CG
Courtney Gonsalves
Jan 3, 2026
Johnny is a great salesman, he’s very personable and knowledgeable of the cars. He took care of us from start to finish. The process was quick and easy. Christian is a great sales manager as well. Will only do business with them.
AG
Al Ghazouli
Dec 31, 2025
I recently traded in my vehicle at Acura Boston and had two very different experiences. First, I cannot say enough good things about my salesman, Jake Rush. Jake went above and beyond to make sure the trade went smoothly. He worked incredibly hard, stayed on top of every detail, and truly earned my business. If you are going to this dealership, ask for Jake.
Unfortunately, the experience was soured by Bill, the General Manager. While Jake was professional and hardworking, Bill’s involvement was the exact opposite. My interactions with him were a significant negative point in an otherwise great process.
It’s a shame that such a high-performing salesperson like Jake is being represented by management that doesn't meet that same standard.
5 stars for Jake,
5 stars for Christian.
5 stars for Tyla (Finance)
1 star for Bill also 1 star for the business manager
NH
Nancy Ng Huang (h3r01n3)
Dec 30, 2025
I walked in to test drive the RDX a week ago and was assisted by Miguel. He was great during the whole process. The dealer also came up with a very good offer on a Tech Package.
Ultimately I did not end up going with them primarily due to not having the trim and color I was seeking. (ASpec in White). However it was still a very pleasant experience overall and would definitely recommend them if anyone is shopping for Acura.
Terrible, sales experience. Seems to be a “pump sales/sell it and immediately move on to the next. Meanwhile you don’t even get a simple inspection sticker reimbursement as they claim. Maksim specifically doesn’t follow through after I politely asked about my reimbursement check over a month ago that was supposedly in the mail over a month ago. If it wasn’t for finding the exact car I had been looking for, I would have went somewhere else for the purchase.
NP
Neil Poulicakos
Dec 13, 2025
The Gold Standard of Car Buying: Acura of Boston (Brighton) Sets a New Bar!
As someone who has purchased over 30 vehicles in my lifetime, I can confidently say that my recent experience at Acura of Boston (Brighton) was, without a doubt, the absolute best I have ever had. They didn't just meet expectations; they shattered them.
The difference-makers were the incredible team of Christopher Sorensen (Salesman) and Tyla Ke (Finance)-truly a dynamic duo that every customer deserves to work with.
Christopher Sorensen (Sales)
From the initial inquiry to the final handover of the keys, Christopher was the embodiment of professionalism, integrity, and genuine service. He was knowledgeable, patient, and completely focused on ensuring I found the perfect vehicle for my needs.
Zero Pressure: I felt no pressure whatsoever. Christopher's approach is consultative, not aggressive.
Expert Knowledge: He answered every technical question with confidence and clarity.
Seamless Process: He made the entire sales transaction smooth and enjoyable.
Tyla Ke (Finance)
Navigating the finance office can often be the most stressful part of buying a car, but Tyla made it a breeze. She is highly organized, transparent, and incredibly efficient.
Crystal Clear Explanations: Tyla took the time to explain every document and option thoroughly.
Efficiency: The paperwork was completed quickly, without sacrificing attention to detail.
Customer-Focused: She ensured I was comfortable with every aspect of the final deal.
The coordination between Christopher and Tyla was flawless, demonstrating a cohesive team environment that is dedicated to the customer's best interests. They respect your time and value your business.
To anyone in the market for a new or pre-owned Acura, I HIGHLY recommend you make the trip to Acura of Boston (Brighton) and request Christopher Sorensen and Tyla Ke. They are the reason this dealership has earned a lifelong customer. You will not find a better, more respectful, or more efficient car-buying experience anywhere else.
Thank you, Christopher and Tyla, for proving that buying a car can actually be a truly wonderful experience!