Apple Ford Apple Valley

Reviews

• KG

  kiara glanzer

  2 days ago
  5.0
  Staff were kind and easy to work with. We had discussed different buying and vehicle options prior to going to Apple Valley Ford in person and they were true to their word regarding what we had discussed. The facility was clean and accommodating. The overall process was smooth and the team worked efficiently so my family and I weren’t there all day. Kaeli is one of the best, most personable sales reps I’ve ever worked with!
• RK

  Ryan Kelly

  2 days ago
  5.0
  Apple Valley Ford has a good thing going. Their "No haggle" policy made finding the right vehicle super simple. The sales and financing team members (Eric and Joshua) were professional, knowledgeable, and had great senses of humor. I actually had fun buying my new truck. I would definitely recommend Apple Valley Ford for anyone looking for a clean and simple buying experience.
• CG

  Chad Griggs

  Nov 15, 2025
  1.0
  I have been very disappointed in my service since purchasing my 2025 F150. I’ve had a parking brake sensor light on since I bought the truck. I’ve taken it for service 3 times. All three times I had other small issues, but the parking brake sensor was never addressed. Somehow all three times they had a new reason as to why the didn’t even look at it. This was a the Shakopee location. Apple Valley seems like a more professional operation. I’ve bought many vehicles from Apple Autos before, not sure what the plan will be going forwards. Pretty disappointed.
• JB

  Jeremy Brake

  Nov 8, 2025
  3.0
  Honestly so far I love the ram 1500 I bought. I am a little upset/frustrated because I’m pretty sure it’s having torque converter issues. Which apparently the tech’s didn’t notice in their inspection? Feel like that’s something that should have been disclosed. Obviously I didn’t notice this during the test drive so I am ultimately to blame but would have been very helpful to be made aware of it from the get go. Non the less. Was an excellent experience having Tyler Forga as my salesman and cannot thank him enough for the help.
• CH

  Carol Hackett

  Nov 8, 2025
  2.0
  My daughter bought a used car (a Honda) from this dealer on August 4. It was a cash sale, no trade in, no extended warranty purchased. We found the car online and as it met her needs, the sale was very fast and straightforward. At the time of the purchase, Matt (salesperson) told us that the spare key fob was at another dealership and he would have it mailed to us. It is now more than 3 months later, and after several phone calls and text messages, she still does not have the spare key fob. There have been many assurances from Matt that he would follow up, but there is still no spare fob. Did every pretense of customer service end the moment the car was sold? Likely this was a very low profit sale (as car sales go). Has this justified complete lack of follow through?

Frequently Asked Questions About Apple Ford Apple Valley