DOBBS TIRE & AUTO CENTERS INC

4.5
818 reviews
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Business Details

1116 SULPHER SPRINGS, BALLWIN, MO
63021, United States
(636) 256-8690
http://www.gotodobbs.com
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About

Tire Shop

Location

DOBBS TIRE & AUTO CENTERS INC
1116 SULPHER SPRINGS, BALLWIN, MO
63021, United States

Hours

Reviews

4.5
818 reviews
5 stars
663
4 stars
61
3 stars
17
2 stars
13
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, though some reported poor experiences with service and communication.

Timeliness

Several reviews highlighted quick service and timely completion of repairs, while others experienced delays and scheduling issues.

Pricing Transparency

Customers expressed concerns about unexpected charges and lack of clarity regarding pricing for services.

Quality of Work

While many customers were satisfied with the repairs and services, some reported issues with the quality of work and miscommunication about services performed.

Convenience

The ability to accommodate walk-ins and provide quick service was frequently mentioned positively, although some customers faced challenges with appointments.
  • NB
    Nathan Bruns
    Oct 30, 2025
    5.0
    I just moved to the area and needed a new mechanic. This Dobbs has been fantastic to work with! They have the best customer service and were able to get my car in quickly. I will definitely be returning for all future services.
  • DT
    Denise Travis
    Oct 28, 2025
    3.0
    The only problem I felt they failed was great customer service. Going an extra step to assist removing and replacing the tire in the car. I'm older and strength I dont have. I mentioned it to the counter guy for assist but was ignored. Maybe his next opportunity he can be more of a gentleman and help an elder out.
  • EO
    E O
    Oct 27, 2025
    1.0
    Typical ripoff repair scenario. Came in for a state inspection and emission because they had a conveneint time that my normal mechanic couldn't get to. Pretty standard process. They took over an hour and a half to complete the safety inspection and were very very thorough. Too thorough. They were looking for something, anything that would cause a fail so that they could charge to fix it. I understand an unsafe car is dangerous, but if you give any newly certified mechanic and hour and a half digging all over your car, lifted, with the tires off they will find something that needs to be repaired, fail the inspection and try to charge you for the repair. Think about it. I paid $36 for an inspection but they can't recoup that $36 to have their mechanic inspect the vehicle for an hour and a half. So in order to recoup the cost they least need to find some damages to the vehicle to cover the hour and a half rate for their mechanic. It's a business I understand and they will disguise the requested repair for the sake of road safety. But that's a scam. Now I know why they call this place "Dobbs/Robs" for a reason.
  • AC
    Angie Cagle
    Oct 23, 2025
    5.0
    They were very fast and when they were done the price was exactly what they quoted me over the phone. Friendly
  • LC
    Lauren Crider
    Oct 21, 2025
    5.0
    I noticed shreds of metal sticking out of my tire and immediately drove to Dobbs. They were so nice even though I did not have an appointment. Also the last people to do my tires, messed up the lug nuts, the men at Dobbs spent a lot of time and effort trying to get them off! Thank you!!!!
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Frequently Asked Questions About DOBBS TIRE & AUTO CENTERS INC

What are the operating hours of Dobbs Tire & Auto Centers in Ballwin, MO?

Dobbs Tire & Auto Centers in Ballwin is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and is closed on Sundays.

Where is Dobbs Tire & Auto Centers located in Ballwin?

Dobbs Tire & Auto Centers is located at 1116 Sulphur Spring Road, Ballwin, MO 63021, USA.