Business Details
About
Auto Repair ShopTowing Service Station
Edelen's Auto Repair & Towing provides auto maintenance, towing, suspension, computerized diagnostics, auto heating, and AC services to Gambrills, MD and the surrounding areas.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Edelen's Auto Repair & Towing
784 State Route 3 N, Gambrills, MD
21054-1320, United States
Hours
Reviews
4.6
154 reviews
5 stars
133
4 stars
6
3 stars0
2 stars
3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, particularly highlighting Shannon's helpfulness and communication.
Communication Issues
Several reviews noted poor communication, especially regarding updates on vehicle repairs and service timelines.
Quality of Work
While many customers reported satisfaction with the quality of repairs, some expressed frustration over misdiagnoses and unresolved issues.
Pricing
Customers appreciated the fair pricing and value for services, although some felt that certain charges were excessive.
Mixed Experiences
Feedback varied significantly, with some long-time customers expressing disappointment in recent service quality compared to past experiences.
- DHDerrick HwangNov 5, 20252.0Edelen's mechanic was unable to diagnose the vehicle's problem for 2 weeks. During the course of those 2 weeks, Edelen's had surprisingly poor communication on an almost daily basis (i.e. "We'll call you back in 20 minutes" - then never received a call back). Vehicle was ultimately towed elsewhere to resolve the issue.
- RGRichard GravelAug 2, 20255.0I recently had a state inspection done and these guys made the process so easy. I dropped my car off and they got it done very quickly. Highly recommend this place !
- LCLancer CuddyJul 26, 20254.0The staff were we're very courteous and professional. It's what you want from a local garage.
- JBJohn BeyrentJul 10, 20245.0An exceptional team offering requested services of quality work at a great value!
- DDD_LantSep 1, 20205.0Friendly. Reasonable price
Frequently Asked Questions About Edelen's Auto Repair & Towing
What services does Edelen's Auto Repair & Towing offer?
Edelen's Auto Repair & Towing provides auto maintenance, towing, suspension, computerized diagnostics, auto heating, and AC services.
Where is Edelen's Auto Repair & Towing located?
It is located at 784 State Route 3 N, Gambrills, MD 21054-1320, USA.
What are the business hours of Edelen's Auto Repair & Towing?
The shop is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays. It is also closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
Is there a night drop service available?
Yes, Edelen's Auto Repair & Towing offers a night drop for customers to leave their vehicles outside business hours.
What payment options are accepted at Edelen's Auto Repair & Towing?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is Edelen's Auto Repair & Towing wheelchair accessible?
Yes, they have a wheelchair accessible entrance and parking available.
How can I contact Edelen's Auto Repair & Towing?
You can call their main phone at +1 410-343-4382, the local phone at +1 410-721-0902, or the alternate phone at +1 410-451-8473. You may also email customercare@edelenservices.com.
What nearby convenience stores or gas stations are near Edelen's Auto Repair & Towing?
Royal Farms gas station and convenience store is nearby, useful for customers needing fuel or quick snacks before or after visiting the auto shop.
Where can I find other automotive services near Edelen's Auto Repair & Towing?
Nearby automotive service businesses include Maryland Auto Mats for parts and customization, Maryland Muffler for repairs, and Mid-Atlantic Auto Repair for tire and brake services.
Are there any recreational spots near Edelen's Auto Repair & Towing where customers can spend time?
South Shore Trail, featuring mountain bike trails, is near the shop and offers a great place for outdoor activities before or after vehicle service.