Royal Oak Ford

4.4
1551 reviews
Get DirectionsCallWebsite

Business Details

27550 Woodward Ave, Royal Oak, MI
48073-0909, United States
(248) 556-2679
https://www.royaloakfordsales.com/?utm_source=gbp&utm_medium=organic&utm_campaign=listing
GoogleFacebook

About

Ford Dealer
Royal Oak Ford proudly serves Michigan drivers with the Ford sales, service and financing they deserve. Schedule Ford service at our award-winning Ford dealership in Royal Oak, MI, or visit us for a test-drive of a new or used Ford.

Location

Royal Oak Ford
27550 Woodward Ave, Royal Oak, MI
48073-0909, United States

Hours

Reviews

4.4
1,551 reviews
5 stars
1,210
4 stars
130
3 stars
31
2 stars
30
1 star
150

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of sales staff, particularly Gage, Yaz, and Heather, highlighting their dedication to customer satisfaction.

Sales Experience

Several reviews noted a smooth and efficient car buying process, with many customers expressing satisfaction with the transparency and lack of pressure during negotiations.

Service Department Issues

Numerous complaints were made regarding the service department, particularly about long wait times, lack of communication, and dissatisfaction with repair costs.

Mixed Experiences

While many customers had positive experiences, there were significant complaints about dishonesty and lack of follow-through on commitments, particularly regarding vehicle registration and repairs.
  • TM
    Tricia Miller
    Dec 31, 2025
    5.0
    Gage was great had us in and out. My daughter was looking for a A certain car/color after her car was totaled. They did not have it at the dealership, but Gage went above and beyond to make sure he found it and to have it there. I look forward to working with Gage in the future. She is one happy lady!! Cheers to Gage/Royal Oak Ford no stress and great service to the new year!!!!
  • CC
    Chance
    Dec 29, 2025
    1.0
    Never in my life been disrespected by staff such as this place. Would never return my vehicle here.
  • KT
    kelly terrell
    Dec 29, 2025
    1.0
    Never buy a car from this dealership when you are in desperate need for a car. Bought a nice looking on the outside used car, however after about 6 months, the dashboard started to light up. Everything you can think of is lid up. I failed to get the carfax and Gage, didn't offer it either. If he did it would have shown me that the car was in a accident right before I bought it. To have this car fix would be very expensive. Just to have the car looked to see why the dashboard indicators are flashing is about $400. I'm pretty much stuck. ALWAYS ask for a carfax and if it seems too good or the salesperson is in a hurry to sell you the car double check everything. Its true what they say about used car salesperson. Shady. Posted for D. Euring.
  • CV
    Co Volkers
    Dec 21, 2025
    5.0
    Close to home and good service for our Ford Edge Love the Edge
  • SM
    Steve magnes
    Dec 12, 2025
    5.0
    Always have a great experience with Royal Oak Ford! They have always been very helpful in choosing my new leases. The Owner Eddie is a great Man as well as the Finance people and Steve Eby my sales person. It’s always a pleasure to visit there and doing business with them. Thank You all!
Read more reviews on Google

Frequently Asked Questions About Royal Oak Ford

What are the operating hours of Royal Oak Ford?

Royal Oak Ford is open Monday and Thursday from 9:00 AM to 8:00 PM, and Tuesday, Wednesday, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.

Where is Royal Oak Ford located?

Royal Oak Ford is located at 27550 Woodward Ave, Royal Oak, MI 48073-0909, USA.