Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Safelite AutoGlass
3682 Plainfield Avenue Northeast, Grand Rapids, MI
49525, United States
Hours
Reviews
4.5
245 reviews
5 stars
204
4 stars
7
3 stars3
2 stars3
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by technicians, highlighting their efficiency and helpfulness.
Scheduling Issues
Several reviews mentioned difficulties with scheduling and communication, particularly regarding appointment times and the inability to reach a live person for inquiries.
Quality of Work
While many customers were satisfied with the quality of the windshield replacements, there were notable complaints about improper installations and issues with calibration.
Convenience
Customers appreciated the convenience of mobile service and easy online scheduling, making the process straightforward and accessible.
Mixed Experiences
Feedback varied significantly, with some customers expressing high satisfaction while others reported serious issues, indicating inconsistency in service quality.
- JSJ S3 days ago5.0This shop knew that I wanted my car back clean and no debris left on the dashboard or in the center console and they made sure of that without me even having to ask them. In the past I've had other companies leave garbage behind these guys did a great job keeping my car clean and tidy while replacing the windshield.
- VVvmarine1v6 days ago3.0Safelite partners with USAA and I was forced to go through them. I explained times are tough. Is there anyway a million dollar corporation partnered with a billion dollar insurance company could help me with my deductible. Oh silly me, they don’t care about veterans THAT much.
- LVLaura VictoryNov 17, 20255.0They repaired windshield damage caused from truck gravel on x-way. I was a little nervous about the repairs because they warned me that the repair could cause Crack damage!! IT DID NOT. I felt they put effort into being careful, which kept it from being a MORE costly repair! THAT I CAN APPRECIATE!!
- RSRachel ScholzNov 9, 20255.0Dallas came out to my house and replaced my windshield. He was phenomenal!! Friendly, knowledgeable, and quick to get it done.
- SFShari FarrellNov 1, 20255.0Working with Safelite was so easy and rewarding. Our technician was great and there were many options for dates and times to schedule! We will definitely book again for any window or windshield concerns!
Frequently Asked Questions About Safelite AutoGlass
What are the business hours for Safelite AutoGlass in Grand Rapids?
Safelite AutoGlass in Grand Rapids is open every day from 8:00 AM to 5:00 PM.
Where is Safelite AutoGlass located?
Safelite AutoGlass is located at 3682 Plainfield Avenue Northeast, Grand Rapids, MI 49525, USA.
What services does Safelite AutoGlass offer?
Safelite AutoGlass offers windshield repair, auto glass shop services, auto repair, and auto body shop services among others.
Does Safelite AutoGlass require appointments for service?
Yes, Safelite AutoGlass requires appointments for their services.
What languages are supported at Safelite AutoGlass?
Safelite AutoGlass supports services in English and Spanish.
What payment methods are accepted at Safelite AutoGlass?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Is there a wheelchair accessible entrance at Safelite AutoGlass?
Yes, Safelite AutoGlass has a wheelchair accessible entrance for its customers.
Are online estimates available from Safelite AutoGlass?
Yes, Safelite AutoGlass offers online estimates for their services.
What nearby automotive repair shops are close to Safelite AutoGlass?
Nearby automotive repair shops include Henderson Glass, which provides additional options for auto repair services near Safelite AutoGlass.
Where can I find automotive parts and accessories near Safelite AutoGlass?
Discount Tire and The Good Stuff Fireworks nearby offer automotive parts and accessories, convenient for customers visiting Safelite AutoGlass.
Are there places nearby where I can grab a meal after visiting Safelite AutoGlass?
Yes, Wingstop, a chicken wings restaurant, is located nearby for a quick meal after your auto glass service.