Camping World RV Sales

4.5
931 reviews
family around a grill at a campground with their camper behind them

About

RV DealerTrailer Dealer
Camping World RV Sales in West Hatfield, MA is your local destination for RV sales, service, and accessories. Browse our wide selection of new and used travel trailers, toy haulers, fifth wheels, and motorhomes from top RV brands. We also provide RV financing and make it easy to trade in or sell your RV. Whether you’re planning weekend getaways or embracing full-time RV living (congrats), Camping World RV Sales helps you find the right RV, keep it maintained with expert RV service, and stock up on the gear and accessories that make every trip memorable. The call to roam lives in all of us and, wherever the road takes you, our West Hatfield RV dealer is here to support your RV journey.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Camping World RV Sales
188 West Street, West Hatfield, MA
01088, United States

Hours

Reviews

4.5
931 reviews
5 stars
745
4 stars
75
3 stars
20
2 stars
10
1 star
81

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Many customers praised the knowledgeable and helpful sales staff, particularly highlighting individuals like Rocky and Kyle for their attentive service and lack of pressure during the buying process.

Customer Service

Feedback on customer service was mixed; while some praised the responsiveness and helpfulness of staff, others reported issues with unresponsive finance and service departments after the sale.

Service Quality

Several reviews indicated dissatisfaction with the service department, citing long wait times for repairs and poor communication regarding warranty issues.

Pricing Concerns

Customers expressed frustration over perceived high fees and low trade-in offers, with some feeling misled about the value of their RVs.

Overall Satisfaction

While many customers had positive experiences and would recommend the dealership, a significant number reported negative experiences, particularly related to service and follow-up after the sale.
  • SD
    Stacey Dodson
    6 days ago
    5.0
    Rocky was wonderful, he addressed all of our concerns about buying our first camper. When we arrived he greeted us warmly and showed us 3 options in our price range, not leaving the best product for last (like most salesmen).. honestly by the time we had completely finished Rocky truly feels like a part of our family. I will go back to him for all our future needs. His knowledge is exceptional !!! We know you'll have the same experience that we did...So ask for Rocky. You won't be disappointed!!!
  • SM
    Sara McChesney
    Oct 18, 2025
    5.0
    From start to finish, this place made my life so easy. Competent and trustworthy staff, never in a rush, honest sales. Exceptional delivery thanks to Joe Murphy, who went above and beyond to provide amazing customer service. He did not leave until everything with my complicated delivery was handled. Well done West Hatfield store! ⭐️
  • WM
    William Matte
    Oct 10, 2025
    5.0
    On September 23rd, we went to Camping World in Hatfield, with an appointment to meet with Rocky LaFreniere at 5pm. Upon meeting Rocky and being shown several campers, within our specifications that left us undecided, Rocky had the foresight to show us a camper that had just come in as a trade in. He expedited the delivery, sale and prep of that camper so that we could use it on our following trip.The last trip of the year, Rocky went above and beyond to ensure we had a smooth transition.It was a pleasure doing business with Rocky.At Camping World and we highly recommend him as the salesman to see to do business with .
  • SS
    Stuart Shippee
    Sep 16, 2025
    5.0
    We've camped for many years. Thus up our first camper. Rocky was extremely helpful. The whole team are great. We're super happy with our purchase and looking forward to our first trip.
  • WW
    W W
    Sep 11, 2025
    5.0
    I plan to purchase a Class C motorhome in 2026. I am a first time buyer and have limited knowledge on these vehicles. I am working with Rocky Lafreniere at the West Hatfield Camping World. Rocky is great at sharing information on various Class C manufacturers and models. He knows his business and willingly discusses strong points and weaknesses of the numerous Class C vehicles to consider. He is honest and very respectful to me and there is absolutely no pressure to rush the buying process. Rocky is a valuable resource in choosing a unit that will work best for me. I am looking forward to working with Rocky in the future.

Frequently Asked Questions About Camping World RV Sales

Do I need an appointment to visit, or can I walk in?

Walk right in! Our experts are here to help with all RV sales and financing. You don't need an appointment.

Do you offer RV financing options?

Yes! We offer many RV financing options. You can even go on our site and get pre-qualified now.