Club Car Wash

Reviews

• JH

  Jaylee Hazell

  Nov 11, 2025
  5.0
  IF YOU NEED A CARWASH THIS IS A GREAT PLACE TO GO!! I am a very satisfied customer! I’ve been here a few times and have always been pleased with the cleanliness and efficiency of the facilities, but today I had an extra positive experience and wanted to share! All of the employees were wonderful (as they have always been), but Kyon in particular was incredibly helpful and went above and beyond by double checking to make sure I was happy with my services. If I could give 10 stars I would. Whatever he’s being paid, double it because that’s what he deserves!
• FM

  Fred m

  Nov 10, 2025
  1.0
  I came to get carwash, had to tell cashier 4 Times I didnt want the membership. Drove up, said wash id like, cashier started with sales pitch, and I stated "no thanks"... didnt stop pitch. Said no thanks again, she started again....no thanks...ran through the WHOLE PITCH......sat there, with hand and card out of window.....started whole pitch Again. Finally got wash paid for, and no clean towels for wiping windows.
• MH

  Molly Harville

  Oct 16, 2025
  2.0
  Overall I like having a car wash membership but god forbid you need customer service. They asked me to test their app and I did (being the happy customer I was) - my discount then fell off my account. I tried letting them know via the app, via email, and calling. When I finally reached someone the girl said they knew about the issue and her manager was working on it. When I explained that no one had responded to me in over 2 weeks, she just said we know about the issue. I then asked if it would be resolved before my next bill and she said I don’t know. — how are these acceptable answers and how is this customer service?
• AM

  Aleisha Marie

  Aug 19, 2025
  3.0
  Went to cub car wash Sunday paid 30$ to join. Still had bugs all over front..ok bugs hard get off.back of my jeep had dirt down middle.:( The vacuum rocked
• JB

  Joe B

  Aug 16, 2025
  1.0
  They were incredibly rude. I asked for the MVP wash and the guy kept trying to get me to do the membership. When I told him I didn't want the membership he became augmentative. I politely declined 4 times. When he kept pushing I told him to just give me the wash I asked for. Then he got upset and said he was just doing his job. I just wanted a car wash without having to argue with the attendant. I asked for his manager and he refused when I didn't back down he brought someone else over. At this point I just wanted my money back the guy said he didn't have the "code" to do a refund. He said i would have to call customer service. When I called customer service they were just as rude and said it is their policy not to give refunds for any reason! Are you kidding me???? I then asked for her supervisor and she told me they would just say the same thing. She said the supervisor would call me when he got around to it possibly on Monday or Tuesday. There are a lot of other places to go I would recommend a company that treats customers with respect vs going out of their way to be argumentative.

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