Car-X Tire & Auto-closed

4.3
308 reviews

About

Auto Repair ShopAuto MaintenanceTire ShopBrake ShopOil Change Service StationCar Battery StoreAuto Air Conditioning ServiceSmall Engine Repair ServiceTransmission Shop
Car-X Tire & Auto in Richfield, MN is your one stop for oil changes, brakes, tires and all your auto repair needs. Why Car-X Tire & Auto? Fast You need your car, and your car needs us. We will service or repair your vehicle as quickly and affordably as possible. Every time. Affordable We’ll never try to sell you something you don’t need, and we’ll always give you the best service for the best price. Reliable Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it. With more than 140 locations across the U.S., Car-X is known for one thing—quality automotive service. Our Story... Founded in 1971 by a group of experienced muffler shop owners, Car-X began as an exhaust specialist. Today, the company has grown to become one of the nation’s leading automotive service experts, providing just about any automotive repair you can imagine. Locally owned and operated for over 50 years, Car-X has a reputation of providing exceptional service, and we continue to strive to exceed the expectations of every customer who walks through our doors.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • RestroomAvailable

Location

Car-X Tire & Auto-closed
6645 Penn Ave S, Richfield, MN
55423, United States

Hours

Reviews

4.3
220 reviews
5 stars
162
4 stars
17
3 stars
6
2 stars
6
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising staff for being helpful and friendly, while others reported unprofessional behavior and poor communication.

Repair Quality

Concerns about the quality of repairs, with several customers reporting unresolved issues and feeling overcharged for unnecessary services.

Appointment Issues

Frequent complaints about appointments not being honored, with customers arriving to find the shop closed or staff unavailable.

Management Changes

Notable dissatisfaction with recent management changes, leading to a decline in service quality and customer trust.

Positive Experiences

Some customers had positive experiences, highlighting quick service and effective problem resolution, particularly from specific staff members.
  • MF
    Marc Flores
    Aug 13, 2022
    4.0
    They did a great job but didn't check fluids or air pressure.
  • MJ
    Mike Johnson
    Dec 14, 2021
    5.0
    Always great work at a good price.
  • GG
    Greg Gidden
    Jul 31, 2019
    5.0
    Made time on the spot for a quick inspection of wheel noise. Fixed a quick problem, no charge. Will definitely be back.
  • CD
    C W Davis
    Mar 7, 2009
    1.0
    I came in to get my brakes, oil change and tires balanced. They got done pretty fast, so I thought to myself, damn I hope they didn't rush the job so much that they sacrificed good workmanship. So I followed up later that week to check if my oil change was actually changed. My oil wasn't changed, my fluids weren't topped off, so if I would have kept on driving eventually something could have been totally wrong. Then even on top of that the balancing of my tires didn't seem to be done because my steering wheel was still shaking. So I took my car back to get it re-checked. They misdiagnosed my tire balance for a semi bent rim, so I paid for a tire balance that I didn't even need. Then they didn't even offer to make it correct with anything, so I don't recommend these people at all!

Frequently Asked Questions About Car-X Tire & Auto-closed

Can I schedule an appointment online at Car-X?

You can schedule an appointment at Car-X by visiting: https://www.carx.com/request-an-appointment/ .

Are there any coupons available for Car-X services?

Car-X coupons are available at https://www.carx.com/coupons/ by location.