Safelite AutoGlass

4.2
273 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Parkville area, turn to Safelite AutoGlass . Those in central Parkville or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 7920 Harford Rd, Safelite AutoGlass Parkville repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
7920 Harford Rd, Parkville, MD
21234, United States

Hours

Reviews

4.2
273 reviews
5 stars
181
4 stars
37
3 stars
11
2 stars
4
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Bertram and Sam for their excellent service.

Efficiency

Several reviews noted quick service and timely completion of repairs, with many customers appreciating the fast turnaround.

Communication Issues

There were multiple complaints about poor communication regarding appointment scheduling and delays, leading to frustration among customers.

Mixed Experiences

While many customers had positive experiences, some reported significant issues, including poor service and unprofessional behavior from certain staff members.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, citing high costs and unexpected charges during their service.
  • MI
    Mark Zeller III
    Nov 17, 2025
    5.0
    Bertram and team did a great job accomodating my schedule and need to work from their waiting room. The quality of replacement included calibration for modern safety sensors and they did a great job with replacement. Hope you never need them, but if you do, this is the place to go for windshield repair/replace. You can drop-off (recommended) or wait (bring a book or laptop-WiFi is free and have a VPN). Free bottles of water, coffee, and room to stretch, should your job take a bit longer than expected. You'll know, Bertram will let you know and will keep you informed throughout the process. They also repaired a wiper blade that had come loose, without charge.
  • EB
    Elaine Burrell
    Nov 16, 2025
    5.0
    Great service ! Desk intake gentleman & workers professional & got job done quickly.
  • JH
    Jessica Hansen
    Nov 14, 2025
    5.0
    Great, friendly and efficient service. Customer service was excellent and the tech who repaired the small crack on my windshield did a great job!
  • CK
    Charlie Knudsen
    Nov 12, 2025
    5.0
    The guys were very friendly and got my vehicle in and out super fast! They even helped with pricing.
  • MG
    Michael Gaines
    Oct 15, 2025
    4.0
    Despite visiting the Parkville location approximately 5 times since June to finally have my service completed, the staff at Parkville was always friendly, helpful and knowledgeable.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Parkville offer?

Safelite AutoGlass provides auto glass installation and repair, including windshield chip and crack repairs, windshield replacement, back/rear and side glass replacement, and power window repairs.

Where is Safelite AutoGlass located in Parkville?

Safelite AutoGlass is located at 7920 Harford Rd, Parkville, MD, 21234, USA.