I had excellent service review with my visit. I was kept informed about the status of my vehicle. The my service advisor was on top of it
KM
Khadijah Martin
Apr 11, 2025
1.0
My experience with Service Advisor Maiya Harrod was incredibly disappointing and unprofessional. My husband dropped off my vehicle this morning for a scheduled 10:00 a.m. appointment, only to be told by Maiya that our appointment was actually at 9:15 a.m. – which is absolutely incorrect. When my husband called to confirm the appointment time with me, I could clearly hear her in the background speaking with an attitude, saying, “I said okay. I’m already checking you in,” in a dismissive and nasty tone.
To make matters worse, when it was time to pick up my vehicle, I received a call where the person on the line, who never identified herself or where she was calling from, simply said, “your vehicle is ready,” and hung up. No greeting, no courtesy, no professionalism.
Maiya clearly lacks basic customer service skills and could benefit from serious training. With this type of treatment, I will not be extending my warranty and will take my vehicle elsewhere for service moving forward. A bad attitude like hers reflects poorly on your entire dealership and will continue to drive loyal customers away.
FF
F
Apr 9, 2025
1.0
Terrible customer service. Maiya needs to be fired (or is in need of serious retraining). She is horrible at her job.
AP
Alma Polk
Apr 12, 2022
5.0
Always on time. Do a wonderful job. The man who washes my car is awesome.
Frequently Asked Questions About Sheehy Hyundai of Waldorf Service & Parts Department
What are the operating hours of Sheehy Hyundai of Waldorf Service & Parts Department on weekdays?
The service and parts department is open Monday through Friday from 7:00 AM to 6:00 PM.
Is Sheehy Hyundai of Waldorf Service & Parts Department open on Sundays?
No, the department is closed on Sundays.
What is the address of Sheehy Hyundai of Waldorf Service & Parts Department?
The department is located at 2910 Crain Highway, Waldorf, MD 20601, USA.
What services can I expect at Sheehy Hyundai of Waldorf Service & Parts Department?
They offer automotive repair and parts services for Hyundai vehicles.
How can I contact Sheehy Hyundai of Waldorf Service & Parts Department?
You can call them at +1 301-965-1284.
Where can I find more information about the services offered by Sheehy Hyundai of Waldorf?
Visit their service department webpage at https://www.sheehyhyundaiwaldorf.com/service-and-parts-waldorf-md?utm_source=extnet&utm_medium=yext for details.
Are there other automotive service options near Sheehy Hyundai of Waldorf Service & Parts Department?
Yes, nearby options include On Call Auto for automotive repair and detailing, and Sheehy Nissan of Waldorf which also offers automotive repair and oil change services.
Where can I refuel or grab convenience items near Sheehy Hyundai of Waldorf?
Sunoco gas station nearby offers fuel, pharmacy, and convenience store items, and 7-Eleven is also close for snacks and drinks.
What dining options are available near Sheehy Hyundai of Waldorf Service & Parts Department?
Nearby food options include BurnBox Pizza for pizza, Dunkin' for donuts and coffee, and Firehouse Subs for sandwiches.
Can I find medical and dental services near Sheehy Hyundai of Waldorf?
Yes, nearby medical services include Pediatric Partners and Dr. Nalin Mathur, and dental care is available at King Michael a DDS and Waldorf Periodontics and Implants.