Customers consistently praised the friendly, responsive, and accommodating staff, particularly highlighting Adam and Lisa for their exceptional service.
Quality of Work
The quality of repairs and detailing received high marks, with many customers noting their cars looked brand new after service.
Communication
The shop was commended for clear and timely communication throughout the repair process, keeping customers informed about progress and costs.
Efficiency
Many reviews mentioned quick turnaround times for repairs, often exceeding customer expectations for speed.
Pricing
Customers appreciated the fair and transparent pricing, often noting that costs were lower than estimates from other shops.
MY
Mandy Yip
Nov 14, 2025
1.0
Do not want anyone to have the horrible experience that I had.
Would give negative stars if I could.
I came here after a neighbor mentioned they came here before.
Had multiple reasons to not be satisfied from the brand new wheel plate scratched when I picked up my car to the worse one was where they provided green max tires but the written estimate was for General tires g- max tires. Good thing I looked at the tires and even then Travis and Adam said those are the right tires. Had a male afterwards to phone them afterwards to press them to honor the contract before finally they agreed to change it. Deceitful to try to pull off the two as the same brand.
Based on my experience, do not trust this place.
MC
Michael Crawford
Oct 30, 2025
5.0
Fantastic Body Shop my Jeep is like New Great Quality Job.
IG
Idris Gettani
Oct 21, 2025
5.0
Without a doubt the best auto body shop experience I’ve ever had. Team is super responsive, accommodating, and they do great work. Adam makes himself available to customers and answers any and all questions patiently. Would highly recommend Webster Auto Body!
MA
Michael Alpert
Oct 20, 2025
5.0
Prompt, friendly service and great quality. They also did a good job working with my insurance company to get it covered.
TB
Thierry Bonheur
Oct 13, 2025
5.0
Best body shop in the Boston area. Great job, punctual, fast, efficient. Staff are great and always ready to answer or help with the process.
Frequently Asked Questions About Webster Auto Body
What type of services does Webster Auto Body offer?
Webster Auto Body offers auto body repair, painting, collision repair, dent removal repair, and auto detailing services.
What are the business hours of Webster Auto Body?
The business is open Monday to Friday from 8:00 AM to 5:30 PM and is closed on weekends until further notice.
How can I contact Webster Auto Body for service or inquiries?
You can contact Webster Auto Body by phone at +1 617-420-5089 or by email at jerry@websterautobody.com.
Where is Webster Auto Body located?
Webster Auto Body is located at 69 Webster Ave, Somerville, MA 02143, USA.
What payment options are accepted at Webster Auto Body?
Webster Auto Body accepts payments via Cash, Discover, MasterCard, and Visa.
Is Webster Auto Body affiliated with any professional organizations?
Yes, Webster Auto Body is associated with AASP (Automotive Auto Body Association).
Does Webster Auto Body offer free estimates?
Yes, Webster Auto Body encourages customers to call today for a free estimate.
Which nearby parking option is convenient for visitors to Webster Auto Body?
Visitors can use the 481 Columbia Street Garage for nearby parking while visiting Webster Auto Body.
Are there other automotive-related businesses near Webster Auto Body?
Yes, nearby automotive-related businesses include Franny's Auto Body, J & A Used Auto Parts, T C Auto Exchange, Car Zone, and Acme Auto Co of Cambridge.
What local restaurants or places to eat are near Webster Auto Body?
House of Siam, a Thai restaurant and hotel, is located nearby and can be a great place to dine before or after your visit.