Business Details
About
Car WashAuto Detailing ServiceTommy's Express Car Wash
We are more than just an express car wash. Tommy's Express of Grand Rapids, MI believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- DebitAvailable
- Onsite servicesAvailable
Location
Tommy's Express® Car Wash
4095 Plainfield Ave. NE, Grand Rapids, MI
49525, United States
Hours
Reviews
4.2
751 reviews
5 stars
517
4 stars
82
3 stars
45
2 stars
34
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Cam, Hunter, and Ethan.
Wash Quality
Several reviews indicated dissatisfaction with the effectiveness of the car wash, noting that vehicles often left still dirty or wet, and some services did not meet expectations.
Pricing
Customers appreciated the reasonable pricing and value of the services, particularly during winter months.
Equipment Issues
There were complaints about equipment malfunctions, such as the plate reader and mat washer, leading to poor service experiences.
- TMTodd Vriesenga MicrocannerJan 3, 20265.0Their system is very easy. I bring my car here at least twice a week.
- JHJaKobe HamiltonJan 3, 20264.0Good when everything is running worth the subscription in the winter 🥶❄️
- JRJames RathbunDec 17, 20253.0I think they need to realign some of their brushes. I ran a truck through the car wash and there's places the brushes completely missed.
- JKJessica KitchenDec 16, 20252.0The plate reader didn't work, my car was still visibly dirty when I left. Maybe if the attendant didn't make us get so close together, the front and back of my vehicle would be touched by water.
- LNLaura NawaraDec 9, 20251.0I’m delighted that they honor our flag without using a light... I’m disappointed!! Even with their car wash service. They can’t even remove basic salt from your car, even after the second wash.
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Grand Rapids, MI?
Tommy's Express® Car Wash is open daily from 7:00 AM to 9:00 PM.
Where is Tommy's Express® Car Wash located in Grand Rapids?
It is located at 4095 Plainfield Ave. NE, Grand Rapids, MI 49525, USA.
What payment options does Tommy's Express® Car Wash accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Tommy's Express® Car Wash offer any membership programs?
Yes, they offer an unlimited membership program available through the TommyClub App.
What special car wash products and services does Tommy's Express® Car Wash provide?
They offer Rainbow Coat, Body Wax, Tommy Guard®, Red Hot Cleanser, Tire Shine, free vacuums, free mat washers, and an interior detailing kit.
How can I contact Tommy's Express® Car Wash via email or phone?
You can email them at mi23@teamtommys.com or call +1 616-256-0559.
Where can I download the Tommy's Express app for pricing and membership?
The app is available on the Apple App Store and Google Play Store; links are provided on their website.
What notable places are near Tommy's Express® Car Wash in Grand Rapids?
Nearby places include Comerica Bank, Firestone Complete Auto Care, Venom Motorsports, and the LibertyX Bitcoin ATM.
Are there automotive-related services near Tommy's Express® Car Wash?
Yes, nearby automotive-related services include K&M Dodge Collision Center, Motor Mile Used Cars, and Pfeiffer Collision auto body shop.
What convenient amenities can customers find near Tommy's Express® Car Wash?
Customers can visit nearby Speedway convenience stores and gas stations, Biggby Coffee cafes, and the Salvation Army Family Store.