the quick and efficient service, others reported issues with diagnostics and customer care.

Negative Experiences

A number of customers expressed dissatisfaction with the dealership's handling of post-sale issues, including warranty claims and vehicle repairs, indicating a lack of follow-through.

Overall Satisfaction

Despite some negative reviews, many customers reported positive experiences and expressed a willingness to recommend the dealership to others.
  • VB
    Vonda Berti
    Nov 15, 2025
    2.0
    They recently scratched our Murano in three places while trying to remove a chrome piece. They owned up to it but then refused to do anything about it. We have used them for a long time but no more. This is very poor service and this customer will not return!!!
  • DB
    Dave Bell
    Nov 14, 2025
    5.0
    Great service dept. My daughter is in school at mizzou and I can count on honest work on her car.
  • RS
    Rita Stookey
    Nov 11, 2025
    5.0
    Nissan service department was exactly on time for the CVT fluid replacement on our 2016 Rogue. It took the exact amount of time to provide the service. Tara our service advisor is an excellent employee!
  • MM
    Mariela Magana
    Nov 9, 2025
    5.0
    I want to give a huge shout out to Jayden Jernigan! He made the purchase processing easy! He listens to what your your looking for in a vehicle and does his best to match your needs. And you can say no to him if you don’t like the first options he shows you lol, he well take it just fine! Also thank you to Braydon Boyer! For making the paper work process fast and easy and also well explained the whole process! And for having a cozy office in this cold weather! :) definitely well seek Nissan Joe Machens for any other purchases! Thank you!
  • SM
    Sandra McDonald
    Nov 2, 2025
    5.0
    I would highly recommend Joe Machens Nissan and salesperson Olga to anyone shopping for a new or used Nissan. Their assistance was impeccable and I love my new Nissan Murrano!

Frequently Asked Questions About Joe Machens Nissan

Where is Joe Machens Nissan located?

Joe Machens Nissan is located at 201 Nebraska Ave, Columbia, MO 65203, US.

What are the operating hours of Joe Machens Nissan?

Joe Machens Nissan is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.