With over 75 years of experience, Hagen’s offers complete auto body repair services. We take the hassle out of a car accident with a convenient location, flexible hours, direct insurance billing, and temporary transportation assistance.
While many customers praised the friendly and helpful staff, there were several complaints about rude interactions, particularly with the front desk.
Quality of Work
Most reviews highlighted the high quality of repairs, with many customers stating their vehicles looked like new after service.
Communication
Customers appreciated the regular updates and clear communication regarding repairs and insurance processes, although some noted inconsistencies in messaging.
Timeliness
Many reviews mentioned quick turnaround times for repairs, with several customers expressing satisfaction with the speed of service.
Pricing
Customers frequently noted fair and competitive pricing, often coming in under estimates, although a few felt certain services were overpriced.
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Nathan Garber
Nov 9, 2025
2.0
Don’t bother coming here if you aren’t going through insurance. They write you off immediately. Handed me an astronomical quote and didn’t want to discuss anything with me. I can’t speak to their work quality though.
RH
Rachel Holzknecht
Sep 15, 2025
5.0
I could not be happier with Hagen’s work on my Explorer. It was my first time filing an insurance claim and the guys did all the work for me. My car is a tough color to find so they had to get a new door and paint it. They even touched up a scuff left by another vehicle side swiping me. The staff are all lovely, including Miss Porcha — the sweetest little shop dog of all time. Thanks to everyone for turning a big nuisance into a good experience!
JA
Jack Audi
Jun 29, 2025
5.0
I had the best experience with Hagen’s Autobody Shop that I have ever had with an auto repair shop to date. They were extremely professional, generous, and responsive during the time when my car was serviced. They helped me navigate dealing with insurance companies, offered me a loaner car after my car was damaged, and made sure to update me every step of the way. Paul and Barrett stood out as extremely helpful and made the painful experience of dealing with car trouble as painless as possible. Cannot recommend them enough!!!
RS
Rachel S.
Feb 14, 2018
5.0
Wonderful service and really nice people. I really appreciate their free loaners when needed.