Enterprise Rent-A-Car

Reviews

• AC

  Albert Del Castillo

  Oct 31, 2025
  5.0
  The clerks in the front did a phenomenal job at getting my vehicle ready and paperwork situated! Even after returning the vehicle back, they made sure it was a seamless process! I would definitely recommend going back again!
• BA

  Boomjack2003 Army

  Sep 4, 2025
  1.0
  Lots of issues, rentals are filthy inside and out even with a car wash across the street. $1000 rental and there are clothes still inside from previous renters. GM did call and gave a 50% refund a week after I called corporate. Rented a pickup truck a few weeks later. Went to pick it up, they don't have it. Pushed rental back a week. Go again to get rental next week after I called the day before to confirm they had a truck and was told yes. Get a call a half hour before pickup and told they don't have a truck. I push the rental back a third week. Called corporate 3 times and was told the district manager would reach out immediately, I still have never heard from her. On the 3rd attempt they finally have the truck. Sign my paperwork, pull off the lot and at the stop sign about 100 feet away, I notice the truck is idling extremely high. Get back to my house about 2 miles away and scroll thru the system checks and warnings and the transmission warning is on. I used the truck to make about 5 runs to the dump and returned it. I didn't want anything for free, I just wanted an apology about all the issues. Enterprise has gone down hill big time. Renters beware.
• MG

  Mat Gutierrez

  Aug 2, 2025
  4.0
  Called and made a reservation with what I assume is the call center and was told it was available. Received a phone call 5 minutes later from the location and was told it was not available but they were willing to make accommodations. Employee was friendy and did a great job.
• LF

  Liz Filter

  Jul 21, 2025
  5.0
  Recently I had a last minute rental car need when my personal vehicle unexpectedly broke down. I got the best service from Enterprise employee JayShawn, made all the more impressive when I discovered he was a trainee. He was holding down the fort by himself on a crazy Friday afternoon, with people dropping off cars or picking up, the phone ringing off the hook. He juggled everything effortlessly, never got rattled, and had me on the road with no delay. I'm so impressed!
• AF

  Ann F

  Jun 28, 2025
  5.0
  Great experience with Jason and his team. They went out of their way to get the vehicle we needed. Also impressed with how new, clean and loaded with features the rental vehicles are. Good job!

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