Car-X Tire & Auto-closed

4.3
308 reviews

About

Auto Repair ShopAuto MaintenanceTire ShopBrake ShopOil Change Service StationCar Battery StoreAuto Air Conditioning ServiceSmall Engine Repair ServiceTransmission ShopCar-X
Car-X Tire & Auto in Richfield, MN is your one stop for oil changes, brakes, tires and all your auto repair needs. Why Car-X Tire & Auto? Fast You need your car, and your car needs us. We will service or repair your vehicle as quickly and affordably as possible. Every time. Affordable We’ll never try to sell you something you don’t need, and we’ll always give you the best service for the best price. Reliable Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it. With more than 140 locations across the U.S., Car-X is known for one thing—quality automotive service. Our Story... Founded in 1971 by a group of experienced muffler shop owners, Car-X began as an exhaust specialist. Today, the company has grown to become one of the nation’s leading automotive service experts, providing just about any automotive repair you can imagine. Locally owned and operated for over 50 years, Car-X has a reputation of providing exceptional service, and we continue to strive to exceed the expectations of every customer who walks through our doors.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • RestroomAvailable

Location

Car-X Tire & Auto-closed
6645 Penn Ave S, Richfield, MN
55423, United States

Hours

Reviews

4.3
220 reviews
5 stars
162
4 stars
17
3 stars
6
2 stars
6
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising staff for being helpful and friendly, while others reported unprofessional behavior and poor communication.

Repair Quality

Concerns about the quality of repairs, with several customers reporting unresolved issues and feeling overcharged for unnecessary services.

Appointment Issues

Frequent complaints about appointments not being honored, with customers arriving to find the shop closed or staff unavailable.

Management Changes

Notable dissatisfaction with recent management changes, leading to a decline in service quality and customer trust.

Positive Experiences

Some customers had positive experiences, highlighting quick service and effective problem resolution, particularly from specific staff members.
  • LV
    Laura Vogel
    Feb 5, 2025
    5.0
    We were staying in Minnesota for a few nights from Chicago and ready to drive the 6 hours home Saturday morning when my check engine light came on and my car wouldn't accelerate past 30 mph. We called 6-7 places trying to find someone to help us and finally reached the Car X in Richfield and spoke with Mark who told us to come in. They were amazing in clearing the codes and fixing whatever the problem seemed to be so we could drive home that day. I was almost in tears as I all wanted to do was get home that night. Thank you to the gentleman at this Car X for being truly awesome and helping us out! If you need something done- come here as they are kind, honest and care about helping you out!
  • AM
    Andrew Marquesen
    Nov 7, 2018
    5.0
    I've been taking our cars to see Richard, George and the rest of the crew for 4 years now. From minor repairs to fixing major problems with an older car to giving their opinion on a used car we recently purchased, they've always been thorough, clear, and willing to explore solutions that are best for the car and best for my wallet. And everyone there also has a great sense of humor! They have my business for as long as I'm in Hennepin County.
  • RK
    Roxanne Komomua-Ingram
    May 12, 2018
    5.0
    The people here are wonderful! They helped my sister in law when her engine light came on during her drive from Wisconsin. Turns out it was a minor issue at the moment, but she should get it looked at when she goes back to Wisconsin. No charge!
  • JB
    Jonathan B
    Jul 25, 2015
    5.0
    Great Experience! Car wheel was making a loud concerning scraping noise, was in and out withing half an hour. Was a very simple fix, just had to tighten a nut or two. Service was excellent and they didn't even charge me. Best experience I've ever had at a mechanic.

Frequently Asked Questions About Car-X Tire & Auto-closed

Can I schedule an appointment online at Car-X?

You can schedule an appointment at Car-X by visiting: https://www.carx.com/request-an-appointment/ .

Are there any coupons available for Car-X services?

Car-X coupons are available at https://www.carx.com/coupons/ by location.