J & L Towing and Recovery

2.4
261 reviews

About

Towing Service Station
Proudly providing residential and commercial towing services and recovery to the residents of Prince George’s County since 2004. -Towing Services -Roadside Assistance -Snow Emergency Towing -Tire Changes -Jump Starts/Battery Service -Retrieve Keys Locked In Your Car -Fuel Delivery -Accident Recovery & Equipment Transport -Parking Control Services & More… Towing Services Are you involved in an accident and need help? Are you experiencing car troubles and need a tow? Maybe you're stranded and looking for roadside assistance to get your car towed to a repair shop? J & L Towing and Recovery Can Help! As Prince George’s County’s Premiere towing services provider, we pride ourselves by helping you with the prompt, professional, roadside assistance service you deserve! We specialize in providing true 24 hour personalized service. Your call will be answered by a qualified, trained staff member to assess your needs and quickly dispatch a tow truck to your location. Within minutes one of our professional, uniformed tow truck operators will be on their way with help. Call Now 301.574.0065 Roadside Assistance Stuck on the side of the road and need assistance? Whether you’ve picked up a nail and need a tire change, or you’ve ran out of gas, we can help. Give us a call and we’ll be on our way to quickly provide a remedy to whatever curveball life has thrown your way. Your time is valuable, which means that waiting roadside for a solution to fall in your lap is not an option. With J & L Towing and Recovery there’s no need to wait. Just give us a call and we’ll be there to change your tire, unlock your car, bring you a couple gallons of gas, or jump start your battery. Take back your time! Our friendly staff will send the roadside assistance you need at an affordable rate. Call Now 301.574.0065 Private Parking Management Trespass Towing Private Parking Signs Do you own or manage a private parking lot, restaurant, apartment building, or retail location? Do you have problems with abandoned vehicles, fire lane violations, vehicles left for sale, or cars parked in spots assigned to others? It’s hard to place a dollar amount on what private property violations are costing you. In terms of decreased property values, lost sales, dissatisfied tenants, and the time involved dealing with it all, it can be a headache that could potentially cost you thousands of dollars per year. We understand the many faceted details of private parking management can be an overwhelming process. From start to finish, we take care of everything for you. Call Now 301.574.0065 The snow is going to fly again. Be prepared for winter driving. Unfortunately you can’t control Mother Nature, and when she unleashes a fury that results in weather that’s impassable, you need to have a plan B. We’ll be there to help you out of any situation you may encounter. Like way too much snow! When you find yourself in a sticky situation, like in a ditch, or down an embankment, contact us! We’re prepared to handle the roughest conditions winter has to offer and snow is no exception. For Snow Emergency Towing Services Call: 301.574.0065 When the snow flies, you know who to call J & L Towing And Recovery Towing & Roadside Assistance Services. We have extensive experience and take great care of our customers when they are in need of towing and roadside assistance. When you need Roadside Assistance you don't want to wait 30 minutes, 45 minutes, or an hour or more, to receive help. Unfortunately, with many insurance plans this is the case. Call us and you will speak directly to a local, knowledgable dispatcher who is empathetic to your needs. They will take the time to understand your issue and send out a competent and courteous tow truck operator to provide a solution! We'll provide whatever towing or roadside assistance you need, and provide you with a receipt, which you can then submit to your insurance company for reimbursement. How simple is that ? Don't wait in line for roadside assistance to arrive, pick up the phone and call us: 301-574-0065!

Location

J & L Towing and Recovery
8225 Grey Eagle Dr., Upper Marlboro, MD
20772, United States

Hours

Reviews

2.4
261 reviews
5 stars
74
4 stars
11
3 stars
6
2 stars
13
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive.

Predatory Practices

Many customers accused the company of predatory towing practices, often towing vehicles without clear justification or warning.

High Fees

Customers frequently mentioned exorbitant fees for towing and retrieval, with many feeling the charges were unjustified.

Professionalism

Several reviews noted a lack of professionalism among staff, including unresponsiveness and inadequate communication.

Mixed Experiences

While many had negative experiences, a few customers praised individual employees for their helpfulness and professionalism.
  • EB
    Erneisha Bailey
    1 day ago
    1.0
    This is literally the worse towing company. They never come when called and they are extremely rude.
  • GR
    Gynda Rocher
    Oct 3, 2025
    5.0
    Amazing response. These guys helped in everything I needed. Appreciate you all keep up the good work!!!
  • LD
    Lela Denise
    Sep 29, 2025
    1.0
    Services received? Absolutely none. The hold the contract to my development and have towed, maintenance folks, house keepers and anyone parked 1 cm off their pad but abandoned vehicles that residents call about remain for months. Seem like the only willing to work where they think there is a collectible.
  • DD
    Dale Donnells
    Sep 13, 2025
    1.0
    I was in the Jamaican eatery picking up door dash and the driver was waiting for me to get out of my car to hook it up then I came out and aided what I had done wrong he said I left the shopping center and the gentleman proceeded to charge me 183 dollars to drop my car the legal amount is 50 dollars for a drop fee they then told me I had left the shopping center property which I never did because I was picking up door dash I can’t believe this company is trying to scam people because most people don’t know the tow laws they need to be reviewed by the better business bureau they said they are issuing me a refund but I never should of been charged 183 dollars they are a predator company and they prey on people they think don’t know the laws they will get what’s coming to them sooner or later
  • WF
    Winston Foster
    Aug 30, 2025
    5.0
    Most people go to a tow company pissed off at the situation not the person. The guy did his job even told me how to prevent it was very respectful and got my car back no damage no items missing. Im happy. Greatbservice i hope i dont come back lol

Frequently Asked Questions About J & L Towing and Recovery

What services does J & L Towing and Recovery offer?

J & L Towing and Recovery offers towing services, roadside assistance including tire changes, jump starts, fuel delivery, accident recovery, parking control, and more in Prince George's County, MD.

What are the operating hours of J & L Towing and Recovery?

J & L Towing and Recovery operates 24 hours a day, 7 days a week, with office hours Monday to Friday from 9:00 AM to 6:00 PM, and Saturday & Sunday from 8:00 AM to 12:00 PM.