Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Kalamazoo.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
204 reviews
5 stars
172
4 stars
9
3 stars
5
2 stars
4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional staff who provided excellent service without being pushy.
Efficiency
Many reviews highlighted the quick and efficient service, with customers often noting minimal wait times for oil changes and other services.
Pressure Tactics
Some customers expressed concerns about upselling tactics, feeling pressured to purchase additional services that were unnecessary.
Mixed Experiences
While many had positive experiences, a few customers reported issues with service quality, including damage to their vehicles and dissatisfaction with the handling of complaints.
Pricing Concerns
Several reviews mentioned that while the service was good, the prices were perceived as high, leading to mixed feelings about overall value.
- JBJason Brand1 day ago5.0Everyone was really cool, they came out to me when I first got there which was cool. Definitely recommend!
- JCJonathan ComaiDec 27, 20255.0I have to say, this place has always been great. We went for your typical oil change and knew we had some bulbs needing to be replaced. We decided to have the techs do there thing and avoid another car headache. In doing so our tail light was giving them some problems removing and was damaged. Minor frustration, but these guys all the way up to the top were fantastic. I thought it was going to be a big long headache but everyone made it so easy to resolve. We definitely recommend this place and will continue to frequent Gull road. Cheers crew 👍
- MBMorgan BrownDec 24, 20255.0Staff was friendly and honest with us. They didn't pressure us on upsells. Everyone was knowledgeable about the services. This location is the best Valvoline I've been to.
- CMceleste marquezDec 19, 20255.0I bring work veichles and my personal veichle to Valvoline. The first time I stopped by everyone was beyond friendly. I thought maybe it would be the only time that happened because a lot of customer service now a days is not the best. I decided to take the veichle(s) there again and once again had outstanding customer service. I've continued to use valvoline and they have not dissapointed. Great customer service, quick oil change along with anything else that may need service that they offer there. Thanks so much valvoline team.
- RDRandy DePouwDec 15, 20251.0I’ve been into cars my entire life; I’m 71 and really enjoyed the old muscle car days. I still change my own oil and maintain all filters, fluid levels along with wipers, lightbulbs, etc. Being as cold outside as it’s been here I decided to visit you for the second time since you opened this location. First trip it cost me approx. $75 which shocked me to the point of never returning. However you emailed me a $20 coupon so I decided to let you do again instead of waiting for warmer weather. My thought was it would probably be around $50, but to my surprise you increased the price to just over $100. Before the coupon. I know you have costs for building, insurance, overhead and etc., but this to me is absurd. I also didn’t like the pressure campaign on changing air, cabin filter, and windshield wipers which I changed the last time I changed oil; half the price you would charge. On a positive note I did enjoy hearing the presentation on other services you offer which I wasn’t aware of however it too was border line pressure tactics. Something I also appreciated was is professionalism of all your associates.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer in Kalamazoo?
Valvoline Instant Oil Change provides quick, easy, and trusted preventive vehicle maintenance, including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types.
Where is Valvoline Instant Oil Change located in Kalamazoo?
Valvoline Instant Oil Change is located at 5810 Gull Rd, Kalamazoo, MI 49048, USA.
What are the operating hours of Valvoline Instant Oil Change?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays 8:00 AM to 6:00 PM, and Sundays 9:00 AM to 5:00 PM. It is closed on major holidays like November 27 and December 25, 2025.
Do I need an appointment for services at Valvoline Instant Oil Change?
No, appointments are not required. You can walk in for your vehicle maintenance needs.
What payment methods does Valvoline Instant Oil Change accept?
They accept credit cards, debit cards, and mobile NFC payments for your convenience.
Can I stay in my car during the oil change at Valvoline Instant Oil Change?
Yes, the oil change service is designed to be completed in about 15 minutes while you stay in your car.
What nearby places can I visit while waiting at Valvoline Instant Oil Change?
Nearby, you can visit Beaner's Gourmet Coffee for a drink, enjoy seafood at Crafty Crab Kalamazoo, or get a quick bite at Arby's or Burger King, all within close proximity to 5810 Gull Rd.
Are there nearby banks or ATMs near Valvoline Instant Oil Change for financial needs?
Yes, Old National Bank, Fifth Third Bank, Consumers Credit Union, and multiple ATMs including Bank of America ATM and LibertyX Bitcoin ATM are nearby for your banking and financial service needs.
Where can I get my car washed or detailed near Valvoline Instant Oil Change?
Xtreme Clean Auto Wash is nearby, offering car wash and auto detailing services to keep your vehicle looking its best.
What other automotive services are available near Valvoline Instant Oil Change?
Discount Tire nearby offers tire dealer and repair services as well as automotive parts and accessories, complementing the maintenance services provided by Valvoline.