Randy's Automotive Service

4.7
590 reviews

About

Auto Repair ShopBrake ShopOil Change Service StationTire ShopCar Inspection Station
Choose Randy’s Automotive in Medfield, MA as your go-to auto repair shop. We make sure you avoid misdiagnoses and unnecessary repairs with our accurate diagnostic services. We’re the preferred alternative to the expensive dealerships. Not only are our prices reasonable, but our team won’t treat you like a number. We treat you like family and your vehicle like it’s our own.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Randy's Automotive Service
26 Spring St, Medfield, MA
02052, United States

Hours

Reviews

4.7
590 reviews
5 stars
516
4 stars
29
3 stars
3
2 stars
8
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their willingness to accommodate schedules and provide updates on vehicle status.

Pricing Concerns

Some customers expressed dissatisfaction with perceived high costs for services, particularly regarding diagnostic fees and unexpected charges.

Service Quality

Overall, customers reported positive experiences with the quality of repairs and thorough inspections, although there were isolated complaints about specific service failures.

Waiting Area

The waiting area received positive feedback for being clean, comfortable, and well-equipped with snacks and drinks.

Communication

Customers appreciated the clear communication regarding services, pricing, and vehicle issues, although there were instances of miscommunication reported.
  • LK
    Lan Nguyen Kim
    Jan 2, 2026
    5.0
    I came in for a sticker. Everyone was great from my first phone interaction with Justin to check in and check out (forgot the gentleman name who checked me out, but he gently told another customer that he needed to take care of me since I was waiting🥰). The waiting room was spacious and cleaned. Love the little area for the kiddos! The inspection was done earlier than quoted, which was great. Thank you! I will be back for other services.
  • DH
    Dennis Haley
    Dec 26, 2025
    5.0
    I got a sticker and had propane tanks filled Waiting area was very clean and comfortable
  • DV
    David Vise
    Dec 26, 2025
    5.0
    This is the first class operation. They were able to see me the day I called and they were able to resolve my issue, their pricing is similar to a regular mini dealership.
  • NW
    Neil Wynne
    Dec 18, 2025
    1.0
    Charged $65 to put spare tire on. I understand my tire was junk. No problem there ,that was obvious once tire was of car . Not repairable. Repair price was $68. So I'm confused how something that took less than ten minutes cost that much. I also made it very clear twice, when I dropped off car ,then again when got call about tire. That the car was going away in a month. Needless to say this is second gargage I've tried to used as a to support locals being a resident. I went to my mechanic 45 minutes later problem solved with temporary used tire$40 total to get my son's car fixed. There are 2 more garages in medfield. Doubtful I will try them. I will drive the extra 20 minutes.
  • JW
    John Woodhull
    Dec 12, 2025
    5.0
    Time for work close to what was estimated

Frequently Asked Questions About Randy's Automotive Service

What services does Randy's Automotive Service in Medfield, MA offer?

Randy's Automotive Service offers a range of auto repair and maintenance services including brake repair, oil changes, tire services, car inspections, auto tune-ups, wheel alignment, and auto electrical services.

What are the operating hours of Randy's Automotive Service?

Randy's Automotive Service is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.