Business Details
About
Chevrolet DealerGMC Dealer
Your trusted Haverhill Chevrolet GMC dealer for over 70 years! At Bill DeLuca Chevrolet GMC in Haverhill, MA, we're a family-owned and -operated dealership proudly serving Massachusetts and New Hampshire with award-winning service and stellar local dealer reviews. From new Chevrolet Silverado trucks to GMC Sierra models, we maintain extensive inventory with No Dealer Markup Fees, ensuring you get the best value on your next vehicle. NH residents enjoy tax-free shopping when buying across state lines, while our three generations of community involvement with local organizations like the Boys & Girls Club of Lawrence demonstrates our commitment to the Greater Haverhill area. Visit us today!
Details
- Credit cardAvailable
Location
Hours
Reviews
4.4
1,041 reviews
5 stars
823
4 stars
53
3 stars
21
2 stars15
1 star
129
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers frequently praised the sales team for being friendly, knowledgeable, and helpful, particularly highlighting salespeople like Samantha and Donnie.
Service Department Issues
Numerous reviews indicated significant dissatisfaction with the service department, citing poor communication, delays, and unresolved issues with vehicle repairs.
Customer Service
While some customers reported positive interactions with staff, many expressed frustration over unresponsive communication and perceived lack of accountability from management.
Overall Satisfaction
Despite mixed experiences, several customers noted they would recommend the dealership for vehicle purchases due to the positive sales interactions.
- FMFabio MirandaJan 5, 20265.0Super satisfied with the service and how fast everything was processed—especially the salesperson Donnie and the credit analyst Yas. Highly recommend!
- ACandrew chesneyDec 22, 20251.0Purchased a 2025 GMC 3500 AT4 a few months back. put 6500 miles on it and the truck stopped detecting both key fobs. GM had the truck towed to Bill DeLuca Chevrolet-GMC they received the truck on the day before thanksgiving. The day after thanksgiving I called Reggie the service manager and was told they didn't look at the truck cause the tow company misplaced the keys. I reached out to the GM and he said they didn't have a diesel mechanic available. (I didn't get the truth) I have called the dealer multiple times to get an update (they never answer in the service department or call back) today almost a month later i got a call that my truck was ready (almost 30 days the truck was in for service) when i got the call i said its been almost 30 days and the service underwriter laughed and said i was trying to make it to 30 days. i asked if the wireless cellphone charger was fixed. yes it was and tested nothing wrong with it. i went to pick it up and still not operating. Reggie told me it works and showed me. (still didn't work) i was told its cause I have a case on my phone. i went over and tested a brand new truck and it worked like it should. if you do business here just be careful i went 5 days with out getting a lender vehicle and they don't normally have them. Reggie does not want to fix anything or stand behind a manufacturer warranty. one lesson I learned is make sure where you buy a vehicle call the service department to see if anyone answers the phone before buying a vehicle. Truck was towed in with 5 percent fuel. I picked up the truck and had 0 percent fuel left. Ran out of fuel on the way to get diesel and GM roadside had to bring me out fuel.
- DBDan BirarelliDec 17, 20255.0Bob was more than a pleasure to work with. I love my new truck. I highly recommend Bill DeLuca and their team. I will be back in the near future. Thank you, DB
- LCLyndsay CurrierDec 6, 20251.0I’ve left numerous voicemails and text messages regarding my car needing to be serviced by a certified Chevrolet dealership due to a recall and it’s like pulling teeth, Now I just keep getting voicemails about buying a car And when I try to call back to schedule the correct service, they just direct me to a voicemail. Customer service seems to be nonexistent.
- FLFrederick LoughranDec 5, 20255.0My experience at your dealership was a great experience. I felt no pressure to buy a vehicle. My salesperson Samantha was very friendly, knowledgeable and professional and made my purchase of a new truck go as smooth as it could go . I can tell you right now that in the further when I need to purchase another vehicle your dealership will be the one I go to and if someone I know is looking for a vehicle I'll tell them to go to Bill DeLuca. Sincerely Freddy Loughran
Frequently Asked Questions About Bill Deluca Chevrolet-GMC, INC.
Where is Bill Deluca Chevrolet-GMC, INC. located?
Bill Deluca Chevrolet-GMC, INC. is located at 112 Bank Rd, Haverhill, MA 01832, USA.
What are the business hours for Bill Deluca Chevrolet-GMC, INC.?
The dealership is open Monday to Friday from 9 AM to 6 PM, Saturday from 9 AM to 5 PM, and closed on Sundays.
What types of vehicles can I find at Bill Deluca Chevrolet-GMC, INC.?
You can find new Chevrolet Silverado trucks and GMC Sierra models among other Chevrolet and GMC vehicles.
Does Bill Deluca Chevrolet-GMC, INC. offer vehicle servicing and repairs?
Yes, the dealership provides service and repair, including oil changes, with award-winning service.
Are there any special tax benefits for New Hampshire residents when buying a vehicle here?
Yes, New Hampshire residents enjoy tax-free shopping when buying across state lines at this dealership.
What payment methods are accepted at Bill Deluca Chevrolet-GMC, INC.?
They accept credit card payments for services and vehicle purchases.
What nearby hotels can I stay at when visiting Bill Deluca Chevrolet-GMC, INC.?
Nearby hotels include Hampton Inn Haverhill, Comfort Suites Haverhill, and Hampton by Hilton, offering convenient lodging options.
Where can I grab a meal or coffee near Bill Deluca Chevrolet-GMC, INC.?
Nearby dining options include the Ninety Nine Restaurant, 99 Restaurants, Dunkin', Papa Gino's, McDonald's, and coffee shops like APlus at Sunoco and Drop Cafe.
Are there ATMs or financial services near Bill Deluca Chevrolet-GMC, INC.?
Yes, several ATMs such as RockItCoin Bitcoin ATM, Coinbridge Bitcoin ATM, Bank of America ATM, and TD Bank ATM, as well as Western Union money transfer service, are nearby.
Can I access automotive services or other car dealers near Bill Deluca Chevrolet-GMC, INC.?
Yes, nearby automotive-related businesses include Bill DeLuca Chrysler Jeep Dodge Ram and automotive repair services at Bill DeLuca Chevrolet GMC.