Safelite AutoGlass

4.4
466 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Minneapolis area, turn to Safelite AutoGlass . Those in central Minneapolis or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 504 Malcolm Ave SE, Safelite AutoGlass Minneapolis repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
504 Malcolm Ave SE, Minneapolis, MN
55414, United States

Hours

Reviews

4.4
466 reviews
5 stars
362
4 stars
32
3 stars
12
2 stars
9
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians were frequently praised for their professionalism, friendliness, and clear communication throughout the repair process.

Convenience

Customers appreciated the ease of scheduling appointments online and the option for mobile service, making the process hassle-free.

Quality of Work

Most reviews highlighted the quality of the repairs, with many customers expressing satisfaction with the final results.

Communication Issues

Several customers reported problems with communication, including missed appointments and lack of follow-up from staff.

Cleanliness and Care

Some reviews noted issues with cleanliness after repairs, including leftover glass debris in vehicles.
  • JC
    John Cluever
    Jan 2, 2026
    5.0
    Very simple company to work with. Took less than 5 minutes to set up glass replacement on-line. Was contacted by technician to verify installation. Showed up on time and was very informative and thorough. Great job Dominic!
  • RM
    Raquelle M.
    Dec 28, 2025
    5.0
    Making an appointment online was so quick and easy! I got a chip in my windshield and was able to make a mobile appointment to have a technician come to me the same day! The technician was very nice and explained everything clearly. They also have a lifetime warranty which covers defects in material or workmanship on glass repair or replacement services that gives me a peace of mind! I would recommend using them!
  • MM
    Marf
    Dec 25, 2025
    5.0
    The technician was super friendly, super skilled and actually kept the shop open well past normal business hours on a Sunday afternoon to replace my windshield. Google's rating system only goes to five otherwise they would've gotten an eleven 🎸
  • RB
    Ree Brown
    Dec 24, 2025
    5.0
    My technician Ekin did an awesome job cleaning up all the debris explaining everything to me and being an awesome professional. The installation was quick and fast. They took cash and car. My technician was very polite called me with Miss Brown which I prefer. If I ever have an issue again I really only want him to touch my vehicle. Thank you Ekin you're the best commercial for Safelite ever.
  • DS
    Dave Sandquist
    Dec 13, 2025
    3.0
    1) I chose Safelite because they offered mobile service at my home without the need for a heated garage. Then just before 5 pm the day before service I was told that I had to get my vehicle to their shop because the wind chill might be below -10°F: information that should have been provided upfront. Instead I had to scramble to arrange transportation and miss work to drive to their shop with an open driver's window with a wind chill of -37°F (-5°F @45 mph). 2) I was told that I would be contacted by the technician to make arrangements. I contacted Safelite 5 times over 24 hours with questions that the operator said only the tech oculd answer & he'd call in 15 minutes, but he didn't. He didn't answer the operators calls either. 3) There were glass shards and glass dust on open, easy to reach surfaces & crevices after work was complete. I was assured before picking it up that only hard to reach areas might still have glass. See pictures. This would be a safety violation ( cut and inhalation hazard) at the residential glass factory where I work. Imagine the precautions expected when consumers and their children have access to the surfaces. 4) Safelite 's automated email and text service can't account for changes in location Safelite makes due to weather so even as I drove to drop off my vehicle I was receiving emails and texts telling me to be at my home address. These are all easily remedied issues if Safelight had executed standard customer facing practices in customer service. I wouldn't recommend them until they improve. I don't like doing 90% of the communication & effort or being misinformed & uninformed.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass Minneapolis offer?

Safelite AutoGlass Minneapolis offers auto glass installation and repair, windshield chip and crack repair, windshield replacement, power window repair, and more, with a national lifetime warranty.

Where is Safelite AutoGlass in Minneapolis located?

Safelite AutoGlass is located at 504 Malcolm Ave SE, Suite 700, Minneapolis, MN 55414.