Customers frequently praised the staff for being friendly, knowledgeable, and efficient, with many highlighting excellent service experiences.
Inconsistency
Several reviews noted issues with service consistency, including incomplete work and dissatisfaction with management, leading to a lack of trust in the service provided.
Pricing Concerns
Multiple customers expressed concerns about pricing, feeling that the costs were higher than expected, especially compared to competitors.
Customer Experience
While many customers reported positive interactions, some highlighted negative experiences with specific staff members, indicating a need for improved customer service training.
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Adrian Delgado
5 days ago
5.0
I just want to say this place is beyond great fast efficient professional extremely helpful knowledgeable me and my wife been going here for years today they went above and beyond for her , she had a head light out they took care of it and topped off her fluids great job guys and thank you for being in westbranch
IC
iva Craighton
Jan 5, 2026
5.0
Great, fast , thorough service, reasonably priced
TE
Tracy Edwards
Jan 3, 2026
5.0
I receive excellent service every time I come in. They are always professional and knowledgeable. They tell me exactly what they are doing and what they advise. I would recommend Performance Plus to everyone I know. Great quality awesome people.
JS
Jerri Smith
Dec 12, 2025
5.0
Friendly, knowledgeable, and efficient service tech.
MM
Megan
Dec 6, 2025
2.0
Multiple times I’ve been here they have not put my skid plate on right under my car and it was left dragging. There is a man at this location that does not respect or like woman. He has a man bun but didn’t get his name. He has laughed at me for the zip ties holding my skid plate on, that my friend had to put on to hold it up. I went back this time to get my oil changed and they were mad I told them to take the skid plate off because they haven’t put it on right in the past. I will not be going back to this establishment.
Frequently Asked Questions About Performance Plus Quick Oil Change
Do I need to make an appointment to get an oil change or any other service?
No. We are a first come, first serve, stay-in-your-car oil change & preventative maintenance service provider.
What comes with a full-service oil change?
We include the following with each oil change we offer:
Up to 5 quarts of premium motor oil
A new oil filter
Reset Oil Life Monitoring System
Complete chassis lubrication
Adjust tire pressure
Inspect wiper blades
Inspect lights and blinkers
Inspect engine air filter
Inspect Check cabin air filter
Inspect and add washer solvent
Inspect transmission fluid condition and level (add if necessary)
Inspect coolant/antifreeze condition and level (add if necessary)
Inspect power steering fluid condition and level (add if necessary)
Check front differential fluid condition and level (by request)
Check rear differential fluid condition and level (by request)
Check transfer case fluid condition and level (by request)
Inspect fuel filter
Inspect belt(s)
Do I need to make an appointment to get an oil change or other services at Performance Plus Quick Oil Change?
No, Performance Plus Quick Oil Change operates on a first come, first serve basis with stay-in-your-car service; no appointment is necessary.
What services are included in a full-service oil change at Performance Plus Quick Oil Change?
A full-service oil change includes up to 5 quarts of premium motor oil, a new oil filter, reset of the Oil Life Monitoring System, chassis lubrication, tire pressure adjustment, and multiple inspections and fluid top-ups including wiper blades, lights, engine air filter, cabin air filter, washer solvent, transmission fluid, coolant/antifreeze, power steering fluid, differentials, transfer case fluids, fuel filter, and belts.
What are the payment options available at Performance Plus Quick Oil Change?
They accept American Express, cash, check, Discover, MasterCard, and Visa for payment.
What are the operating hours of Performance Plus Quick Oil Change?
They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
What brands of motor oil and related products does Performance Plus Quick Oil Change use?
They use brands such as Quaker State, Pennzoil, True Brand, RainX, and Purolator for their products and services.
Where is Performance Plus Quick Oil Change located?
It is located at 2429 S M 76, West Branch, MI 48661, United States.
Are there any nearby places I can visit or use while waiting for service at Performance Plus Quick Oil Change?
Yes, nearby places include Bellacino's Pizza & Grinders for a meal, Dollar Tree for shopping, and Indian Village Mini Golf for recreation. These can be convenient spots to visit while your vehicle is being serviced.
Can I find automotive parts or additional repair services near Performance Plus Quick Oil Change?
Yes, nearby automotive-related businesses like Quaker State and ATC Auto and Truck Center offer parts and repair services, helpful if you need additional auto care or accessories.
Are there any lodging options near Performance Plus Quick Oil Change for travelers?
Yes, nearby lodging includes the Tri Terrace Motel and RV parks such as Loranger Pines RV Park and West Branch Secret Campground and RV Park, ideal for visitors needing accommodations.
How can I contact Performance Plus Quick Oil Change or find more information online?
You can call them at +1 989-345-0481, visit their website at https://performanceplusoil.com, follow their Instagram handle @performanceplusquicklubes, or visit their Facebook page at https://www.facebook.com/PerformancePlusOC.