Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
This Safelite location has closed.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
273 reviews
5 stars
181
4 stars
37
3 stars
11
2 stars4
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting excellent communication and updates throughout the service process.
Efficiency
Several reviews noted quick service and timely completion of repairs, although some customers experienced delays.
Appointment Issues
Numerous complaints were made about frequent rescheduling and disorganization regarding appointments, leading to frustration among customers.
Quality of Work
While many customers were satisfied with the quality of repairs, there were instances of poor workmanship and issues following service.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, citing unexpected charges and high costs for services.
- MIMark Zeller IIINov 17, 20255.0Bertram and team did a great job accomodating my schedule and need to work from their waiting room. The quality of replacement included calibration for modern safety sensors and they did a great job with replacement. Hope you never need them, but if you do, this is the place to go for windshield repair/replace. You can drop-off (recommended) or wait (bring a book or laptop-WiFi is free and have a VPN). Free bottles of water, coffee, and room to stretch, should your job take a bit longer than expected. You'll know, Bertram will let you know and will keep you informed throughout the process. They also repaired a wiper blade that had come loose, without charge.
- EBElaine BurrellNov 16, 20255.0Great service ! Desk intake gentleman & workers professional & got job done quickly.
- JHJessica HansenNov 14, 20255.0Great, friendly and efficient service. Customer service was excellent and the tech who repaired the small crack on my windshield did a great job!
- CKCharlie KnudsenNov 12, 20255.0The guys were very friendly and got my vehicle in and out super fast! They even helped with pricing.
- MGMichael GainesOct 15, 20254.0Despite visiting the Parkville location approximately 5 times since June to finally have my service completed, the staff at Parkville was always friendly, helpful and knowledgeable.
Frequently Asked Questions About Safelite AutoGlass (CLOSED)
What services does Safelite AutoGlass in Parkville offer?
Safelite AutoGlass provides auto glass installation and repair, including windshield chip and crack repairs, windshield replacement, back/rear and side glass replacement, and power window repairs.
Where is Safelite AutoGlass located in Parkville?
Safelite AutoGlass is located at 7920 Harford Rd, Parkville, MD, 21234, USA.
What are the opening hours of Safelite AutoGlass in Parkville?
The shop is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass in Parkville offer mobile services?
Yes, Safelite AutoGlass provides both in-shop and mobile auto glass repair and replacement services in the Parkville area.
Is there a warranty on windshield repairs at Safelite AutoGlass?
Yes, windshield repairs come with a national lifetime warranty ensuring safety and reliability.
What payment options does Safelite AutoGlass in Parkville accept?
They accept American Express, cash, check, Discover, MasterCard, and Visa payments.
Which languages are supported by Safelite AutoGlass Parkville?
Services are available in English and Spanish.
Are appointments required for service at Safelite AutoGlass Parkville?
Yes, appointments are required for service at Safelite AutoGlass in Parkville.
Can I find nearby places to visit after my auto glass service at Safelite Parkville?
Yes, nearby places include Ayā Goddess of Beauty spa, Parkville Finds and Fashion thrift store, and the Shock Dr. Record Shop, which you can visit for relaxation, shopping, or browsing vinyl records after your appointment.
Are there fitness and recreational options near Safelite AutoGlass in Parkville?
Yes, nearby you can find Top Tier & Bodied Fitness gym, Academy of Traditional Asian Arts martial arts club, and Zumba Queen Dee dance school for various fitness activities.
Are there beauty and spa services close to Safelite AutoGlass Parkville?
Nearby beauty and spa services include Celestial Beauty and Body Bar, Raven Bombshell Studio, Glam Time waxing services, and Nikki Nails salon.