Business Details
About
Auto Repair ShopTowing Service Station
Edelen's Auto Repair & Towing provides auto maintenance, towing, suspension, computerized diagnostics, auto heating, and AC services to Gambrills, MD and the surrounding areas.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Edelen's Auto Repair & Towing
784 State Route 3 N, Gambrills, MD
21054-1320, United States
Hours
Reviews
4.6
155 reviews
5 stars
133
4 stars
6
3 stars0
2 stars
3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their helpfulness and communication.
Quality of Work
Overall, customers reported satisfaction with the quality of repairs and services provided, often noting fair pricing.
Communication Issues
Several reviews mentioned poor communication, particularly regarding updates on vehicle repairs and service timelines.
Mixed Experiences
While many customers had positive experiences, some reported significant dissatisfaction, particularly with diagnosis and service outcomes.
- JPJenn PeterNov 24, 20251.0Was tailgated by a 18 wheeler driving recklessly in traffic this morning. It was terrifying.
- DHDerrick HwangNov 5, 20252.0Edelen's mechanic was unable to diagnose the vehicle's problem for 2 weeks. During the course of those 2 weeks, Edelen's had surprisingly poor communication on an almost daily basis (i.e. "We'll call you back in 20 minutes" - then never received a call back). Vehicle was ultimately towed elsewhere to resolve the issue.
- RGRichard GravelAug 2, 20255.0I recently had a state inspection done and these guys made the process so easy. I dropped my car off and they got it done very quickly. Highly recommend this place !
- LCLancer CuddyJul 26, 20254.0The staff were we're very courteous and professional. It's what you want from a local garage.
- DGDesiree GeerDec 23, 20171.0Drivers run people off the road and then call you a c@nt and threaten your family.
Frequently Asked Questions About Edelen's Auto Repair & Towing
What services does Edelen's Auto Repair & Towing offer?
Edelen's Auto Repair & Towing provides auto maintenance, towing, suspension, computerized diagnostics, auto heating, and AC services.
Where is Edelen's Auto Repair & Towing located?
It is located at 784 State Route 3 N, Gambrills, MD 21054-1320, USA.
What are the business hours of Edelen's Auto Repair & Towing?
The shop is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays. It is also closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
Is there a night drop service available?
Yes, Edelen's Auto Repair & Towing offers a night drop for customers to leave their vehicles outside business hours.
What payment options are accepted at Edelen's Auto Repair & Towing?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is Edelen's Auto Repair & Towing wheelchair accessible?
Yes, they have a wheelchair accessible entrance and parking available.
How can I contact Edelen's Auto Repair & Towing?
You can call their main phone at +1 410-343-4382, the local phone at +1 410-721-0902, or the alternate phone at +1 410-451-8473. You may also email customercare@edelenservices.com.
What nearby convenience stores or gas stations are near Edelen's Auto Repair & Towing?
Royal Farms gas station and convenience store is nearby, useful for customers needing fuel or quick snacks before or after visiting the auto shop.
Where can I find other automotive services near Edelen's Auto Repair & Towing?
Nearby automotive service businesses include Maryland Auto Mats for parts and customization, Maryland Muffler for repairs, and Mid-Atlantic Auto Repair for tire and brake services.
Are there any recreational spots near Edelen's Auto Repair & Towing where customers can spend time?
South Shore Trail, featuring mountain bike trails, is near the shop and offers a great place for outdoor activities before or after vehicle service.