Wellesley Toyota

4.5
1128 reviews

About

Toyota DealerOil Change Service StationUsed Car DealerCar Leasing ServiceTruck DealerAuto Accessories StoreAuto Parts StoreAuto Repair ShopUsed Truck Dealer
Current Service hrs: M-F 7am-5:30pm; Sat. 8am-4pm. Free, no-contact pick-up/drop-off from your home available. Current Showroom hrs: M-Th 9am-7pm; Fri/Sat 9am-6pm; Sundays 11am-4pm. Shop online. We will safely bring car to you for test drives, appraisals and paperwork. As a family owned and family oriented dealership since 1989, we treat our customers the same way we'd want to be treated. Our product experts help you find the right vehicle for you and your family. No pressure. No hard-sell. Just friendly, supportive and knowledgeable staff to help you through your entire decision making process. It's the dealership experience you've always wanted.

Location

Wellesley Toyota
234 Worcester St, Wellesley, MA
02481, United States

Hours

Reviews

4.5
1,128 reviews
5 stars
924
4 stars
50
3 stars
22
2 stars
30
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their professionalism and willingness to assist throughout the car buying process.

Sales Experience

Many reviews noted a low-pressure sales environment, with sales associates taking the time to listen to customer needs and provide clear information.

Communication

Several customers appreciated the clear and timely communication from sales staff, which contributed to a smooth and stress-free buying experience.

Service Department Issues

Some customers reported negative experiences with the service department, citing a lack of follow-up and inadequate service execution.

Repeat Business

Numerous customers expressed loyalty to the dealership, indicating they would return for future purchases and recommend it to friends and family.
  • KP
    K P
    2 days ago
    5.0
    Pleasant, hassle free, no nonsense, and fair. This is my second purchase from this dealer and both experiences were excellent. I recommend highly. And a special thank you to the sales person Trung for going above and beyond in his customer service! Thank you!
  • FM
    Frank Murray
    Nov 14, 2025
    5.0
    Had some work done on my car and was helped by Joseph Gunning. Joe was great at explaining the process, and made my day with his professionalism. I will definitely be calling Joe next time my car needs service.
  • RG
    remy gassel
    Nov 10, 2025
    5.0
    Just wanted to say thank you to Wellesley Toyota, specifically Trung Le. I was not easy to deal with and he stayed calm and made the process easy and had my back. He was great and I very much appreciate him for that
  • GS
    Gretchen Schultz-Ellison
    Nov 5, 2025
    5.0
    This dealership was a dream to work with on the purchase of a 2025 RAV4 Plug In. Trung Le was my super helpful sales associate, who found the car I was looking for at another dealer and had it sent to Wellesley Toyota in time for me to receive a rebate that was expiring. He explained the features so I could feel comfortable driving it home for the first time. Trung was knowledgeable and honest and he made the process easy. Mark Welcome was very professional, helping me with the lease, explaining everything clearly, so I understood the terms and conditions. He was thorough and helpful in answering followup questions. My husband was so impressed that he is in the process of purchasing a Prius Plug In from Wellesley Toyota even though we don't live in the area.
  • AM
    Ariel Montano
    Oct 31, 2025
    5.0
    I had a wonderful experience when visiting for the first time a Toyota dealership, I was searching for vehicles on their website and found a vehicle that caught my attention, I went in person to see the vehicle and Marcus De Oliveira greeted me with kindness and helped me get the car that I was looking for. I took the vehicle for a test drive and I knew it was going to be mine. He was helpful throughout the process and kept updating me on the status of the vehicle. Eventually he did all the paperwork and all I had to do was wait for his call to pick up the vehicle. I got the vehicle and it feels amazing. It was a pleasure doing business with him and I will do it again should I need another vehicle.

Frequently Asked Questions About Wellesley Toyota

What are the showroom hours for Wellesley Toyota?

The showroom is open Monday to Thursday from 9am to 7pm, Friday and Saturday from 9am to 6pm, and Sunday from 11am to 4pm.

Does Wellesley Toyota offer service appointments and what are the service hours?

Service hours are Monday to Friday from 7am to 5:30pm and Saturday from 8am to 4pm. Free no-contact pick-up and drop-off from your home is also available.