Performance Plus Quick Oil Change

4.5
242 reviews

About

Oil Change Service Station

Location

Performance Plus Quick Oil Change
2429 S M 76, West Branch, MI
48661, United States

Hours

Reviews

4.5
242 reviews
5 stars
184
4 stars
30
3 stars
9
2 stars
3
1 star
16

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the staff for being friendly, knowledgeable, and efficient, with many highlighting excellent service experiences.

Inconsistency

Several reviews noted issues with service consistency, including incomplete work and dissatisfaction with management, leading to a lack of trust in the service provided.

Pricing Concerns

Multiple customers expressed concerns about pricing, feeling that the costs were higher than expected, especially compared to competitors.

Customer Experience

While many customers reported positive interactions, some highlighted negative experiences with specific staff members, indicating a need for improved customer service training.
  • AD
    Adrian Delgado
    5 days ago
    5.0
    I just want to say this place is beyond great fast efficient professional extremely helpful knowledgeable me and my wife been going here for years today they went above and beyond for her , she had a head light out they took care of it and topped off her fluids great job guys and thank you for being in westbranch
  • IC
    iva Craighton
    Jan 5, 2026
    5.0
    Great, fast , thorough service, reasonably priced
  • TE
    Tracy Edwards
    Jan 3, 2026
    5.0
    I receive excellent service every time I come in. They are always professional and knowledgeable. They tell me exactly what they are doing and what they advise. I would recommend Performance Plus to everyone I know. Great quality awesome people.
  • JS
    Jerri Smith
    Dec 12, 2025
    5.0
    Friendly, knowledgeable, and efficient service tech.
  • MM
    Megan
    Dec 6, 2025
    2.0
    Multiple times I’ve been here they have not put my skid plate on right under my car and it was left dragging. There is a man at this location that does not respect or like woman. He has a man bun but didn’t get his name. He has laughed at me for the zip ties holding my skid plate on, that my friend had to put on to hold it up. I went back this time to get my oil changed and they were mad I told them to take the skid plate off because they haven’t put it on right in the past. I will not be going back to this establishment.

Frequently Asked Questions About Performance Plus Quick Oil Change

Do I need to make an appointment to get an oil change or any other service?

No. We are a first come, first serve, stay-in-your-car oil change & preventative maintenance service provider.

What comes with a full-service oil change?

We include the following with each oil change we offer: Up to 5 quarts of premium motor oil A new oil filter Reset Oil Life Monitoring System Complete chassis lubrication Adjust tire pressure Inspect wiper blades Inspect lights and blinkers Inspect engine air filter Inspect Check cabin air filter Inspect and add washer solvent Inspect transmission fluid condition and level (add if necessary) Inspect coolant/antifreeze condition and level (add if necessary) Inspect power steering fluid condition and level (add if necessary) Check front differential fluid condition and level (by request) Check rear differential fluid condition and level (by request) Check transfer case fluid condition and level (by request) Inspect fuel filter Inspect belt(s)