Business Details
About
Auto Repair ShopAuto Air Conditioning ServiceBrake ShopCar Inspection Station
Japanese Auto Professional Service Ltd provides maintenance and repair services for Japanese import vehicles in Ann Arbor, MI, and the surrounding areas.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- RestroomAvailable
Location
Japanese Auto Professional Service, Ltd.
563 S. Main St, Ann Arbor, MI
48104, United States
Hours
Reviews
4.7
180 reviews
5 stars
162
4 stars
6
3 stars2
2 stars
4
1 star
6
What are people saying?
AI-generated from recent customer reviews
Honesty
Customers frequently praised the business for its honesty and transparency regarding necessary repairs, often highlighting that they were not pressured into unnecessary services.
Customer Service
Many reviews noted the friendly and helpful nature of the staff, with particular mention of their willingness to explain repairs and provide thorough service.
Affordability
Numerous customers appreciated the reasonable pricing compared to dealerships, often reporting significant savings on repairs.
Efficiency
The shop was frequently commended for quick turnaround times and efficient service, with many customers expressing satisfaction with the speed of repairs.
Communication Issues
Some reviews pointed out inconsistent communication, particularly regarding wait times and scheduling, indicating room for improvement in this area.
- JBJames BlackburnDec 21, 20255.0Looking forward to being a customer
- SKSusan KarpDec 19, 20255.0Honest and practical advise. Good work, done promptly.
- EDEmma DoederleinDec 11, 20255.0So glad I brought my Subaru here! Dave was super helpful with getting my car fixed up fast. They do honest work! This will be my new go-to place in Ann Arbor.
- EPEric PointerNov 12, 20255.0In Ann Arbor this little shop is where you'll find timely, honest Japanese automotive repairs. If they cannot do something, they'll let you know upfront and forthright. For example, they don't do tire repairs or replacement so they referred me to someone, Firestone in downtown Ann Arbor near Huron street.
- LNLillian NguyenOct 9, 20255.0Fantastic service! Needed a last minute drop-off to address a concerning issue before heading out on the road for a long drive that same day. Dave was super helpful and took the time to explain everything without it feeling intimidating. Quick, thorough, and great location if you’re around central campus. Folks seem happy to be there, so it looks like their workers and customers (and their cars) are very well cared for.
Frequently Asked Questions About Japanese Auto Professional Service, Ltd.
How often should I service my car?
At Japanese Auto Professional Service, Ltd, we advise most drivers to change their car's oil and oil filter every 5,000 miles or once a year, whichever occurs first. During this service, we perform a thorough inspection and provide recommendations for any additional maintenance your vehicle may require.
What does the "maint req" light on my dash indicate?
The "maint req" light is an indicator that your vehicle is due for its recommended oil change service.
What does the "check engine" light on my dash mean?
The "check engine" light, typically appearing as a yellow engine symbol, indicates that your vehicle's engine computer has detected a potential issue affecting emission performance. If your engine is operating normally, you can schedule an appointment at your convenience. However, if the engine is running poorly or the light is flashing, we recommend bringing your vehicle in for immediate inspection.
My car makes a grinding noise that gets worse when braking. What does this mean?
A grinding noise that intensifies during braking is often an indication that your brake components are worn and require servicing in the near future.
My vehicle makes a humming sound when moving, which gets louder with speed. What's causing this?
A humming sound that increases with speed is frequently associated with a failing wheel bearing. While your vehicle is generally safe to operate, we recommend scheduling a diagnostic appointment at your earliest convenience.
A red light that looks like a battery came on my dash. Do I need a new battery?
The battery-shaped red light typically indicates an issue with the battery charging system, rather than the battery itself. This problem can potentially prevent your vehicle from starting. We advise contacting us promptly to schedule a diagnostic appointment.
My car sounds louder than normal and makes a roaring noise that worsens with speed. What's causing that?
An unusually loud roaring noise that increases with speed often suggests the need for exhaust system repairs. As the exhaust system comprises multiple components, a professional inspection is necessary to accurately identify which parts require replacement.
My vehicle feels bouncy and sounds clunky on rough roads. What's up?
The symptoms you describe are commonly associated with suspension system issues. Given that the suspension system includes various components such as shocks, struts, control arms, ball joints, and anti-sway bars, a comprehensive inspection is required to accurately diagnose the specific problem.
Does my car need a tune-up?
Modern vehicles typically have extended service intervals and don't require frequent tune-ups. We recommend consulting your owner's manual for your vehicle's specific maintenance schedule. Our technicians are always available to inspect your vehicle and provide expert advice on any necessary maintenance procedures.
How often should I get my car serviced at Japanese Auto Professional Service, Ltd.?
We recommend changing your car's oil and oil filter every 5,000 miles or once a year, whichever comes first, along with a thorough inspection during the service.
What does the "maint req" light on my dashboard indicate?
The "maint req" light signals that your vehicle is due for its recommended oil change service.
What should I do if the "check engine" light comes on?
The "check engine" light indicates a potential emission-related issue. If your engine runs normally, you can schedule an appointment; if the light flashes or engine runs poorly, bring your vehicle in for immediate inspection.
What causes a grinding noise that worsens when braking?
A grinding noise during braking usually means your brake components are worn and need servicing soon.
Why does my car make a humming sound that gets louder with speed?
A humming noise increasing with speed often indicates a failing wheel bearing; it's safe to drive but schedule a diagnostic appointment soon.
The battery light is red and shaped like a battery. Do I need a new battery?
This red battery light indicates an issue with the charging system, not necessarily the battery itself. It's best to schedule a diagnostic appointment promptly.
What does a loud roaring noise from my car mean?
A loud roaring noise that increases with speed suggests exhaust system repairs are needed; professional inspection is necessary to determine specific parts to replace.
My vehicle feels bouncy and clunky on rough roads. What could be wrong?
These symptoms commonly relate to suspension system issues; a thorough inspection is needed to pinpoint the exact problem.
Does my Japanese import vehicle need frequent tune-ups?
Modern vehicles have extended service intervals and usually don't require frequent tune-ups. Consult your owner's manual or ask our technicians for maintenance advice.
What nearby places can I visit before or after my appointment at Japanese Auto Professional Service, Ltd.?
You can visit the Jim Toy Community Center for community events, grab a meal at Union Rec or Washtenaw Dairy ice cream shop, or explore The Yard real estate landmark nearby, all within a short distance of our location.