Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency.
Timeliness
Several reviews noted quick service and the ability to accommodate customers without appointments, although some expressed frustration with long wait times.
Trustworthiness
Customers appreciated the honesty in service, with many noting that they were not upsold on unnecessary repairs.
Value for Money
While some found prices higher than competitors, many felt the service quality justified the cost, especially for tire purchases and repairs.
Mixed Experiences
A few customers reported negative experiences, including issues with service delays and dissatisfaction with specific repairs.
CC
Conway Conway
6 days ago
5.0
Fast and efficient...very informative and polite..not to mention very reasonable as well
JP
Joshua P
Oct 20, 2025
1.0
I showed up at 6:55am for safety and emissions. At 7am I walked into the shop. I was told they are scheduled out for a week and by appointment only for safety and emissions. There were two managers at the shop. One of them Corey, red-haired and short the other had dark hair and a little bit taller. I mentioned that I don't see any other customers here. I mentioned that I'm here why can't they just get me in. Another manager said they will be coming.
I made it a point and said they will be coming is a future-tense statement and I'm here now. I asked where are the appointments, no one is here and you're open, just do my vehicle, its 7am and I'm here, they're not. The manager guy told me, we'll we don't tell them it's at 7am. Which made absouletely no sense to me. I was also told they are short staffed like I'm supposed to feel sorry for them or something.
I sat in their parking lot and watched to see where their appointments were for about 30 minutes as I typed this review. To my surprise, only one car was pulled into the shop.
This is NOT how first walk-ins should be treated. Dobbs SHOULD NOT falsely advertise that they are open at 7am. And when customers do show up at 7am, turning them away should open up a court case for falsely advertising 7am as their opening time. This is NOT appropriate service for the first customer of the day that physically showed up for service before their scheduled appointments even got here!
JT
John Tobias
Oct 19, 2025
5.0
Nice people and no BS when it came to what needed to be done. Timely manner too
JS
jason scott
Oct 16, 2025
5.0
Walked in and got it done that day. They were honest and didn’t charge me for stuff that I didn’t need. Not the cheapest but the cheapest isn’t the best
JK
JP Kretschmer
Oct 9, 2025
2.0
I have gotten tires for my 2013 multiple times at multiple places and never had to pay an additional 80 bucks more for a special alignment…never. Left a pretty sour taste in my mouth. It also was maybe 18 minutes between me agreeing to this alignment and them calling to say it’s ready. So, must have been real special. Tires were a good deal and no one said when getting the quote you will need a special alignment for 200 bucks. It’s a 2013 and doesn’t have any fancy technology.
Frequently Asked Questions About DOBBS TIRE & AUTO CENTERS INC
Where is Dobbs Tire & Auto Centers located?
Dobbs Tire & Auto Centers is located at 99 Brentwood Promenade Court, Brentwood, MO 63144, USA.
What are the operating hours of Dobbs Tire & Auto Centers?
Dobbs Tire & Auto Centers is open Monday through Friday from 7:00 AM to 6:00 PM, on Saturdays from 7:00 AM to 5:00 PM, and closed on Sundays.
How can I schedule an appointment at Dobbs Tire & Auto Centers?
You can schedule your appointment online at https://www.gotodobbs.com/locations/brentwood-promenade/.
What services does Dobbs Tire & Auto Centers offer?
They offer tire sales, automotive repairs, and automotive parts and accessories.
What is the phone number to contact Dobbs Tire & Auto Centers?
You can reach Dobbs Tire & Auto Centers by phone at +1 314-961-5090.
Which nearby fitness centers can I visit around Dobbs Tire & Auto Centers?
Titanium Fitness and TONE Athletic Performance & Professional Fitness are nearby gyms where you can work out before or after your visit.
Are there any coffee shops close to Dobbs Tire & Auto Centers where I can relax?
Yes, Stringbean Coffee Co. is nearby and offers coffee, cafe items, and smoothies, perfect for a break.
What shopping options are available near Dobbs Tire & Auto Centers?
Nearby shopping options include The Promenade at Brentwood (a retail shopping center), BBJ Linen (party and event supplies), and Burlington (clothing and department store).
Are there any pet services near Dobbs Tire & Auto Centers?
Yes, PetSmart offers pet grooming and pet supplies, and Banfield Pet Hospital provides veterinary and pet services nearby.
How long has Dobbs Tire & Auto Centers been in business?
Dobbs Tire & Auto Centers has been established since 1976, providing trusted automotive services for decades.