Monro Auto Service and Tire Centers

4.3
434 reviews
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Business Details

6103 S. Westnedge Avenue, Portage, MI
49002, United States
(269) 323-0034
https://locations.monro.com/mi/portage/6103-s-westnedge-avenue

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
6103 S. Westnedge Avenue, Portage, MI
49002, United States

Hours

Reviews

4.3
434 reviews
5 stars
331
4 stars
29
3 stars
10
2 stars
12
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Chelsea and Rob for their exceptional service.

Pricing Issues

Several reviews highlighted concerns about overcharging and high prices for services, with some customers feeling taken advantage of, particularly regarding unnecessary repairs.

Service Quality

Mixed feedback on service quality; while some customers reported excellent repairs and quick service, others experienced delays, poor communication, and unresolved issues after service.

Trustworthiness

A significant number of reviews expressed distrust, with claims of dishonesty and feeling cheated, particularly among female customers who felt they were treated unfairly.
  • DK
    Dawn Kwas
    Jan 29, 2026
    1.0
    My 24 Year-old daughter went into the store to get new tires. She had an appointment at 11 AM and was told it would be done by 1 PM when she called at 4 PM. They hadn’t even started on it. The car wasn’t ready until 5:20 PM. She needed a new headlight bulbs and they charged her $310 for two bulbs. That is theft on a deep level. They are shysters and take advantage of young women who don’t know any better. I would not recommend this place to anybody. If you feel the need to go there, beware. they will rip you off!!!
  • MN
    Mark Nieuwenhuis
    Jan 28, 2026
    1.0
    Discount tire on stadium drive in Kalamazoo is the worst place to go. This is the second time I was treated with disrespect. They refused to fix my tire, and they also refused to put air in my tires. The\n People that work there are very disrespectful the\n Y lost a very good customer.
  • SC
    Stephen Champion
    Jan 9, 2026
    5.0
    Honestly one of the best if not the best shops in town...great communication and honesty. The manager Brian was very transparent. I would recommend to anybody!
  • SG
    Santo g
    Jan 7, 2026
    1.0
    Took my car in to get looked at for a coolant flush, took them 4 hours to tell me they couldn’t end up fixing it and then the next day my car doesn’t want to start at all. Also, when I took my car in I had an appt and they even sent me a confirmation text with the time of appt and when I arrived the guy at the reception said that it was scheduled for 7:30 am ( not true) so I had to come back in later. Overall just not a good experience and would definitely stay clear from coming here. Especially if you have a foreign car.
  • BS
    Beth Sipress
    Dec 9, 2025
    5.0
    Excellent service! Honest and helpful! Josh saved me money and kept me safe, I will be returning
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Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers in Portage offer?

Monro Auto Service and Tire Centers provides dealer-quality auto maintenance, vehicle inspections, installations, repairs, roadside assistance, towing services, check engine services, and specializes in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Where is Monro Auto Service and Tire Centers located?

It is located at 6103 S. Westnedge Avenue, Portage, MI 49002, USA.

Brand Certified Facts from Monro Auto Service and Tire Centers

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