Business Details
About
Towing Service StationTruck Rental Agency
A New Name: The Same Great Service
Hensler's Towing & Recovery, a family-owned business serving Pocomoke City, MD and surrounding areas since 1983, is now owned and operated by Automotive Services of Delmarva. Our mission is to continue providing unparalleled service that the community has come to expect from Hensler's Towing & Recovery.
With a commitment to excellence and customer satisfaction, we aim to be the go-to towing company of the Delmarva area.
Details
- Onsite servicesAvailable
- On-site parkingAvailable
Location
Automotive Services of Delmarva Hensler's Towing & Recovery
1527 Ocean Highway, Pocomoke City, MD
21851, United States
Hours
Reviews
3.8
49 reviews
5 stars
32
4 stars
3
3 stars
1
2 stars0
1 star
13
- BPBreelynn PickerellSep 22, 20245.0fast service, everyone is friendly and reasonable pricing!!
- CWCheryl WMay 29, 20245.0Amazing customer service. Shawn was so helpful and went out of his way to make sure we were taken care of after breaking down. Thank you!!
- LALetters AndnumbersApr 17, 20245.0Tow came faster than expected and driver was very nice!
- JPJohn PippinAug 3, 20225.0Kind and courteous employees that knows what they're doing. Fair prices. Would use their services again.
Frequently Asked Questions About Automotive Services of Delmarva Hensler's Towing & Recovery
Do I need to be present during the process?
In most cases, it is not necessary for the vehicle owner to be present during the towing process. Hoever, it is advisable to remove any personal belongings from the vehicle before it is towed.
How much does it cost?
The cost of towing can vary depending on factors such as the distance to be towed, the type of vehicle, and any additional services required. It is best to contact a towing service directly to obtain an accurate quote.
Can any vehicle be towed?
Most vehicles can be towed, including cars, motorcycles, trucks, and recreational vehicles. However, there may be limitations based on the towing capacity of the tow truck. We also tow all wheel drive and EV ( Electric Vehicles ) -- no problem!
Is towing covered by insurance?
Whether towing is covered by insurance depends on the specific insurance policy. Some insurance policies may include roadside assistance coverage, which may cover towing expenses in certain situations. It is recommended to review your insurance policy or contact your insurance provider for more information.
How quickly can it take to respond to a towing request?
The duration of the towing process can vary depending on factors such as location, availability of tow trucks, and traffic conditions. Towing companies strive to provide prompt service, but delays may occur in certain circumstances.
Do I need to be present during the towing process?
In most cases, vehicle owners do not need to be present during towing, but it's recommended to remove personal belongings before towing.
How much does towing service cost?
Towing costs vary based on distance, vehicle type, and additional services. Contact us directly for an accurate quote.
Can you tow electric and all-wheel-drive vehicles?
Yes, we tow most vehicles including electric cars and all-wheel-drive vehicles without any issues.
Is towing covered by insurance?
Coverage depends on your insurance policy. Some policies include roadside assistance which may cover towing. Check with your provider for details.
How quickly can you respond to a towing request?
Response times vary based on location and traffic, but we strive to provide prompt service 24/7.
What types of towing services do you offer?
We provide light and medium-duty towing, flatbed towing, motorcycle transport, accident recovery, and emergency towing services.
What payment methods are accepted?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is your towing service located?
Our business is located at 1527 Ocean Highway, Pocomoke City, MD 21851, USA, offering 24/7 emergency towing.
If I'm visiting Pocomoke City, what nearby amenities can I use while waiting for towing?
You can visit Don's Seafood & Chicken House for a meal, stay at Americas Best Value Inn Pocomoke City, or relax at Royal Spa and Nails nearby.
Are there other vehicle-related services near your location?
Yes, nearby you will find Gibbons Auto Parts and Repairs, Nock's Tire Pros, and Hertrich Ford of Pocomoke for repairs, tires, and vehicle purchases.
How can nearby transportation services assist customers?
Enterprise Rent-A-Car and Penske Truck Rental are nearby, offering vehicle rental options for local or interstate transportation needs during your service period.