Jiffy Lube

4.8
395 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Shelby Township. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
45557 Hayes Road, Shelby Township, MI
48315, United States

Hours

Reviews

4.8
395 reviews
5 stars
356
4 stars
20
3 stars
5
2 stars
3
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, helpful, and professional, providing excellent customer service.

Efficiency

Many reviews highlight the quick service and efficiency of the staff, with several customers noting fast turnaround times for oil changes and other services.

Knowledgeable Staff

Customers appreciate the staff's knowledge and ability to explain vehicle needs without being pushy about additional services.

Cleanliness

The facility is frequently mentioned as clean and comfortable, contributing to a pleasant waiting experience.

Pricing Transparency

While many customers appreciate fair pricing, some expressed concerns about unexpected fees and the need for clearer communication regarding costs.
  • KG
    Krisanne G
    3 days ago
    5.0
    I brought my 2 vehicles in for oil changes and to prepare them for the winter. I was greeted with enthusiasm and politeness each time. The Customer Service Manager, Connor, was so polite, professional and friendly. He gave me a complete overview of my vehicles both good and bad, to help me better understand my vehicles. He had a smile on his face, cracked jokes the whole time he conversed with me, a very pleasant young man. The service was fantastic, all the guys and gals were very nice and fast.
  • TT
    Tee Dee (TaDaMaDa)
    6 days ago
    5.0
    Great experience. The guys were friendly and knowledgeable. Very quick service.
  • MJ
    Mary Jaye
    Nov 16, 2025
    4.0
    The employees were very courteous and the facility was very clean
  • DD
    Dan Doering
    Nov 15, 2025
    5.0
    Very professional treated very good for first time there will go back
  • SS
    Samantha
    Nov 1, 2025
    1.0
    I came in for an oil change. First, whoever I was dealing with did not go over pricing with me before service was started, which I came to realize during the service and was told it was 120$, I was baffled and asked for what? Because I’ve never paid more than 50$, he looked shocked as if he had no idea lower prices existed. It was also my fault for not asking about prices before hand, but still, to me as a customer service employee, that should be something they discuss when taking all your information, which again was weird because I’ve never been asked for my address, or anything else. But moving on, I didn’t have the 120$ , I did find a coupon, and paid around 90something afterwards. Ever since I have left, this light has come on and goes off when I start my car. But when I would go to my usual place, I have no issues. I’m very unhappy with this and as a single mother, I can’t afford to feel like I’m being screwed! I will NEVER go to this place again.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service