Ron Bouchard Kia

4.7
1494 reviews

About

Kia DealerCar DealerTruck DealerUsed Car DealerCar Leasing ServiceAuto Accessories StoreCar Finance and Loan Company
At Ron Bouchard Kia we want to make your car buying experience easy! Use our online tools to shop for a vehicle, explore payments, trade values and more; or visit us at the dealership. Our team of professionals are available to you every step of the way via phone, email, chat or in person. We are happy to answer any questions you have, or schedule you a time to test drive your vehicle of interest.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ron Bouchard Kia
488 Old Union Turnpike, Lancaster, MA
01523, United States

Hours

Reviews

4.7
1,494 reviews
5 stars
1,287
4 stars
88
3 stars
23
2 stars
22
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting a positive and pressure-free buying experience.

Sales Experience

Many reviews noted the ease and efficiency of the car buying process, with specific mentions of sales associates like Zack and Jacqui providing exceptional service.

Service Department

While some customers appreciated the quick and efficient service, others reported issues with communication and delays in service appointments.

Transparency

Several customers valued the transparency and honesty during the purchasing process, although there were complaints about misleading information regarding vehicle features.
  • SP
    Sarah Pitre
    Jan 3, 2026
    1.0
    Do not replace any fluids. See mouse seeds in the filter cabin and instead of taking 1 minute to clean it out you just leave it and say oh 150 for a filter and then we can it. Not to mention the ridiculous charges for any of your pricing. At least have a professional common courtesy to just wipe an area that takes 2 seconds. Always crooks. Will never go back.
  • AZ
    Andrew Zonkalonka
    Jan 1, 2026
    5.0
    Great staff and dealership! They were honest about time lines and very professional. Thank you for making the otherwise daunting task of car buying more enjoyable! We just bought our second Telluride in 2 years! Thank you!
  • CS
    Cordelyia Santos
    Jan 1, 2026
    3.0
    The staff is Polite and friendly, but the company needs to manage their scheduling in a different manner. I had an appointment scheduled in advance and they were already running 25 minutes behind that The service department was aware of. With that information, it would have been nice to have received a phone call one hour before my appointment so then that way, I did not need to leave my job and waste an hour and 30 minutes for a simple oil change. Even a courtesy reminder of appointments coming up would be very customer, focused and friendly. I have no problem with the staff. I have a problem with the scheduling process.
  • EF
    Ed Fox
    Dec 29, 2025
    5.0
    Zack made the experience of buying a car so easy and completely stress free. My wife and I hated the idea of dealing with salespeople but when we arrived we were pleasantly surprised Zack was polite well informed on Kia , gave us plenty of space to talk amongst ourselves he was the nicest sales person we have ever encountered. I would highly recommend dealing with Zack at Ron Bouchard Kia I promise it will be the best buying experience you will ever have. The rest of the sales team were just as friendly and not pushy at all!!!!! Thank you all
  • SW
    Susan Weitzner
    Dec 19, 2025
    5.0
    Tyler was a great help and wonderful salesman. Actually everyone I felt with were very professional and nice. My right leg is broken so I had to buy a car without being able to test drive it myself. Kathrine communicated throughout the entire process. I got a used 2024 Kia Seltos with low mileage in pluton blue and can’t wait until I can actually drive it.

Frequently Asked Questions About Ron Bouchard Kia

What brands of vehicles does Ron Bouchard Kia offer?

Ron Bouchard Kia primarily offers Kia brand vehicles.

What are the dealership hours at Ron Bouchard Kia?

Ron Bouchard Kia is open Monday to Thursday from 7:00 AM to 7:00 PM, Friday 7:00 AM to 6:00 PM, Saturday 8:00 AM to 6:00 PM, and closed on Sundays.