Camping World RV Sales

4.5
936 reviews
family around a grill at a campground with their camper behind them

About

RV DealerTrailer Dealer
Camping World RV Sales in West Hatfield, MA is your local destination for RV sales, service, and accessories. Browse our wide selection of new and used travel trailers, toy haulers, fifth wheels, and motorhomes from top RV brands. We also provide RV financing and make it easy to trade in or sell your RV. Whether you’re planning weekend getaways or embracing full-time RV living (congrats), Camping World RV Sales helps you find the right RV, keep it maintained with expert RV service, and stock up on the gear and accessories that make every trip memorable. The call to roam lives in all of us and, wherever the road takes you, our West Hatfield RV dealer is here to support your RV journey.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Camping World RV Sales
188 West Street, West Hatfield, MA
01088, United States

Hours

Reviews

4.5
936 reviews
5 stars
749
4 stars
76
3 stars
20
2 stars
10
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the in-store staff, particularly salespeople like Rocky and Kyle, for their helpfulness, knowledge, and lack of pressure during the buying process.

Sales Experience

Overall, customers reported positive experiences with the sales process, highlighting the attentiveness and professionalism of the sales team.

Service Issues

Several reviews mentioned poor experiences with the service department, including delays and lack of communication regarding repairs and warranty issues.

Mixed Reviews

While many customers had great experiences, there were also significant complaints about high fees, pressure tactics, and unsatisfactory service after the sale.
  • ME
    Maryssa Edele
    Dec 30, 2025
    5.0
    Excellent service! We have purchased 2 campers from here and have had nothing but exceptional service. Every person we worked with was pleasant and provided all the information we needed.
  • JW
    Justin Willette
    Dec 21, 2025
    5.0
    The buying process was great! If you want a great salesman see Rocky lafreniere! The guys doing the walkthrough and the weight distribution hitch were awesome!
  • MM
    Mary Martin
    Dec 14, 2025
    4.0
    We recently purchased a used Forest river mico lite camper. We found one at a camping world in New York and the manager at Hatfield arranged for the camper to be transported to the Hatfield location at no cost to us! We ended up purchasing the camper and can’t wait to use it next season! Julia was our sales person and, although newer to the sales department, she was able to get all our questions and concerns addressed! Thank you Julia!
  • JS
    Judith Szczygiel
    Nov 28, 2025
    5.0
    The people at the store in Hatfield were wonderful. They handled my return in an efficient and friendly manor. I wish I could say the same about my online experience with Katherine Camacho. If she was my only representation Camping World there would no further relationship with Camping World. There will most certainly not be any online ordering with Camping world. All in store experiences have been great.
  • SS
    Sullivan
    Nov 28, 2025
    5.0
    Earlier this year, I purchased a new Class C vehicle, and I want to express my sincere appreciation for the outstanding experience I had with the entire team at your Hatfield, MA location. Everyone I interacted with was helpful, knowledgeable, and genuinely committed to making the process smooth. I’d especially like to acknowledge Lisa, whose patience and dedication went far beyond what anyone could reasonably expect. There was an unexpected hiccup with the vehicle registration through the State of Vermont, and the issue stretched out for months. It required multiple weekly calls between Lisa and the Vermont DMV, along with long waiting times on both of our ends as we tried to reach someone who could help. Throughout this entire process, Lisa was unwavering. Every day when I called for updates, she answered without hesitation—never once showing frustration or annoyance. Her calm persistence, professionalism, and genuine care made a stressful situation manageable. We even began to laugh about it, which was incredibly pleasant. Thanks to her efforts, the registration was finally resolved, and I want her—and the entire Camping World organization—to know how deeply I appreciate everything she did. It’s rare to encounter that level of dedication, and she truly deserves recognition. Thank you again to Lisa and the Hatfield team for turning what could have been a difficult experience into a reminder of what exceptional customer service looks like.

Frequently Asked Questions About Camping World RV Sales

Do I need an appointment to visit, or can I walk in?

Walk right in! Our experts are here to help with all RV sales and financing. You don't need an appointment.

Do you offer RV financing options?

Yes! We offer many RV financing options. You can even go on our site and get pre-qualified now.