LOCKWOOD MOTORS Chevrolet and CDJR

4.3
294 reviews

About

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Welcome to Lockwood Motors Chevrolet, Chrysler, Dodge, Jeep, and Ram! When it comes to finding the best selection for new or used vehicles, you'll find it at Lockwood Motors. We proudly offer the latest models of some of the nation's leading automakers, including Jeep, Chrysler, Dodge, Chevy, and Ram. Explore available models, work with our experienced sales team, and see how easy it is to get into a brand-new vehicle you'll love for years to come. If you're looking to shop used, we've got an impressive selection of pre-owned vehicles for you to explore as well. Whether it's a used car, truck, or SUV, our team has got you covered. Visit our online showroom today for all of your needs!

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Accepts checksAvailable

Location

LOCKWOOD MOTORS Chevrolet and CDJR
1310 E College Dr, Marshall, MN
56258, United States

Hours

Reviews

4.3
294 reviews
5 stars
207
4 stars
40
3 stars
11
2 stars
9
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and knowledgeable staff, particularly highlighting sales consultant Krysta Nelson for her exceptional service.

Communication Issues

Several reviews noted poor communication regarding repairs and vehicle status, with customers feeling left in the dark about their service.

Repair Quality

There were mixed reviews about the quality of repairs, with some customers expressing dissatisfaction over unresolved issues and perceived overcharging.

Sales Experience

While many customers had positive experiences with the sales process, some reported feeling pressured or encountering issues with vehicle availability.

Trustworthiness

A number of customers expressed concerns about the honesty of the dealership, citing experiences of being sold vehicles with undisclosed issues.
  • SY
    shoua yang
    Sep 30, 2025
    1.0
    I was told that I would get a complimentary interior door panel repair fix for free even after I had bought my car and signed all the paper work, got lies after lies about how the part was coming in, 2 months later and still nothing, had same multiple repair work redone because they couldn't get it right the 1st time, got charged $143.46 for a diagnosis that should of been free since all they did was take my car out for a joy ride and came up with nothing and who knoes if they are even legally insured to be taking people's car out and driving it, they are reckless, not sure what the technician did to my car but when i went to go start the car the brake paddle was so hard and it was locked for a minute, also the technician was tapping on my car screen dash rapidly and extra hard with no care, they don't even perform the complimentary muti point inspection they claim they do but will put it on the work order that they did a $40+ dollar muti point inspection for free, the advisor lady upfront couldn't even tell me what their muti point inspection included, they will charge you for services with no description and when confronted they would just make up lies and go around in circles and try to wiggle their way out, told me brakes was checked and etc, etc but I can hear my brakes squel when I drive it, just avoid this place, they are a scam and a red flag, if you go here request videos and descriptions on all work done, I will not come back to this scam of a "repair" shop where the mechanics are rookies, reckless and have bad attitudes.
  • SY
    shoua yang
    Sep 29, 2025
    1.0
    Was told that I would get a complimentary door panel repair fix even after I had bought the car and signed all the paper work, got lies after lies about how the part was coming in, 2 months later and still nothing, poor communication where instead of them contacting you back you would actually have to contact them, had same multiple repair work redone because they couldn't get it right the 1st time, got charged $143.46 for an inspection that should of been free since all they did was take my car out for a joy ride and came up with nothing and who knoes if they are even legally insured to be taking people's car out and driving it, they don't do half or barely any of the muti inspection they claim that is complimentary, charge you for services with no description and when confronted they would just make up lies and go around in circles, told me brakes was checked and etc, etc but I can hear my brakes squel when I drive it, just avoid this place, they are a scam, request videos and descriptions on all work done, I will not come back to this scam of a "repair" shop where the mechanics are rookies and have bad attitudes, the customers make your paycheck, better learn that.
  • MP
    Michael Perry
    Sep 10, 2025
    5.0
    Updated 9/11/2025: Purchased a used truck, with a trade in, from Lockwood Motors. I was an 'out of State' buyer and made the drive to Lockwood early one AM and everything was ready for me when I arrived. Terrell and the other folks made the process VERY quick and easy. I will note that they use 'digital transfer' for titles/registration which may cause delays in the process (depending on state you reside in if registered outside of MN). Apparently it's a newer process in some States, such as South Dakota and not all our registration folks know about it yet. Thank you very much to Ashley for getting me answers to the delay in my registration, she went above and beyond to eased my worries about the delay. Highly recommend Lockwood Motors and will keep them in mind when it's time to 'upgrade' again!
  • LL
    lau2306
    Aug 14, 2025
    5.0
    Awesome experience as always. I’ve had top notch service from Krysta Nelson. She always makes the car buying process super easy and enjoyable. Will buy from Krysta again! #RideWithKayKay
  • WC
    Wayne Otto (Wrestling Coach)
    Aug 6, 2025
    5.0
    Had Oz for a salesman, he did a great job. Had the vehicle out front and ready for a test drive before I got there. He helped make the process fast and easy.

Frequently Asked Questions About LOCKWOOD MOTORS Chevrolet and CDJR

What types of vehicles does LOCKWOOD MOTORS Chevrolet and CDJR offer?

LOCKWOOD MOTORS offers new and used vehicles from Jeep, Chrysler, Dodge, Chevrolet, and Ram, including cars, trucks, and SUVs.

What are the operating hours of LOCKWOOD MOTORS Chevrolet and CDJR?

The dealership is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 7:30 AM to 4:00 PM, and closed on Sundays.