Business Details
About
Auto Repair ShopBrake ShopAuto Air Conditioning ServiceOil Change Service StationTire Shop
At Caton Auto Clinic in Catonsville, MD we are an auto shop committed to redefining your expectations of auto repair. We are a 2nd and 3rd generation owned auto shop that works continuously to be the best automotive shop you have ever been to. Open since 1975, we have expanded from a 6 bay facility to become one of the largest independent shops in Maryland. Over the last 4 years we have placed in the top 25 shops nationwide for our capabilities, service, and care. In 2019 we won the automotive shop of the year from the WMDA which represents Washington DC, Maryland, and Delaware! Come in today to see what separates us from the rest!
Details
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
Location
Hours
Reviews
4.7
794 reviews
5 stars
704
4 stars
41
3 stars11
2 stars
12
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent communication and a welcoming atmosphere.
Pricing Transparency
Some reviews noted concerns about unexpected charges and upselling, while others appreciated fair pricing and discounts for teachers.
Quality of Work
Overall, customers reported satisfaction with the quality of repairs and diagnostics, although there were isolated complaints about unresolved issues.
Timeliness
Several customers mentioned quick turnaround times for services, while a few expressed frustration with delays.
Community Focus
The business is recognized for its community-oriented approach, with many customers feeling valued and appreciated.
- JDJohn DiGirolamo5 days ago5.0Came in to get my car checked after I was rear-ended, and they made the whole process incredibly easy. They looked over my car right away, gave me a clear recommendation, and thankfully everything turned out to be okay. Even though it was a quick visit, they treated me with so much kindness that they’ve gained a customer for life. JJ, the front-desk representative, was especially great—super friendly, helpful, and made everything feel effortless. Highly recommend!
- JWJason WennetNov 13, 20255.0Consistently great service on all our vehicles. Military and veteran friendly.
- TTTheAverageGamerNov 12, 20251.0Paid 300 for a diagnostic, told me they have no idea what the issue is…
- BABob AcostaNov 8, 20255.0Brought my car in for Maryland State inspection. Due to the numerous problems with the car Caton Auto was in constant communication with me via text. Not only did they provide documentation of the problems I was able to give approvals and also pay my bill thru website. Due to their limited business hours, they provide a kiosk to collect my keys and bill after hours.
- YYY.Oct 21, 20251.0Highly INCOMPETENT staff that is pushy to set their own agenda! While trying to get a quote for transmission flush, they tried to push expensive transmission check ($195) while simply ignoring that such procedure was requested as simple maintenance operation! Furthermore, front desk immediately made assumption about type of my transmission (CVT vs "regular" hydraulic AUTO) completely ignoring what vehicle it was! Clearly - they had no idea about what they were talking about!! Bottom line: STAY AWAY! Incompetent staff that wants to upsell you things aren't need and ignoring real needs and requests!
Frequently Asked Questions About Caton Auto Clinic
What types of auto repair services does Caton Auto Clinic offer?
Caton Auto Clinic offers a wide range of auto repair services including brake services, auto air conditioning, oil changes, tire services, transmission repair, auto tune-ups, car inspections, wheel alignment, muffler repairs, and auto electrical services.
What are the operating hours of Caton Auto Clinic?
Caton Auto Clinic operates Monday through Friday from 7:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
How long has Caton Auto Clinic been in business?
Caton Auto Clinic has been serving customers since 1975 and is a second and third generation owned auto shop.
Is a reservation or appointment required to get service at Caton Auto Clinic?
No, Caton Auto Clinic does not require appointments, though you can schedule a service online if you prefer.
Does Caton Auto Clinic have wheelchair accessible facilities?
Yes, Caton Auto Clinic offers wheelchair accessible entrances, parking, and restrooms to accommodate all customers.
Can I pay with mobile NFC or debit cards at Caton Auto Clinic?
Yes, Caton Auto Clinic accepts payments via debit cards and mobile NFC payment methods for your convenience.
Where is Caton Auto Clinic located?
Caton Auto Clinic is located at 6013 Baltimore National Pike, Catonsville, MD 21228, USA.
Are there any gas stations near Caton Auto Clinic where I can fill up my car?
Yes, nearby gas stations include Gulf Gas Station, BP, Sunoco, Shell, Ehtsham Inc, and a generic Gas Station. These are convenient places to fuel your vehicle before or after your service at Caton Auto Clinic.
What grocery stores are located near Caton Auto Clinic for quick shopping?
Nearby grocery options include Tienda Latina Mary, Lidl US, and Lidl convenience store, where you can pick up groceries or bakery items during your visit to Caton Auto Clinic.
Are there local amenities near Caton Auto Clinic that customers can enjoy?
Yes, customers can visit nearby places such as Esmeralda's Unisex Salon and Imagen Latina Salon for beauty services, or grab a meal at Woktopia and Bangin’ Fish and Chicken restaurants. Additionally, Staples offers office and shipping services nearby.