My grandma took her car to here and had her abs light checked. She was told that the rear hub needed to be replaced. When they finished they put everything back on loose. Now her car has heavy clicking and is yanking her to the right. Don't go here they will scam you. 0/5 stars. Edit: removed a part of my review that i was misinformed about.
JJ
Jim Johnson
Oct 20, 2025
5.0
No nonsense or pretense here. Straight shooters, stand up service, and reasonably priced. My go-to place in TC for all my vehicle needs.
LB
Luke Baylie
Aug 24, 2025
1.0
If I could give 0 stars I would. These fools tell you you need work you don't need, charge you for it then don't do it. If they do your brakes be sure to check for new parts, good chance if you pay for calipers you'll only get pads. They left a wrench on the bleeder valve of a car recently. They did take the time to pop the dust cover back on. Can't really put the wrench on with the dust cover there. This caused the bleeder to open slightly. Seems like this could be a serious issue. I wish I could add a photo. Cheapest wrench I've ever seen, wan bang tools? What professional uses "wan bang" wrenches?
AA
Andrea Adams
May 29, 2025
5.0
Only shop I trust with my car. Honest, upfront, reliable, knowledgeable, friendly. John's the best. Just be sure to book your repair appointment a week or so out, they're always busy, and for good reason.
Frequently Asked Questions About Randy's Olde Towne Services
How many years of experience do you have?
Our team brings over 40 years of automotive repair expertise to serve our customers.
When was your business founded?
Randy's Olde Towne Service was established in 1985, serving the Grand Traverse Area for nearly four decades.
Do you offer free estimates?
We provide complimentary estimates via telephone for your convenience.
How do I know if my car’s air conditioning needs service or repair?
If your car's air conditioner isn’t blowing cold air, takes too long to cool, or makes strange noises, it may need servicing. Our experts can inspect the system, check for leaks, and recharge the refrigerant to restore proper cooling performance.
What are the signs of a failing alternator or starter?
Common signs of a failing alternator or starter include dimming lights, difficulty starting the engine, or a dashboard battery warning light. Our team can test your electrical system to check whether the problem is with the alternator, starter, or battery.
How can I tell if my radiator needs service?
If your vehicle is overheating, leaking coolant, or you notice a sweet smell under the hood, it may indicate issues with your radiator. Our team of professionals inspects for leaks, corrosion, and clogs to keep your cooling system running smoothly.
Why does my car pull to one side or feel bumpy when driving?
This issue could be caused by deteriorated suspension parts, misalignment, or uneven tire wear. Our team inspects your steering and suspension system to restore a smooth, controlled ride.
What are the benefits of a wheel alignment?
Proper wheel alignment helps your car drive straight, improves tire life, and enhances fuel efficiency. If your steering wheel veers to one side or your tires show uneven wear, it’s time for an alignment check.
How experienced is the team at Randy's Olde Towne Services?
Our team brings over 40 years of automotive repair expertise to serve our customers.
When was Randy's Olde Towne Services established?
Randy's Olde Towne Service was established in 1985, serving the Grand Traverse Area for nearly four decades.
Does Randy's Olde Towne Services offer free estimates?
We provide complimentary estimates via telephone for your convenience.
What signs indicate my car’s air conditioning needs repair?
If your car’s air conditioner isn’t blowing cold air, takes too long to cool, or makes strange noises, it may need servicing. Our experts can inspect the system, check for leaks, and recharge the refrigerant.
How can I tell if my alternator or starter is failing?
Common signs include dimming lights, difficulty starting the engine, or a dashboard battery warning light. We test your electrical system to identify issues with the alternator, starter, or battery.
What are the benefits of a wheel alignment?
Proper wheel alignment helps your car drive straight, improves tire life, and enhances fuel efficiency. If your steering wheel veers or tires wear unevenly, it’s time for an alignment check.
What are the business hours for Randy's Olde Towne Services?
We are open Monday through Friday from 7:30 AM to 6:00 PM and closed on Saturdays and Sundays.
What payment options does Randy's Olde Towne Services accept?
We accept AMERICANEXPRESS, ANDROIDPAY, APPLEPAY, CASH, CHECK, DISCOVER, MASTERCARD, SAMSUNGPAY, and VISA.
Are there any nearby convenience stores or gas stations near Randy's Olde Towne Services?
Yes, Holiday Stationstores, Holiday Gas Station, and Circle K are nearby convenience stores and gas stations that you can visit before or after your service appointment.
Where can I grab a quick meal near Randy's Olde Towne Services?
You can visit nearby Subway or McDonald's for a quick sandwich or fast food meal near our location.
What are some local entertainment or leisure spots near Randy's Olde Towne Services?
Nearby, you can enjoy Nocturnal Bloom Brewing, a brewery and distillery, or visit Traverse City Guitar Company for musical instruments and music lessons.