Customers consistently praised the friendly, professional, and helpful demeanor of the staff, particularly Wellington, who went above and beyond to assist in difficult situations.
Response Time
Many reviews highlighted the quick response times, with several customers noting that help arrived within 10-30 minutes of their call.
Problem Solving
The business was commended for its ability to handle challenging towing situations that other companies could not manage, showcasing expertise in maneuvering vehicles in tight spaces.
Affordability
Customers appreciated the fair and competitive pricing, often noting that the service was more affordable than other towing options.
Reliability
The business earned a reputation for being dependable, with numerous customers expressing their intention to use the service again in the future.
LB
Laura Eliza Beal
Jun 25, 2025
5.0
I was in a really tough spot (literally) after my car was broken into and damaged in the process. Mike was beyond dedicated to helping me even when it became obvious the process wouldn’t be easy. He was patient and kind. Would definitely call him again!
TM
Teri M
May 31, 2025
5.0
Car wouldn’t start, called Mike based on the 5 star rating and I have to say the rating is well earned! After failed attempts to jump, the car had to be towed. The car was in a parking garage in a tight spot. After MUCH maneuvering he was able to tow out my car and the cost was fair for all he did. Highly recommend.
AL
Alex Lawton
Aug 23, 2024
5.0
Wellington is the man, was reliable quick and affordable.
JJ
james cranor (Jimmy)
Feb 12, 2024
5.0
First time I’ve taken the time to write a review on anything. Incredibly fast and efficient. Charged me $80 less than every other place I called and didn’t up-charge me for paying with card. Incredibly skilled and knowledgeable driver who maneuvered the car into a tight tiny driveway with no incidents. Best tow truck I could have ever called. Cheaper, quick and efficient, and friendly.
Frequently Asked Questions About Mobile Auto Clinic Towing
What areas do you provide towing services in?
Our towing and roadside assistance services are available throughout Massachusetts. We recommend contacting us directly to verify coverage for your specific location.
What types of vehicles can you tow?
We are equipped to tow a wide range of vehicles including cars, SUVs, motorcycles, light trucks, and vans. For specialized vehicles or heavy-duty towing needs, please contact us to discuss availability.
Do you offer 24/7 emergency towing?
Yes, our towing services are available round-the-clock, including weekends and holidays, to assist you with any emergency situations.
How long will it take for a tow truck to arrive?
Our response times vary depending on your location and current traffic conditions. However, we strive to reach you as quickly as possible, typically within 30 to 60 minutes of your call.
What is the cost of a tow?
The cost of our towing services depends on factors such as distance, vehicle type, and the specific service required. We provide upfront estimates before dispatching a truck, so please call us for accurate pricing information.
Do you offer roadside assistance services?
In addition to our towing services, we provide a range of roadside assistance options, including jump-starts, flat tire changes, lockout services, and fuel delivery.
Can you tow my car if it won't start?
Yes, we can safely tow your vehicle regardless of its condition. Whether your car has a dead battery, mechanical issues, or accident damage, we have the capability to transport it to your desired destination.
Can I choose where my vehicle is towed?
Certainly. You have the flexibility to select the destination for your vehicle, whether it's your home, a preferred mechanic, or a specific repair shop.
Do you work with insurance companies or roadside assistance programs?
We collaborate with most insurance providers and roadside assistance programs. However, we recommend checking with your specific provider to understand the details of your coverage.
Is your towing service safe for my vehicle?
Our towing service prioritizes the safety of your vehicle. Our drivers are trained professionals who utilize appropriate equipment and techniques to ensure damage-free towing.
What areas does Mobile Auto Clinic Towing serve for their towing and roadside assistance services?
They provide towing and roadside assistance services throughout Massachusetts, with a focus on the Boston area and Brighton.
What types of vehicles are eligible for towing by Mobile Auto Clinic Towing?
They can tow cars, SUVs, motorcycles, light trucks, and vans, with options for specialized or heavy-duty towing upon request.
Does Mobile Auto Clinic Towing operate 24/7 for emergencies?
Yes, they offer 24/7 emergency towing services, including weekends and holidays.
How quickly can I expect a tow truck to arrive after I call?
Response times vary by location and traffic, but they strive to arrive within 30 to 60 minutes.
What payment methods does Mobile Auto Clinic Towing accept?
They accept American Express, Cash, Discover, Mastercard, Visa, and Zelle.
Can I choose the destination for my towed vehicle?
Yes, customers can select where their vehicle is towed, such as home, preferred mechanic, or repair shop.
Which nearby automotive repair shops can customers visit after using the towing service?
Customers can visit nearby shops like ABC Auto Works, Factory Auto Service, P and E Auto Service, or Mecca Motors for repairs and maintenance.
Are there nearby dining options for customers waiting during their vehicle service?
Yes, customers can enjoy meals at nearby eateries such as Big Daddy's Pizza & Sub Shop and Big Daddy's Pizza, both offering pizza and sandwich options.
What local businesses are near Mobile Auto Clinic Towing for additional customer needs?
Nearby businesses include Western Ave Plumbing for plumbing services, Mahoney's Garden Center for gardening supplies, and Pavement Coffeehouse for coffee and snacks.
Does Mobile Auto Clinic Towing work with insurance companies and roadside assistance programs?
Yes, they collaborate with most insurance providers and roadside assistance programs; customers should verify their specific coverage details.