With over 75 years of experience, Hagen’s offers complete auto body repair services. We take the hassle out of a car accident with a convenient location, flexible hours, direct insurance billing, and temporary transportation assistance.
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Paul and Barrett for their exceptional service.
Quality of Work
The majority of reviews noted high-quality repairs, with many customers expressing satisfaction with the results and the attention to detail.
Insurance Handling
Several reviews mentioned the shop's efficiency in dealing with insurance claims, making the process easier for customers.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude customer service from the front desk, indicating inconsistency in customer interactions.
Pricing
Customers appreciated the fair pricing and transparency regarding costs, often noting that estimates were lower than competitors.
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Tylur Sommerdorf
Dec 29, 2025
5.0
Amazing customer service and high-quality repairs at a fair price. They truly nail it here. My car was sideswiped and they handled everything seamlessly with my insurance. I got my car back much quicker than expected, and you can’t tell the new paint from the original—the color match is phenomenal. I couldn’t be happier with the results.
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Nicole Norman
Dec 23, 2025
5.0
Barrett has the best customer service! I bought my car in after a mishap at a local oil change business. They took such good care of me and my vehicle. Came back with questions about a few pieces that were probably given to me by the workers, and Barrett just popped them in.. They know what there doing here, and very affordable! Thank you All again!😊
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Nathan Garber
Nov 9, 2025
2.0
Don’t bother coming here if you aren’t going through insurance. They write you off immediately. Handed me an astronomical quote and didn’t want to discuss anything with me. I can’t speak to their work quality though.
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Rachel Holzknecht
Sep 15, 2025
5.0
I could not be happier with Hagen’s work on my Explorer. It was my first time filing an insurance claim and the guys did all the work for me. My car is a tough color to find so they had to get a new door and paint it. They even touched up a scuff left by another vehicle side swiping me. The staff are all lovely, including Miss Porcha — the sweetest little shop dog of all time. Thanks to everyone for turning a big nuisance into a good experience!