Plaza Ford Inc

4.6
1018 reviews

About

Ford DealerCar DealerUsed Car DealerAuto Repair Shop
When you visit Plaza Ford, you'll discover an extensive selection of new Ford vehicles and a team of auto service experts. Visit our Ford dealership in Bel Air, MD, to test-drive a high-quality used car or explore an array of Ford financing options.

Location

Plaza Ford Inc
1701 Belair Rd, Bel Air, MD
21014, United States

Hours

Reviews

4.6
1,018 reviews
5 stars
846
4 stars
66
3 stars
25
2 stars
19
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and professional staff, highlighting a pressure-free buying experience.

Service Quality

Many reviews noted the efficient and high-quality service provided, including quick repairs and thorough communication.

Sales Experience

The sales process was described as smooth and transparent, with several customers appreciating the lack of pressure and the knowledgeable staff.

Mobile Service

The mobile service option received positive feedback for its convenience and professionalism.

Pricing Concerns

Some customers expressed dissatisfaction with additional fees and pricing practices, particularly regarding documentation and diagnostic charges.
  • JB
    John Branham
    3 days ago
    5.0
    I’ve been having my F-150 and my wife’s Edge serviced here now for six years after moving to Fallston. Chris and Katelyn both get me in and out quickly while waiting for the vehicle to be serviced. I also got great deals on tires for both vehicles earlier in the fall. Great customer service.
  • RP
    Ryan David Price
    Jan 1, 2026
    5.0
    I have been in HARCO for my entire short 53 years on the earth and since I was 18 yrs. old; I have purchased ALL Fords. I know another FORD guy. Yea, maybe. But why always Plaza Ford? It's not buying the vehicle, is the after purchase support that makes a lifetime dealer and not a here now, gone tomorrow dealership. I have always judged car dealership by their service department. Cars break, wear down. But when you can take your vehicle in for service and you get truly honest advice, excellent mechanics and service managers that back what they say 1000%; that is what customers want. Not fancy carwashes and oil-changes. Customers want real service when they have real vehicle problems. My previous service manager was Mr. Rick for years and years, up until his well-earned retirement. Now it is Mr. Charles. The commonality? Honest advice that the customer can understand, coupled with a simple motto: Honest work for an Honest fair price, done right the 1st time. Charles has some big shoes to fill, but I have put some serious repairs in his hands recently. Each time, Charles never fails me. Again, that is the reason I have purchased now 8 family vehicles at only 1 place. Happy New Year!!!!
  • SH
    Scott Heaps
    Dec 30, 2025
    5.0
    Nic Bratton helped me get the best price for my new work vehicle I'm highly pleased with his service and great effort to help me get the best deal!
  • RS
    Ron Stine
    Dec 29, 2025
    5.0
    The salesman Matt Soltis and manager Hugh Hanley were nothing but amazing. Never felt pressure to buy and only felt like they were treating me like family. Best car dealership experience I’ve ever had
  • BW
    Bill Wagner
    Dec 20, 2025
    5.0
    Service manager called with estimated price on the repairs ordered parts that were not in stock. Once they received the parts they installed and informed me that the truck was completed. We’ve picked the truck up. Had not had a chance to test drive very much it yet but so far seems OK.

Frequently Asked Questions About Plaza Ford Inc

What types of vehicles does Plaza Ford Inc offer?

Plaza Ford Inc offers an extensive selection of new Ford vehicles, including cars and trucks, as well as high-quality used cars.

Where is Plaza Ford Inc located?

Plaza Ford Inc is located at 1701 Belair Rd, Bel Air, MD 21014, United States.