Customers reported a mix of experiences with service quality, with some praising the professionalism and efficiency of the staff, while others noted issues with incomplete services and management attitudes.
Staff Attitude
Many reviews highlighted the friendliness and helpfulness of the staff, although some customers experienced rudeness from management.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that advertised rates were misleading and that they were charged more than expected for services.
Speed of Service
A significant number of reviews praised the quick turnaround time for oil changes, with many customers appreciating the efficiency of the service.
Customer Loyalty
Despite some negative experiences, many customers indicated a strong loyalty to the business, citing positive past experiences and a preference for returning.
SC
Sonjoy Chondo
Nov 4, 2025
1.0
11/04/2025 5:20 PM
Staff were rude and not welcoming.
Not coming back again.
SM
Stephanie Mier
Oct 2, 2025
2.0
Came in for a quick oil change and decided to give this place a try since it's local. Oil filter, air filter and all of the basics that would normally be checked with service were not and on the receipt stated "customer ok'd, I did not. Paid for 5 qt platinum service @ 119, with a $25 coupon but ended getting charged 2 types of service fees and paying $110 out the door. Customer service was a 2/5 and only giving it a 2 because of of the workers had the decency of being welcoming where as the others made it feel like you were a nuisance to be coming in the their establishment. I will continue going out of town.
MP
Madison Parfrey
Sep 28, 2025
1.0
If I could have rated negative stars I would :/ the crew great. The management TERRIBLE, rude to there workers for no reason and very unprofessional don’t go! Treat your people either with respect or don’t be in management.
JA
John Arsenault
Aug 23, 2025
5.0
Excellent service. Fast and very professional.
MD
Michael Davis
Aug 7, 2025
5.0
I just took my RAM truck here for the first time and I am very pleased with the level of service, knowledge of the staff, and all of them were very friendly and accommodating. Would highly recommend this location for an oil change.
Frequently Asked Questions About Performance Plus Quick Oil Change
Do I need to make an appointment to get an oil change or any other service?
No. We are a first come, first serve, stay-in-your-car oil change & preventative maintenance service provider.
What comes with a full-service oil change?
We include the following with each oil change we offer:
Up to 5 quarts of premium motor oil
A new oil filter
Reset Oil Life Monitoring System
Complete chassis lubrication
Adjust tire pressure
Inspect wiper blades
Inspect lights and blinkers
Inspect engine air filter
Inspect Check cabin air filter
Inspect and add washer solvent
Inspect transmission fluid condition and level (add if necessary)
Inspect coolant/antifreeze condition and level (add if necessary)
Inspect power steering fluid condition and level (add if necessary)
Check front differential fluid condition and level (by request)
Check rear differential fluid condition and level (by request)
Check transfer case fluid condition and level (by request)
Inspect fuel filter
Inspect belt(s)
Do I need to make an appointment for an oil change or other services at Performance Plus Quick Oil Change?
No, Performance Plus Quick Oil Change operates on a first come, first serve basis with stay-in-your-car service, so no appointment is necessary.
What services are included with a full-service oil change at Performance Plus Quick Oil Change?
A full-service oil change includes up to 5 quarts of premium motor oil, a new oil filter, system resets and lubrication, tire pressure adjustment, and inspections of wiper blades, lights, engine air filter, cabin air filter, fluids, belts, and fuel filter.
What are the operating hours of Performance Plus Quick Oil Change?
The service is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Which payment methods does Performance Plus Quick Oil Change accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What brands of products does Performance Plus Quick Oil Change use?
They use products from Quaker State, Pennzoil, True Brand, RainX, and Purolator.
What types of automotive services are offered at Performance Plus Quick Oil Change?
Services include oil changes, filter replacements, fluid replacements, wiper blade replacement, light bulb installation, serpentine belt replacement, PCV replacement, and more.
Are there any dining options near Performance Plus Quick Oil Change for customers to visit?
Yes, nearby restaurants include KFC and Taco Bell, offering convenient fast food choices before or after your service.
What nearby automotive and fuel services are available near Performance Plus Quick Oil Change?
Mobil gas station offering fuel and auto detailing services, and Ferrellgas, a local gas station and industrial equipment provider, are close by for customer convenience.
Are there any healthcare facilities near Performance Plus Quick Oil Change?
Nearby healthcare facilities include MyMichigan Urgent Care Gladwin, MyMichigan Health Park Gladwin hospital, and clinics such as Gladwin Family Chiropractic and Patt Chiropractic.
Can customers combine a vehicle service visit with other activities nearby?
Yes, customers can visit the Gladwin Sports Complex for sports and activities or stop by BIGGBY COFFEE for a coffee break after their vehicle service.