Tuffy Tire & Auto Service Center

4.4
249 reviews
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Business Details

12331 31 Mile Road, Washington, MI
48095, United States
(586) 752-4514
https://www.tuffyromeo.com/

About

Auto Repair ShopOil Change Service StationTransmission ShopBrake Shop
We offer complete car care service from routine dealer recommended maintenance to complete diagnostics and full service auto repair. We know that our reputation is built "one customer at a time" and we appreciate your business. We offer comprehensive auto repair services designed to get you back on the road quickly and affordably. Our shop services domestic and imported cars, trucks and SUVs. We specialize in preventative maintenance services (oil change, tire rotation, etc.) and we have highly qualified technicians for muffler and brake services, exhaust systems, internal engine repair services, electronic services, transmission work, heating and cooling repair.

Details

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Location

Tuffy Tire & Auto Service Center
12331 31 Mile Road, Washington, MI
48095, United States

Hours

Reviews

4.4
249 reviews
5 stars
202
4 stars
11
3 stars
4
2 stars
9
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, noting excellent communication and responsiveness.

Efficiency

Many reviews highlighted the quick turnaround times for services, with several customers expressing satisfaction with being accommodated on short notice.

Pricing

Feedback indicated that while some customers found prices reasonable, others felt certain services were overpriced, particularly for minor repairs.

Quality of Work

Overall, customers reported a mix of satisfaction with the quality of repairs, though some expressed concerns about unresolved issues after service.

Trustworthiness

Several customers mentioned the importance of trust in their experiences, with many feeling that the staff was honest and did not push unnecessary repairs.
  • GV
    Grace Venet
    Nov 14, 2025
    3.0
    Their tire alignment was so badly done that my new tires went bald on the edges in 2 months time. They did replace the 2 front tires without charge and realigned it. It still didn't feel right so i took it to Belle Tire who confirmed the alignment was still incorrect and corrected it. Edit: To their credit today they saw this review and apologized and refunded me the cost of the new alignment. They also said they would investigate their equipment calibration and I really appreciate this.
  • JT
    James Tomeo
    Nov 8, 2025
    1.0
    One phone call is all I needed to know I have to stay as far away from this place as possible.
  • PL
    Pat Lilly
    Nov 8, 2025
    5.0
    Very happy with the service we got! Oil change with tire rotation and checked levels before we leafy for Florida! Very fair price.
  • SS
    Susan Steiner
    Nov 6, 2025
    5.0
    Everyone was very helpful. Affordable, prompt, professional experiences.
  • LL
    Linda Bostick (lin)
    Nov 5, 2025
    5.0
    I had a flat tire they told me to come right up I did it ended up taking an hour though I wish they would’ve told me that was going to take an hour to wait for them to fix my tire. I would rather have had an appointment and known that they could do it right away. I just had a slow leak in my tire
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Frequently Asked Questions About Tuffy Tire & Auto Service Center

What types of auto repair services does Tuffy Tire & Auto Service Center offer?

They offer complete car care including routine dealer recommended maintenance, diagnostics, and full service auto repair for domestic and imported cars, trucks, and SUVs.

Where is Tuffy Tire & Auto Service Center located?

It is located at 12331 31 Mile Road, Washington, MI 48095, United States.