Business Details
About
Toyota DealerOil Change Service StationUsed Car DealerCar Leasing ServiceTruck DealerUsed Truck DealerCar DealerAuto Repair ShopAuto Parts Store
At Copeland Toyota we believe in providing customers with an environment that they'll want to come back to again and again. We've been a family-owned and -operated dealership since 1970, and we bring all of our previous experiences and successes to the table when you come to us. Whether you want to purchase or lease a new or pre-owned Toyota or you require service and repairs for the ride you already own, Copeland Toyota is here for you. We have plenty of new Toyota vehicles to show you. We have a variety of used Toyota vehicles for budget-conscious shoppers, plus pre-owned vehicles from other makes to give you all the variety you need to make the right decision.
Location
Hours
Reviews
4.5
1,795 reviews
5 stars
1,410
4 stars
149
3 stars
42
2 stars
33
1 star
161
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable staff, highlighting positive experiences with sales representatives and service advisors.
Sales Experience
Several reviews noted a smooth and pleasant car buying process, with specific mentions of helpful salespeople who provided excellent service.
Service Department Issues
Numerous complaints were made regarding the service department, including long wait times, poor communication, and unsatisfactory repairs.
Transparency Concerns
Customers expressed frustration over perceived bait-and-switch tactics and lack of transparency in pricing and vehicle availability.
Mixed Reviews
While some customers had great experiences, others reported significant issues, indicating inconsistency in service quality.
- RWRosaline Worrell5 days ago1.0Took my car in because the engine light was on. They told me it was the catalytic converter and charge me thousands for that when I picked up my car the engine light was off by the next day. It was back on took the car back to Toyota now the diagnose was the Pistons and rings And charge me $200 for the diagnosis . Stating There is nothing there can do the engine needs Rebuilding.
- RVRyan ValadaoJan 5, 20265.0Just purchased a lease from Copeland Toyota and it was easy and seamless - Hamilton was my salesman and he was awesome, went over everything with me on the vehicle and took his time with me - Marcenel was my finance manager and he was awesome as well, they both took real good care of me. I will recommend all my friends and family to go see them for a vehicle!
- ECElaina CardulloJan 4, 20265.0Had a wonderful experience buying a car here from Hamilton! This was the first dealership I shopped at, almost bought that day, but listened to feedback to shop other places and do some research and in the end, I came straight back to Hamilton and bought my new RAV4 from him. He was a very nice genuine guy. Highly recommend anyone looking for a Toyota to come here and ask for Hamilton. I would definitely buy another car from here in the future!
- GTGrace TisoDec 29, 20251.0I had an absolutely HORRIBLE experience with this toyota copeland! I was told my transmission was internally done and that it would cost a total of $9,200 to replace it. I brought my car to a different toyota and turns out my torque converter was the issue. If I had not gotten a second opinion I would have had to buy a new car. It is unbelievable that these people tried to scam me like this and I am positive I am not the first. I would never recommend this place to anybody!
- NNNaddyDec 22, 20255.0Everything was great went and meet sales rep Carlos B. End up getting the perfect car he is the best went above and beyond to make us find the car that was great for us and in our budget he listen to our idea and likes honestly have no complain I never write a review but I have to write and tell how wonderful carlos was . You forever have a friend,thanks again for giving me the best service ever.