Business Details
About
Auto Body ShopAuto Body RepairAuto MaintenanceAuto Dent Removal ServiceAuto Glass Shop
Whenever life happens, we happen. We are your best partner in navigating life's little accidents. We also understand that accidents happen on their own schedule, so that's why we're prepared to support you from the beginning and offer the royal treatment the moment you call. Give us a call at (660) 351-4153 and book an appointment today!
Details
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
141 reviews
5 stars
129
4 stars
4
3 stars
3
2 stars1
1 star
4
- JMJennifer MartinDec 1, 20255.0Great communication, works for the customers not the insurance company
- RDrhonda davisNov 24, 20255.0This the2nd time I had my car in for repairs( 2 different acidents). As always they did a fantasic job. This one was bad but as always they did a fantasic job. I alway will tell people to go to them.
- MDMichael DawesNov 17, 20255.0Great people and awesome work
- HJHey JackOct 31, 20255.0Did great job on the repairs on my truck. Easy to work with KC was great. He definitely made sure the truck was right.
- DMDavid MillerOct 28, 20255.0Hey the best work I've ever had done
Frequently Asked Questions About Collision Leaders
Where do I get a claim number?
Claim numbers are issued by your insurance company at the time you report your accident. Just jot it down and bring it in with you when you come in to begin the repair process, we will do the rest.
Do I need more than one estimate?
No, it is up to you to decide how many estimates you would like and if you want to discuss the repairs with more than one shop. If you have selected a shop, have your insurance company deal directly with them.
Who do I pay my deductible to?
It will be your responsibility to pay Collision Leaders when you pick up your vehicle.
Can the shop help bury my deductible?
No. When you purchased your insurance policy, you signed a contract saying you will pay the first amount of the claim up to your deductible. Repairers should not be asked to hide the deductible. That practice would constitute fraud by both the shop and consumer. The penalties for insurance fraud are severe. If a shop offers to save your deductible, they are absorbing that at your cost. They are not doing the said repairs in order to make up for your deductible. This could lead to unsafe and unsatisfactory repairs which will ultimately cost you at some point.
What is Subrogation?
Subrogation is the process by which your insurance company pays for the repairs to your vehicle, and is obligated to collect from another insurer or party. Your collision coverage will require you to pay your deductible, which may be refunded once the other party pays.
The other insurance company says my car is a total loss. What does that mean?
The cost of repairs plus the value of the vehicle in damaged condition (salvage value) is greater than the actual cash value (ACV) of the vehicle prior to the accident.
How is Actual Cash Value (ACV) determined?
The insurance company will assign an appraiser to inspect the vehicle to determine its condition prior to the accident, or in some instances allow the repairer to make the determination. They may use a vehicle evaluation service or the newspaper to determine pre-accident value. The owner should also determine the value independently.
Is the ACV negotiable?
Sometimes. If you feel the ACV offered by the insurance company is too low, then you are obligated to prove this either through documented receipts of vehicle enhancement or written statements by qualified experts to determine the proper value.
Will my insurance company pay for a rental?
Yes, if you have rental coverage. Also check with your agent or insurance company to see how much of the rental is covered; some policies pay the full amount, some will only pay a percentage. If the claim is a liability claim (the accident was not your fault), the full amount will be covered.
Can I have my vehicle repaired at the shop of my choice?
Yes, it is your responsibility, and your right, to choose who will repair your vehicle. Also, if you cannot decide on a repair facility, your insurance company can recommend a repair shop. Many insurance companies offer direct repair programs that take the hassle out of the claim process and provide for quicker repairs.
How will I know when my repair is complete?
You will be notified by phone when your vehicle is ready to be picked up. Please call or e-mail your advisor during the repair process if you have questions or concerns.
Is there a warranty on the repair to my vehicle?
Yes. We guarantee all of our repairs with a written limited lifetime warranty.
When can I wash my vehicle?
You can wash the vehicle immediately. Wash the vehicle by hand with cool water and a very mild car wash solution using a soft cloth, sponge, or mitt.
Always use clean fresh water.
Wash your vehicle in the shade.
Do not use a commercial brush car wash. Stiff brushes or sponges could mar the finish and damage the surface.
When can I wax my vehicle?
Do not wax or polish the vehicle in the first 90 days. This will allow the finish to cure completely. After the first 90 days keep a coat of polish or wax on the vehicle. This will help keep your finish looking new.
How do I care for my newly painted vehicle?
1. Do not “dry wipe” your vehicle. Dry wiping can scratch the finish.
2. Avoid parking under trees and utility lines which are likely to attract birds.
2.1. Bird droppings have a high acid content and will damage a freshly painted surface.
2.2. Also, tree sap can mar or spot a freshly painted surface.
3. Do not spill gasoline, oil, antifreeze, transmission fluid, or windshield solvent on the new finish.
4. Do not scrape ice or snow from the newly painted surface. Scrapers can act like a paint scraper on a newly painted finish.
What if I want to keep my vehicle after it is totaled?
You have the right to retain ownership of the vehicle, but the amount of the settlement may be reduced by the salvage value.
How can I get a rental car?
If you need a rental car, we can help you make the necessary arrangements.
Where do I get a claim number for my vehicle repair?
Claim numbers are provided by your insurance company when you report your accident. Bring it with you when you start the repair process.
Do I need more than one repair estimate before proceeding?
No, it's your choice to get multiple estimates or discuss repairs with several shops. Once you select a shop, your insurance can coordinate directly with them.
Who do I pay my deductible to for the repairs?
You pay your deductible directly to Collision Leaders when you pick up your vehicle.
Does Collision Leaders offer to cover or hide my deductible?
No. Hiding your deductible is considered insurance fraud and is illegal. Repairers do not cover deductibles.
What are the business hours of Collision Leaders of Clinton?
They operate Monday to Friday from 8:00 AM to 5:00 PM and are closed on Saturdays and Sundays.
What types of payment does Collision Leaders accept?
They accept cash, check, Discover, Mastercard, and Visa.
What vehicle brands does Collision Leaders of Clinton specialize in?
They specialize in GMC, Chevrolet, Buick, Cadillac, Ford, Lincoln, Honda, Acura, Subaru, Nissan, Infiniti, Toyota, Hyundai, Kia, Dodge, Ram, Fiat, Chrysler, and Jeep.
Is there a warranty on the repairs done by Collision Leaders?
Yes, all repairs come with a written limited lifetime warranty.
Are there rental car services nearby while my vehicle is being repaired?
Yes, Enterprise Rent-A-Car is located nearby and can help you with rental cars during your repair period.
Can I visit nearby places for dining or entertainment while waiting for my vehicle?
Yes, you can visit Sports Center Bar & Grill, Center Street Pub and Grill, or Newsroom Bar and Grill, all nearby and great options for food and relaxation.
What other automotive services are close to Collision Leaders of Clinton?
Nearby is Precision Muscle Cars which provides automotive repair, a convenient option for related services.