Overall, customers praised the friendly and professional service, with many highlighting the helpfulness of staff and the transparency in communication.
Service Efficiency
Many reviews noted quick service times and efficient handling of appointments, with several customers appreciating the timely updates and completion of work.
Quality of Work
While most customers were satisfied with the quality of service, some expressed concerns about incomplete work or issues arising after service, indicating a need for improved attention to detail.
Pricing Concerns
Several customers mentioned high labor rates and additional charges, leading to mixed feelings about the value of services provided.
Sales Experience
Customers reported positive experiences during vehicle purchases, with sales staff being described as knowledgeable and not pushy.
ST
Stacey Tormollan
Nov 14, 2025
5.0
Had vehicle in for oil change and putting on snow tires. While performing this service they noticed significant wear on all brake pads and rotors. They notified me and were able to schedule service 2 days later
PR
Peter Roy
Nov 8, 2025
2.0
Professional and courteous service but communication breakdown. Technician diagnosed a problem that actually was not a problem. Simply went into settings and turned on the alarm that we chose to turn off due to intermittent false alarm signals. Will discuss more with service. Otherwise these guys normally get 5 stars
JL
Jon Laitin
Nov 1, 2025
1.0
Left standing in front of service desk for 10- plus minutes while 2 employees talked on phone and focused on computer screen. I finally interrupted one of them to inquire about a 2025 Chevy Equinox EV tire recall. He said he never heard of one. It took another few minutes for them to acknowledge that in fact there was one. Had to see a third employee followed by a technician who went outside to see my vehicle. All together more than 30 minutes to learn my tires were in fact not recalled. Can’t wait to see what happens when I return for my free tire rotation.
GD
GENE DYER
Nov 1, 2025
5.0
Excellant customer service. Got me in that day. Kept me well informed and love having the video to review. Very tramsparent. Waiting room was very clean comfortable and galley was well stocked. Kinda.pricey on labor rate but it really is worth it.
Everyone was extreamely professional and well organized.
JF
Jeni Foster
Oct 28, 2025
3.0
Edit: I was refunded for the oil pan. Thank you!
While I am happy with the service, I was not made aware of a common problem with the vehicle. My first oil change cost over $400 because of an oil pan issue. Now, I have to purchase a plug every time my oil is changed. The issue is a known one, so Central Maine Motors should've checked for the issue, corrected it, and then sold me the vehicle OR they should've made me aware of the problem before I purchased it so I could've decided whether I wanted to purchase it. I should get my $400 back or at least a portion of it OR a free plug each oil change since I will need to purchase one every time my oil is changed.
Frequently Asked Questions About Central Maine Chevrolet
What are the operating hours of Central Maine Chevrolet?
Central Maine Chevrolet is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Where is Central Maine Chevrolet located?
The dealership is located at 420 Kennedy Memorial Dr, Waterville, ME 04901, USA.
Does Central Maine Chevrolet provide vehicle repair and maintenance services?
Yes, Central Maine Chevrolet offers vehicle service and repair including oil changes.
Can I purchase both new and used cars at Central Maine Chevrolet?
Yes, the dealership sells both new and used Chevrolet and Buick vehicles.
What payment methods does Central Maine Chevrolet accept?
They accept both credit and debit card payments.
Does Central Maine Chevrolet offer car rental services?
Yes, car rental services are available at Central Maine Chevrolet.
What nearby automotive services are available near Central Maine Chevrolet?
Nearby automotive services include Central Maine Motors Chevrolet Buick, Central Maine Toyota, Central Maine Motors Auto Group, and the Central Maine Motors Auto Group Collision Center for repairs, used car sales, and parts.
Are there nearby places to charge an electric vehicle close to Central Maine Chevrolet?
Yes, the ChargePoint Charging Station is nearby for convenient electric vehicle charging.
What dining options are available near Central Maine Chevrolet?
Nearby dining options include Pizza Hut, Pad Thai Too, Taco Bell, Hibachi Supreme Buffet, Dunkin', McDonald's, Subway, and KFC.
Are there nearby hotels or accommodations near Central Maine Chevrolet?
Yes, nearby accommodations include Budget Host Airport Inn, Hampton by Hilton, and Hampton Inn Waterville.