Business Details
About
Auto Repair ShopBrake ShopTransmission Shop
Precision Auto in Germantown, MD offers honest and fair auto repair services. We’re a staff of experts that’ll get your maintenance and car repairs done correctly the first time! You can save money and time by coming to our facility for services. Brake repair, oil changes, tune-ups, lube services, engine diagnostics, and much more will keep you ahead of any costly repairs or breakdowns.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
683 reviews
5 stars
606
4 stars
27
3 stars
17
2 stars
11
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and accommodating staff, highlighting their excellent communication and willingness to help.
Transparency
Many reviews noted the detailed inspection reports with photos and clear explanations of necessary repairs, fostering trust and confidence in the service.
Quality of Work
Overall, customers expressed satisfaction with the quality of repairs and maintenance, often mentioning that their vehicles were returned in excellent condition.
Pricing Concerns
Some customers felt that prices were high compared to competitors, with specific instances of perceived overcharging for certain services.
Convenience
The availability of shuttle service and after-hours drop-off options were frequently mentioned as valuable conveniences for customers.
- NNNcaoNov 13, 20255.0I had a great experience! The service was excellent, and their prices are very reasonable. They even went out of their way to clean my engine bay, which I really appreciated. Highly recommend them for anyone looking for honest and professional service!
- TBTony BowmanNov 13, 20255.0As a fleet manager, I deal with shops of all kinds. What sets Precision apart is the speed of repair, professionalism and most of all, communication. Most recent example is a car of ours that ended up with some complicated work. Mario and the helpful front desk were texting and calling the whole way through with solutions, possible issues, price changes, schedule and more. I always feel like I’m in good hands with this shop and I truly dont give the repair a second thought once it’s dropped off, unlike other shops who I have to constantly call, wonder if they know what they are doing or if they are gouging me for extra, sometimes unneeded, repairs. Truly one of the best shops I deal with out of many !
- ELEdmund LiuOct 30, 20255.0Another great experience with Precision Auto. I needed two rear tires replaced. Stopped by on a Thursday afternoon. The guy took a look, confirmed that new tires were needed and ordered the tires for me. Since my work place is walking distance from this shop, I dropped my car off Monday morning, walked to work, then in the afternoon they called me to let me know that the car was done, I made the payment online, walked to pick up my car after hours and got my key back with this drop box that I could entered a code. Whole process nice and smooth. They said they might need to do alignment but ended up not doing it because it wasn’t necessary. Really appreciate their honesty. Highly recommend this place.
- MAMichael AnthonyOct 9, 20255.0Bought a car in VA, had it inspected here. Needed some work to pass inspection. Service was great from the time I called to schedule up through the follow up after-the-fact to see if my experience was good or if they could improve anything. Every person I spoke to or interacted with made me feel valued and it was natural for them, nothing seemed forced or scripted. Great explanation of the work that needed to be done (with video documentation and a report), work was done promptly, car returned in good order and I used their shuttle which was prompt and clean. No complaints, good experience.
- MBMonica BerlinOct 2, 20255.0Everyone I dealt with at Precision Auto was very pleasant and professional. They kept me updated as to how long to expect the appointment to take, the necessary repairs to pass inspection, and as a bonus they offer a complimentary local shuttle. I would definitely recommend Precision Auto, based on my experience, and plan to go back as needed.
Frequently Asked Questions About Precision Auto
What type of services does Precision Auto in Germantown, MD offer?
Precision Auto offers honest and fair auto repair services including brake repair, oil changes, tune-ups, lube services, engine diagnostics, and more.
What are the operating hours of Precision Auto?
Precision Auto is open Monday to Thursday from 8:00 AM to 5:30 PM, and Friday from 8:00 AM to 5:00 PM. The shop is closed on Saturdays and Sundays.
Where is Precision Auto located?
Precision Auto is located at 12811 Middlebrook Rd, Germantown, MD 20874, USA.
Does Precision Auto require appointments for service?
Yes, Precision Auto requires appointments for service to ensure your vehicle maintenance and repairs are handled efficiently.
What payment methods are accepted at Precision Auto?
Precision Auto accepts credit cards and debit cards, and does not require cash only payments.
Is Precision Auto wheelchair accessible?
Yes, Precision Auto has a wheelchair accessible entrance and parking, and features a unisex restroom for accessibility and convenience.
Can I schedule an appointment online for services at Precision Auto?
Yes, you can schedule your appointment online at https://precisionautoinc.com/schedule/.
Are there parking facilities available at Precision Auto?
Yes, Precision Auto provides onsite parking for the convenience of its customers.
What nearby dining option can I visit before or after my service at Precision Auto?
You can visit Baskin-Robbins nearby for desserts and ice cream, or Mi Rancho Restaurant for Mexican and Tex-Mex cuisine before or after your visit to Precision Auto.
Which nearby healthcare providers are close to Precision Auto for medical needs?
Several healthcare providers close to Precision Auto include Accessible Beltway Clinics, Complete Care For Kids, Tomona Orthodontics, The Centers for Advanced Orthopaedics, and Germantown Primary HealthCare among others.