Item was shipped quickly and was exactly as described. Worked perfectly for my application.
CM
caleb madden
Dec 27, 2025
5.0
Customer service is solid. One component of my kit was incorrect. 5 minutes on the phone. They had the right one to my door in 5 days. Purchased titanium kit all components seem very nice. Tech support was happy to help. Tho advice was questionable. Remember ball joints do not have a break in period if they are tight you need to adjust something. I’ll order parts again from these guys.
RB
Rocky Balboa
Dec 27, 2025
5.0
Quality parts reasonably priced and arrived on time.
Frequently Asked Questions About American Undercar
How quick are you expected shipping times?
Our shipping is notably efficient. Many customers report receiving their products earlier than anticipated. We utilize standard ground shipping for all orders. Orders placed before 11 a.m. EST on business days typically ship the same day. Please note that international and Canadian orders may incur additional shipping charges and customs fees beyond our control, potentially resulting in longer delivery times. Similarly, orders to Alaska and Hawaii may face additional charges and extended shipping periods. For expedited shipping options, please contact our customer service center at 989-235-1427 for rates and details.
How do you calculate taxes?
As per legal requirements, we apply sales tax to purchases made within the state of Michigan. All transactions occurring outside of Michigan are exempt from our tax charges.
How do I make a warranty claim?
In the event of a part failure, please contact us directly. We will dispatch a replacement part to you first. Once you've completed the installation of the new part, you can then return the faulty component to us.
What do I do if I run into a problem, question, or concern?
For any issues, inquiries, or concerns, please don't hesitate to reach out to us via phone or email. Our team is dedicated to providing assistance. You can contact us at info@americanundercar.com.
What types of products does American Undercar offer?
American Undercar specializes in steering and suspension kits available for nationwide online ordering.
What are the business hours of American Undercar?
American Undercar is open Monday through Friday from 9:00 AM to 5:00 PM Eastern Time and closed on weekends.
How can I contact American Undercar for support or inquiries?
You can reach American Undercar by email at info@americanundercar.com or by phone at +1 866-334-1285 or +1 989-235-1427.
What payment methods does American Undercar accept?
American Undercar accepts American Express, Discover, MasterCard, PayPal, and Visa for payments.
Does American Undercar apply sales tax to purchases?
Sales tax is applied only to purchases within the state of Michigan; out-of-state transactions are exempt.
How quickly does American Undercar ship orders?
Orders placed before 11 a.m. EST on business days usually ship the same day via standard ground shipping, with many customers receiving products earlier than expected.
How do I make a warranty claim with American Undercar?
Contact American Undercar directly to receive a replacement part first. After installing it, return the faulty part to them.
Are appointments required to visit American Undercar?
No, American Undercar does not require appointments for visits.
What nearby automotive services and dealerships are close to American Undercar?
Nearby automotive services include American Undercar Inc. (automotive repair and parts), Discount Tire & Battery (tire dealer and repair), and American Undercar Inc. car dealership, which can assist customers with related vehicle services.
What other local businesses might be of interest to customers visiting American Undercar in Crystal, MI?
Customers may also visit GLSI Golf Cart Rentals for golf carts, Michigan Bulldogges Olde English Bulldogges for pet services, and The Living Word Bible Church for religious services nearby.