Business Details
About
Ford DealerCar DealerAuto BrokerTruck DealerUsed Car DealerAuto Repair ShopUsed Truck Dealer
Family owned and operated Ford Dealership for 50 years.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.4
221 reviews
5 stars
171
4 stars
17
3 stars
5
2 stars3
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Sales staff, particularly Scott, Chelsey, Lorraine, and Rebecca, received high praise for their friendly, knowledgeable, and accommodating service, making the car-buying process enjoyable and stress-free.
Sales Experience
Many customers reported a smooth and efficient sales process, with several mentioning that they would return for future purchases due to their positive experiences.
Service Department Issues
Several reviews highlighted dissatisfaction with the service department, citing poor communication, unexpected charges, and unprofessional behavior from staff.
Overall Satisfaction
Despite some service department complaints, many customers expressed overall satisfaction with their vehicle purchases and the dealership's atmosphere.
- GTgloria trosclair6 days ago5.0Chelsey you were so great thank you to the moon and back. Alvin and Gloria trosclair
- SFSuzanne FournierJan 2, 20265.0Scott Bryant is not just our car salesman he’s family. He has helped my family and I get the vehicle we wanted. Scott made getting this Explorer quick and easy. This is our second Ford (F-150 & Explorer) that Scott has helped us with and I would not have anyone else help us. Thank you Scott.
- RCRanata CoxieDec 28, 20255.0Lorraine did an absolutely amazing job with ensuring my daughter had the best experience as a first time car buyer! Also with assistance from Rebecca who it wouldn't have been done without...We even drive two hours just to go to this dealership..I appreciate those two tremendously...they literally went above and beyond! Lorraine was very knowledgeable, patient, pleasant & understanding! We had a great experience and I would recommend Areceneaux Ford to anyone wanting to purchase a vehicle! My daughter loves her car, it's exactly what she wanted! As a matter of fact, it was such a great experience, I would definitely return to purchase my next vehicle! We are so pleased with the whole entire experience!!
- TCTasha CieslakDec 23, 20255.0Rebecca Hulin made this experience amazing. Will definitely be back when the time comes. She made me a Ford conversion easily! Love my new Bronco.
- BTBrant TrahanDec 12, 20255.0I had an excellent experience purchasing my truck from Arceneaux Ford. From start to finish, the process was smooth, informative, and completely stress-free. My salesperson, Rebecca Hulin, was outstanding knowledgeable, patient, and genuinely helpful throughout the entire process. She made sure all my questions were answered and never made me feel rushed or pressured. The finance portion was just as seamless thanks to Nick Boudreaux, who explained everything clearly and made the paperwork quick and easy. Overall, I couldn’t be more pleased with my experience and am very happy with my decision to buy from Arceneaux Ford. I would absolutely recommend this dealership to anyone looking for a straightforward and positive car-buying experience.
Frequently Asked Questions About Arceneaux Ford, Inc.
What type of dealership is Arceneaux Ford, Inc.?
Arceneaux Ford, Inc. is a family owned and operated Ford dealership with 50 years of experience.
Where is Arceneaux Ford, Inc. located?
Arceneaux Ford, Inc. is located at 1111 West US 90, New Iberia, LA 70560-9402, USA.
What are the business hours of Arceneaux Ford, Inc.?
The dealership is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Does Arceneaux Ford, Inc. offer vehicle repair services?
Yes, Arceneaux Ford, Inc. provides auto repair services including oil changes and vehicle maintenance.
What payment methods does Arceneaux Ford, Inc. accept?
They accept paycheck, debit card, and credit card payments.
Is Arceneaux Ford, Inc. women owned?
Yes, Arceneaux Ford, Inc. is women owned.
How can I contact Arceneaux Ford, Inc.?
You can contact them by phone at +1 337-359-5332, visit their website at https://www.newiberiaford.com/, or follow them on Facebook and Instagram.
Are there any other car dealerships near Arceneaux Ford, Inc.?
Yes, nearby car dealerships include Kendell Augustine Alexander Ford Sales, Gene's Collision Repair & Auto Sales, and Dinh Nguyen Automotive, which also offer automotive repair and sales services.
Where can I find places to eat near Arceneaux Ford, Inc.?
Nearby restaurants include Sea Gold Inc, Waffle House, and Chili's Grill & Bar, which offer a variety of dining options for customers before or after visiting the dealership.
Are there hotels or accommodations near Arceneaux Ford, Inc.?
Yes, you can find accommodations nearby at Candlewood Suites New Iberia and Ramada by Wyndham New Iberia, suitable for visitors needing lodging.